Didn’t work
I tried for a whole day trying to figure why it wasn’t working. googled multiple solutions on trying to fix it. Nothing. Money wasted for something that doesn’t even work. Deleted the app cause it wouldn’t even let me connect to Bluetooth anymore .
Printing with frames
The app is doing a great job but the only thing that gets me so frustrated is that margins are inaccurate. Especially, when adding frames. When you add frames it will show you that it fits the dimension of the paper but when you print it, it will be cropped out. They need to add or have a review of the paper before printing which they do have a review before and during printing screen but they need to make one where it’ll show where the frames will be cropped off.
My advice/opinion/suggestion: add an option where you can resize the frame to fit with the picture and/or the paper dimension.
My advice/opinion/suggestion: add an option where you can resize the frame to fit with the picture and/or the paper dimension.
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Don’t waste your time.
Sadly the app sucks now. In the past I used to be able to print out tons of photos in accurate colors and clear view now I can’t connect to the printer without it saying “No paper” or “Paper jam” which is ridiculous because it wasn’t saying either of those things when I first got it. Just going to get rid of it probably.
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Print time out
This printer functions for what I need but the colours are not accurate, always slightly brownish/yellowish. That is not my main problem. After 1-2 prints, the print will time out and I have to restart the printer in order for it to work. It is frustrating especially if you are trying to print a batch of photos.
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Can’t use
I bought a cartridge from the brand of the printer. It didn’t come with a QR code so I can’t use the cartridge and print without a verification code now.
Can’t work with iPhone 17…
I had a phone upgrade and can no longer connect with the printer…
Won’t allow me to add
Will not connect my camera even tho I have it turned on already in setting s
Terrible App
Printer works just fine. Unlike the app. It’s clunky and difficult to use because the size options don’t work right. Would not recommend printer because it can only be used with this app. Bummer!!!
Glitching out of app constantly
Everytime I try editing the photos with the filters and adjustments, I am kicked out of the app. It doesn’t even save what I did and I have to figure out all over again what changes I even made. Frustrating to say the least. On top of that, when the printer cannot be detected, it stays buffering forever instead of allowing you to dismiss the notification, so again, all changes made and all pictures selected have to be redone.
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Response from developer
We will fix these problems in the coming verion. Buy the way , where model of the printer you are using?
it is not working
how about sell items that actually work
Amazing printer! Small problems with the app
I honestly think this printer is very helpful, and I had no trouble assembling it at all. Unlike other printers I’ve used, this app makes it easy to print photos without anything getting cut off. I also really like how it helps organize multiple pictures into one image for printing.
I use this printer for scrapbooking, photos for frames, invitations, and more, and it works great for all of those. However, there is one flaw in the app that can be pretty annoying, even if it seems small. When you’re assembling a collage, you can’t delete individual photos. Instead, you have to exit the project, re-find all the same photos (minus the one you wanted to remove), and start again. This gets tedious and time-consuming when you just want to make a quick change.
Even with this issue, I still really love the app and all the options it offers, and I plan to keep using this printer for a long time.
I use this printer for scrapbooking, photos for frames, invitations, and more, and it works great for all of those. However, there is one flaw in the app that can be pretty annoying, even if it seems small. When you’re assembling a collage, you can’t delete individual photos. Instead, you have to exit the project, re-find all the same photos (minus the one you wanted to remove), and start again. This gets tedious and time-consuming when you just want to make a quick change.
Even with this issue, I still really love the app and all the options it offers, and I plan to keep using this printer for a long time.
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Jams
Now all of a sudden, you can’t get the paper jams undone to even print
Needs more decorating options
I do like this printer, but it would be nice if the app had more versatile decoration options and fonts available. I do like that the prints are very nice quality.
Response from developer
please email us via cs2@hprt.com
Returning
I was super excited for this printer. The assembly portion was easy but when it came to the app, I spent over 4 hours trying to figure out how to print the picture through it. After 2 hours I was able to print 1 photo not sure how but I was happy and when I tried to print another one, I came across the same issue. I believe the issue is the app and not the printer itself. I uploaded the updated version and still no help. The select option on the bottom does not appear, only shows 0/18 at the top right corner. I’m disappointed
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Response from developer
please email us via cs2@hprt.com
New update
App used to work fine, but since the newest update I can’t connect to my printer, and even if I could in Bluetooth it doesn’t recognise it in the app :(
iPhone 16 (iOS 18.7) buggy
Good decent app but unfortunately does not work well on iPhones. No way to adjust borders. Fixed large borders, taking up unnecessary space. I want very thin borders or border less prints. Not possible. Seen videos of advance editing capabilities on android devices, not available on iPhones (or iOS). Hope you fix it soon.
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fake
Ik heb een printer gekocht, en die is splinternieuw. Op de app staat er hele tijd error meldingen. Nep dus!
Unable to add photos
The first time I used the app, I added 7 photos and printed, super happy. Now I am using a second time and do not see a way to add photos :(
Response from developer
Since you only allow the app to view these 7 photos, you can find HeyPhoto in your system settings and allow it to access more photos.
Photo
Love to print a lot of photo.
Hey photo!
So good. I have not found any of the problems past users have had.
