Hezel for Apple Music User Reviews

Customer Experience

Positive experience82.9% of reviews
Neutral8.1% of reviews
Negative experience8.9% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is Hezel for Apple Music Safe?

Hezel for Apple Music appears safe based on user ratings. AppsHunter Safety Score for Hezel for Apple Music is 95/100.

This assessment is based on 417 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 417 App Store ratings for Hezel for Apple Music.

Is Hezel for Apple Music Legit?

Hezel for Apple Music appears to be a legitimate app. AppsHunter Legitimacy Score for Hezel for Apple Music is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Free Is allegedly not useless

Exporting a backup costs money so if you swap phones you lose all your backups

Apparently it syncs and you shouldn't but i'mmissing every backup I made on my old phone over 3 years, they didn't sync, made a new one so it isn't an issue, but I do fear losing it since exporting the backup requires payment, this is the cheaper option for lifetime but I already have songshift lifetime from when it was the cheaper option, so I'll keep using that probably. Will use this as a backup.
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Response from developer

Hello, as long as you log in with the same Apple Account on your new iPhone, your backups are safe and will reappear via iCloud Sync. I hope this is helpful and you will reconsider your review.

Simple and effective!

This is a very simple music file backup app for an iPhone. It simply copies all your music data (albums, tracks, playlists etc.) into a separate memory location on the iPhone itself.

If your music files ever get corrupted or deleted, either by an app like iTunes or Apple Devices or Apple Music or accidentally by yourself, it allows you to nearly instantly restore them in seconds! If you have a lot of music files and a lot of free storage space on your phone, this use a no-brainer.

It does NOT use any offline cloud storage. It is subscription based for the premium app. Well worth it!
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Not quite there

This is, I believe, a fair and balanced review of this app. The premise behind the app is spot on, and the execution in manual mode is, frankly, superb. That leaves the automatic backup mode, which I believe is the apps primary selling point. Unfortunately, the auto backup feature, has never, to my knowledge, worked reliably. That fundamentally undermines the app’s core premise, because no one can predict when they’ll need to restore their music library from a backup. Frequent and automatic backups are therefore essential. In this app, backups are simply not frequent or automatic.
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autobackups keep turning themselves off

The automatic backups keep turning themselves off. I suspect that this setting is reset after updating the app. Very annoying! And I'm sure I don't need to explain that this is highly problematic and ultimately renders the app useless. You rely on backups being made, and then there aren't any.

update: developer claims, issue has been solved with v1.9. - not true!
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Response from developer

Hello, this issue has been addressed in Hezel 1.9. Please install the latest update and let me know if you’re still facing issue. UPDATE: We’ve release v1.10 with some big changes to further improve Auto-Backup. Please try it and let us know at support@hezel.app

5 Star!! Love this App!

This is one of those apps that you never knew you needed, until you DO. I have over 5000 songs and it’s flawless! Has a nice haptic experience when backing up, and works quickly even with large playlist. Fairly priced for the Ultra IAP (if needed) and a super fast dev response for any questions. Support this Indie developer and get this App that’s very useful. You won’t be disappointed, and worth every penny for the ULTRA upgrade! ⭐️⭐️⭐️⭐️⭐️
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5 Star!! Love this App!

This is one of those apps that you never knew you needed, until you DO. I have over 5000 songs and it’s flawless! Has a nice haptic experience when backing up, and works quickly even with large playlist. Fairly priced for the Ultra IAP (if needed) and a super fast dev response for any questions. Support this Indie developer and get this App that’s very useful. You won’t be disappointed, and worth every penny for the ULTRA upgrade! ⭐️⭐️⭐️⭐️⭐️
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Great backup service but it’s been crashing lately

The app has been crashing each time I try to do a backup but it may be due to me being on iOS 26.4 Public Beta

Good support

Good support, real people answer and get to the bottom of the questions. Also a good product.

Best app to save music

Last year i los my 3 year old playlist and i made sure to not happend again with this app.

My backup on apple

Does not backup my full library

Needs One Tap Album Recover

The app works well, but I wish there was a way to recover albums with one tap instead of having to tap each track individually.

Works well…when it works…which doesn’t seem to be very often

The auto-backup functionality seems to be pretty inconsistent. I have the app running in the background on my phone at all times, and it seems like more often than not, it just doesn’t do anything despite having it set to auto-backup one or two times a week. Additionally, I have it set to only use 1 GB of space for backups, yet my system storage often says it’s using more than that, forcing me to manually delete older backups, instead of automatically deleting them like it’s supposed to. Additionally, if I go into the app settings and try to clear the memory, It often leaves a fair amount of data still just hanging around. I’ve had to tell the app to clear the memory multiple times in a row before it actually fully clears up the space being used. I don’t know what exactly it’s doing, but overall, the app seems to reach and exceed the data limit I’ve assigned in the app settings much sooner than I would expect it to. It’s definitely not a “set it and forget it” type of situation. I frequently have to check if it’s even done it’s scheduled backup in the first place, and then I have to spend extra time manually erasing older backups because it doesn’t want clear them out automatically like I assume it’s supposed to do. If I could rate it 2.5 stars, I probably would. Frankly, between the excessive storage space it uses and the fact that it just kind of seems to back things up at random intervals, I’m starting to wonder if I should just uninstall it and and cancel my subscription.
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Kein Zugriff mehr

Mit dem letzten Update ist die Verknüpfung mit Apple Music verloren gegangen und man soll erneut den Zugriff erlauben. Das ist aber nicht möglich, weil die Verlinkung in die Systemeinstellungen nichts bringt. Somit ist die App nutzlos.

A must have for Apple Music users

This is one of the greatest app in the store. Very simple to use and makes a backup of your Apple Music playlists. Amazing work done

No recovery of old songs

I bought this because it said it can recover old playlists. It cannot do this

Awesome!!!

This is one of those apps that you never knew you needed, until you DO. I have over 5000 songs and it’s flawless! Has a nice haptic experience when backing up, works quickly even with large playlist. Fairly priced for the Ultra IAP (if needed) and a super fast dev response for any questions. Support this Indie developer and get an App that’s very useful. You won’t be disappointed, and worth every penny for the ULTRA upgrade! ⭐️⭐️⭐️⭐️⭐️
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Perfect for my overthinking

Excellent

Great app

Very good pricing and extremely worth the value. $5 a year for peace of mind is chump change considering some people take their music library very seriously

dub

Wouldn’t back up certain playlists

Only backs up certain playlists. It would not back up the only one I truly wanted.