Alexa no longer working with this device
As per title, Alexa no longer able to connect to this device therefore the hey plug just stopped working a few days ago via Alexa, where previous it was fine.
Nightmare customer service
I will be sending my LED Strip lights back. They will not pair to my phone. Can’t get through to customer service. I’ve emailed several times and was offered a phone call to help install but was then told there were no free outgoing phone lines.
Such a shame because the presentation and delivery were great, totally ruined by inept customer service.
Such a shame because the presentation and delivery were great, totally ruined by inept customer service.
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Interface a bit clunky but works ok
The interface would be better if you could drag and drop bulbs into positions. Especially if they have magically moved themselves out of order after a phone reboot. Starting again from the beginning, is not time sensitivity practical. Also bigger more sensitive buttons and colour matching for groups would be good.
Good value for money and reasonably versatile options.
Good value for money and reasonably versatile options.
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Good app and great products.
Works well with 3rd party bulbs and it’s easy to navigate.
Lovely- Recomend
So I just want to say I love this app it’s so nice to have your light turn on automatically when you wake up. Its really great to be able to customise the brightness colour warmth etc... It was also came in lovely packaging so if you where thinking of buying a light go for it! It’s great!
