Bad service
One the worst mobile banking app in the world
Very slow
Very slow to log in or to transfer funds
Very Disappointing Banking App Experience
Honestly, this is one of the most frustrating banking apps I’ve used. The app may look modern and colorful, but the actual user experience is extremely poor.
The app is very slow takes too long to load, and even logging in takes far more time than it should. For a banking app, speed, stability, and responsiveness should be basic requirements.
The transaction history and details are another major problem. After making a transaction, it is difficult to properly check the details later. Important information is not presented clearly, making it frustrating to track previous transactions.
Sometimes I genuinely wonder what the developers and QA team were doing while developing and testing this app were they developing and testing it half asleep?😅 Because it feels like basic usability and performance issues were overlooked.
It seems more effort was put into making the app look colorful and modern than making it fast, reliable, and user-friendly.
Himalayan Bank really needs to focus on performance, login speed, transaction details, responsiveness, and proper QA testing in future updates. A banking app should make banking easiernot make users frustrated.
The app is very slow takes too long to load, and even logging in takes far more time than it should. For a banking app, speed, stability, and responsiveness should be basic requirements.
The transaction history and details are another major problem. After making a transaction, it is difficult to properly check the details later. Important information is not presented clearly, making it frustrating to track previous transactions.
Sometimes I genuinely wonder what the developers and QA team were doing while developing and testing this app were they developing and testing it half asleep?😅 Because it feels like basic usability and performance issues were overlooked.
It seems more effort was put into making the app look colorful and modern than making it fast, reliable, and user-friendly.
Himalayan Bank really needs to focus on performance, login speed, transaction details, responsiveness, and proper QA testing in future updates. A banking app should make banking easiernot make users frustrated.
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Shah
I don’t disagree with the previous review, need substantial work from HBL’s IT department, I tried to pay scanning fonepay QR code in a shop, I was totally embarrassed, didn’t go through and says QR not supported, whereas it should have. Rest app also not got smart response, but very slow..
Worst banking system
This is the worse banking experience I’ve had in a mobile banking system.
Not working very very slow to login also
Bekar app plz upgrade this sit
Disappointed
I had a problem with QR I called to costumer service and follow what they said but not solved problems and I sent email as follow but no one responds more than week than I went Balaju branch even no one solve my QR problem said go home and call costumer service again so who can solve QR problem on Himalayan bank very disappointed with service @ worst service ever
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Mobile banking
Nepal ko worst mobile banking app
Worst app
Worst app in whole banking app
kill the developers!
kill the app developers, kill everyone who was behind this app like im being so serious too
Horrible App. Even worst support team
The app itself is horrible. Not much to say on that. In this age and time I have no what incompetent dev team build this.
The support team is actually even worst. My login creds stopped working, and whan I reached out to the support team, they keep unregistering my device and kept asking me to explain my problem.
If you can’t even provide a seamless secured login experience, than you definitely don’t belong in software industry.
The support team is actually even worst. My login creds stopped working, and whan I reached out to the support team, they keep unregistering my device and kept asking me to explain my problem.
If you can’t even provide a seamless secured login experience, than you definitely don’t belong in software industry.
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Nepalkai worst mobile banking app
so disgusting
User experience ramro xaina
Qr section ma tw error auxa jaila kholda ni qr scan nai hudaina mobile banking leko kam xaina ahila kai worst user experience vako app vanako yei ho majale banaunu hola app Dhanyabad.
Login issue
Login pattur.
Charge in same bank services.
This is what we get for service upgrade.
Well done Hbl team.
Charge in same bank services.
This is what we get for service upgrade.
Well done Hbl team.
What an atrocious app
Would give minus stars if possible. Does this app ever work?
Review
This isextremely slow and frustrating to use. Basic features take too long to load, and even simple tasks like logging in or resetting a password don’t work properly. It feels unreliable and poorly optimized.
In today’s time, a banking app should be fast, secure, and user-friendly but this app fails in all areas. Please improve the performance and fix these issues. Customers deserve a proper, functional app.
In today’s time, a banking app should be fast, secure, and user-friendly but this app fails in all areas. Please improve the performance and fix these issues. Customers deserve a proper, functional app.
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That guy
Worse banking app
Very bad UI and with unlimited bugs
Why would the bank deploy before even testing it
Very bad UI and with unlimited bugs
Why would the bank deploy before even testing it
Nothing is working
I have wasted so many times contacting customer service team. Finally i can get logged in but not able to transfer fund . There is option to transfer via eSewa but transaction PIN is not working get stuck forever . Money sits in the account not been able to use
Worst mobile banking app
This app is absolutely worthless. It moves at a snail's pace, transfers never go through smoothly, checking credit card balances is a nightmare, and it's down 99.9% of the time.
Worst bank in Nepal’s history
This bank is really unprofessional and doesn’t care about the customer service. They still use the old technology and they have no idea of internet and technology.
