HI User Reviews

HI-MB Plus
HI-MB Plus
Himalayan Bank Limited

Customer Experience

Positive experience0.0% of reviews
Neutral0.0% of reviews
Negative experience100.0% of reviews

~ Based on 51 written reviews from the US App Store.

What users say

Is HI Safe?

HI-MB Plus does not appear safe based on available data. AppsHunter Safety Score for HI is 41/100.

This assessment is based on 65 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
84.6% of ratings point to a risky experience

~ Based on 65 App Store ratings for HI.

Is HI Legit?

HI-MB Plus appears legitimate, with a few gaps. AppsHunter Legitimacy Score for HI is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

kill the developers!

kill the app developers, kill everyone who was behind this app like im being so serious too

Horrible App. Even worst support team

The app itself is horrible. Not much to say on that. In this age and time I have no what incompetent dev team build this.
The support team is actually even worst. My login creds stopped working, and whan I reached out to the support team, they keep unregistering my device and kept asking me to explain my problem.
If you can’t even provide a seamless secured login experience, than you definitely don’t belong in software industry.
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Nepalkai worst mobile banking app

so disgusting

User experience ramro xaina

Qr section ma tw error auxa jaila kholda ni qr scan nai hudaina mobile banking leko kam xaina ahila kai worst user experience vako app vanako yei ho majale banaunu hola app Dhanyabad.

Worst mobile banking app

This app is absolutely worthless. It moves at a snail's pace, transfers never go through smoothly, checking credit card balances is a nightmare, and it's down 99.9% of the time.

Worst bank in Nepal’s history

This bank is really unprofessional and doesn’t care about the customer service. They still use the old technology and they have no idea of internet and technology.

Worst bank worst app worst customer service D grade app

Worst online banking experience I ever had. Nothing works in this app. I can transfer to any bank. Just find a good developer to work with.

Worst

Worst app ever in Nepal

Mobile banking

One of the most Useless bank I have come across. Staffs are useless, mannerless and maybe uneducated. Don’t waste your time and money in his bank. DO NOT USE THIS BANK.

Zero star

The app does not do anything. Hence zero star.

Worse app

Those mentioned features in description even don’t shows up. What a shame for A grade bank. 😡😡😡

Personal remarks

While login the application was throwing server type error saying undefined object,
Please test the application before launching or follow TDD software strategy while developing an application.
Navigation button were lagging and so does the page rendering
Please deploy the server and application is good cloud platform with good resources
cause you guys do annual turnover of arba and crore
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Worst applications

Worst application ever I have waited one months to write this review because I thought they need time to do better but in my emergency situation also they don’t gave me solutions and just tell me to wait for app to open and still it’s not working. This is the worst thing someone can do to there customer when customer trust their money with them. I am gonna close my account after retrieving my money.
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What a frustration App! Shameful App! 0 rating from my side

What a frustrating app! HBL should have properly tested it before launching. It’s so annoying to wait such a long time just to use basic features, and the problems seem to increase every single day. The team never replies to emails, and when you call, they give the same answer: “Please email your issue.” Yet they never bother to solve it. I am honestly ready to leave this bank for good. HBL should understand that people rely on this app for important transactions every day, but the service keeps getting worse instead of better
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Good attempt, poor execution!

As this app is launched in 2025 I was expecting better results but at-least it’s better than the old one.

It’s slow, crashes all the time, bugs here and there.

They shouldn’t have released an app which isn’t ready for use.

HBL needs to upgrade its tech team. Seems like they have cheaped out here!!!
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Extremely Slow and Frustrating

The new mobile banking app is incredibly slow and makes it difficult to get anything done. Half the time I can’t even access my account because the app takes forever to load or just freezes completely. The old mobile banking system was MUCH better—faster, simpler, and far more reliable. This update feels like a huge step backwards. I hope the developers fix these issues soon because, as it stands, the app is barely usable.
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WORST APP

Terrible app and terrible service. The app won’t work no matter how many times I try, and customer service never replies. It’s been days and nothing has been fixed. 😡🫵

App usage

Very slow…its slower than a tortoise..

Fix the problem asap !

I also don’t want to spread the negativity but login error in updated version is making me furious after attempting several times since couple of days! I urge authorities to fix this issue asap ! 😏

Worst banking app

Previously it was worst but was at least working with minimal functions but now it’s a trash,