Bad service
One the worst mobile banking app in the world
Very slow
Very slow to log in or to transfer funds
Very Disappointing Banking App Experience
Honestly, this is one of the most frustrating banking apps I’ve used. The app may look modern and colorful, but the actual user experience is extremely poor.
The app is very slow takes too long to load, and even logging in takes far more time than it should. For a banking app, speed, stability, and responsiveness should be basic requirements.
The transaction history and details are another major problem. After making a transaction, it is difficult to properly check the details later. Important information is not presented clearly, making it frustrating to track previous transactions.
Sometimes I genuinely wonder what the developers and QA team were doing while developing and testing this app were they developing and testing it half asleep?😅 Because it feels like basic usability and performance issues were overlooked.
It seems more effort was put into making the app look colorful and modern than making it fast, reliable, and user-friendly.
Himalayan Bank really needs to focus on performance, login speed, transaction details, responsiveness, and proper QA testing in future updates. A banking app should make banking easiernot make users frustrated.
The app is very slow takes too long to load, and even logging in takes far more time than it should. For a banking app, speed, stability, and responsiveness should be basic requirements.
The transaction history and details are another major problem. After making a transaction, it is difficult to properly check the details later. Important information is not presented clearly, making it frustrating to track previous transactions.
Sometimes I genuinely wonder what the developers and QA team were doing while developing and testing this app were they developing and testing it half asleep?😅 Because it feels like basic usability and performance issues were overlooked.
It seems more effort was put into making the app look colorful and modern than making it fast, reliable, and user-friendly.
Himalayan Bank really needs to focus on performance, login speed, transaction details, responsiveness, and proper QA testing in future updates. A banking app should make banking easiernot make users frustrated.
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Shah
I don’t disagree with the previous review, need substantial work from HBL’s IT department, I tried to pay scanning fonepay QR code in a shop, I was totally embarrassed, didn’t go through and says QR not supported, whereas it should have. Rest app also not got smart response, but very slow..
Worst banking system
This is the worse banking experience I’ve had in a mobile banking system.
