heydomo Reviews: Is It Legit?

Customer Experience

Positive experience29.2% of reviews
Neutral12.5% of reviews
Negative experience58.3% of reviews

~ Based on 24 written reviews from the US App Store.

Is heydomo Safe?

Not enough ratings yet to assess heydomo.

Is heydomo Legit?

heydomo appears to be a legitimate app. AppsHunter Legitimacy Score for heydomo is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome

i love how fast the food and drinks were delivered to my house! user-friendly 👍🏻 thanks for this excellent app!!!

ps: add more vendors please ehehe

Unintuitive menu navigation

Many items with options don't show their starting/base price next to them. If all the menu items have options, you have to tap and inspect every individual item just to see their base prices. So if a restaurant has 20 menu items with options, you need to tap 40 times (to inspect and go back) just to look at the prices... Secondly, after YEARS of using the app, I only now found out that you can tap on the thumbnails to show the food description! This is ridiculous. It's not even shown in the options or quantity menu. This whole time I've been having to contact restaurants what's included in their set meals because the app hides the description behind the item picture/thumbnail and it isn’t clear. This should be shown at all times, even Gomamam does this. It reflects poorly on the vendors when customers don’t know what their products contain.
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Orders Listed

After done make payment, cannot see the pending order. How do i know if my order is already proceed?

NO PAYMENT SELECTION

How to proceed without the button!
😭😭😭😭😭😭
Tell mee howww

Worst Delivery Service ever

They have the worst delivery service I’ve ever met. No answers from Call Supports or even Whatsapp support

Hotline not responsive

Tried calling and messaging the admin but no response. All merchants on the app appears to be closed, but in fact they were open. Probably glitch or bug. Tried complaining but no respond.

Bad Customer Services Support

App is not updated, could be better to have a chat with customer services instead of using WhatsApp to communicate with vendors and riders, as their customer services support is very very bad.

Need a tracker for riders available so that customer who use the app can consider if they want to order ushering their platform. For a services charge of $4 on deliveries the app and customer service might not be worth it when they do not have riders.

Domo might want to promote and offer benefits to being a rider so platform is use more.
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No Payment Options

Couldn’t complete purchase as payment options didn’t pop up.

Great little app

Heydomo has saved my life. Being in quarantine for 2 weeks living off horrendously bad hotel food heydomo supplied me with the best takeouts around.

Worst app ever

since their launch, it never worked lol no improvements at all but some restaurants still offers this app for food deliveries but ofcourse i think they just want u to download the app cuz it never even worked once even when i use different devices.

App has bug & no support

Upon checking out I couldn’t select any payment method. I forwarded a screenshot of it to heydomo team but they weren’t available. I called them and my call was not answered.

Not working

Not working, when i want to proceed with the order, it says ‘please choose the delivery method’ but there is no option to choose from, no tick box under ‘please select your delivery method’ 😥

Really good and very fast service

The person managing the app, Darryn is very responsive and has been very kind at dealing with us as a customer.

And for the most part I get my food in a timely manner.

Eggcellent

Love the app and the service. Keep up the great work 👍🏻

Customer service

The app is awesome! But the customer service you have is bad! I tried to contact HeyDomo for a Question that should be inside the F.A.Q page, but there's no response in my WhatsApp messenger and I got a blue tick. Here's a tip, please do provide the time and schedule for when a delivery to Tutong (i don't know about other district applicable) is available. I was expecting to have a decent dinner with my family on the last day of ramadhan to find out that my delivery can be done the next day.
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Bad Customer Service

They forgot to refund my money for like one month and when I ask for update they reply me like this instead “have you check you bank either get thru already or not?”.

Not great

The app keeps saying everything is closed. Yet urged king is defiantly open? No customer support option that I can find to ask questions to the app owners. Poor service

App suddenly crash

Hello developer, i tried to order food from ochado, but the app suddenly crash. I tried to order from random vendor, and it works fine. I think there’s a minor bug. Fix it pls. Tq.

Mantol dikit

Di minta supaya mempromo ke semua peniaga² penjual² besar & sme di seluruh Brunei Muara, Belait Tutong dan Temburong supaya urang awam dapat mengunakan aplikasi ani untuk mbali makanan dan aing lagi² dimusim pandemic ani. Pertama kali menggunakan aplikasi heydomo hari ani ngudar aing T4, atu nganya yg ada uja nya kawasan Belait. Kalau bulih adakan tah semua kadai² ngambil oder. Sbagai contoh Belait ada jua Makanan jipun kenapa bandar sja. Heydomo misti viral kann ni aplikasi ani. Sekian 4 bintang sja pasal kurang kadai dBelait.
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