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Khalti Digital Wallet (Nepal)

Khalti Digital Wallet (Nepal)

by IME Khalti Limited

199 ratings
98 reviews
🌟 Lifestyle
💰 Finance
Free

Details

  • Released
  • Updated
  • September 6, 2017
  • September 1, 2026

Features

Developer

IME Khalti Limited
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About

This digital wallet app, now enhanced by a merger, offers a secure and convenient way to manage finances in Nepal. It simplifies everyday transactions, from utility bill payments and flight bookings to remittances and online shopping, all within a single, user-friendly platform.

✓Utility bill payments
✓Flight booking
✓Remittance services
✓Scan & Pay with QR
✓Bank transfers
✓Rewards and cashback
✓Recurring deposits
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What users say

Summarized from real user reviews of Khalti Digital Wallet (Nepal). Based on 199 reviews and a 3.3/5 average, it highlights the 6 positives and 14 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy payments using linked bank accounts
  • 🌍Works internationally with Khalti Roaming
  • 🔒Top-notch security options
  • 👍User-friendly interface and smooth UI
  • 🔐Fingerprint unlock feature
  • 💳Direct bank payment capability

Negative things

  • 🐛Frequent app crashes and errors
  • ❌Transaction failures when needed most
  • ⏱️Slow transaction processing times
  • 😤Poor customer service and support
  • 🔐KYC verification process extremely difficult
  • 💸Unexpected charges and hidden fees
  • 🚫Account freezing without proper explanation
  • 📵Automatic logout and disconnection issues
  • 🔒Security concerns and fraud allegations
  • ❌Refund policy unfair and unhelpful
  • 🌐Not accessible for international users
  • 📱Limited functionality compared to competitors
  • ⚠️Unauthorized money withdrawal
  • 🎫Ticket delivery and booking issues
See all reviews

What's New in Khalti Digital Wallet (Nepal)

3.46.00

September 1, 2026

At Khalti by IME, we're always building — new features, smoother performance, and fixes based on your feedback. Keep your app updated to enjoy the best experience every time.

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User reviews

Most RecentHighest RatedLowest Rated

Notifications wornt turn off

I disabled notifications for this app in both the app's settings and my phone's system settings, but I'm still getting push notifications constantly. This is a basic privacy/control issue — if I turn notifications off, they should actually stop. Instead I keep getting interrupted by alerts I explicitly opted out of.

Please fix this bug. Until then, I can't recommend this app to anyone who values control over their notifications.
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nhuja08nhuja08

No Answer for a Refund

I had just deposited money to my Account. When i asked them for a refund the customer service was least bothered. I also sent them an email and its been two months still no reply. So I’m writing this review in hopes that they will reply otherwise it will stay up. And i will also be writing reviews on other platforms. This is not right to take someone’s money and not return.
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Tthon83Tthon83

Worst customer service

Need to improve in costumer service .they never acknowledge costumer problems.takes forever to reply.
AB 777777AB 777777

.

Good for events and movie tickets.
JhareyyJhareyy

Underperforming App

I wouldn’t suggest anyone to use Khalti services as it is very lousy
Nick-nameeeeeeeeNick-nameeeeeeee
See 93 more reviews

Developer apps

IME Pay
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User experience

🐞

Reported Bugs

14 issues

App crashes on launch

Bug

Login failures and authentication errors

Bug

OTP not received during signup/login

Bug

Transaction shows error but money deducted

Bug

MPIN input not responding

Bug

Movie tickets not downloading

Bug

Scan and pay feature not working

Bug

Notification badge always shows unread messages

Bug

App logs out randomly

Bug

Payment not forwarded to merchants

Bug

KYC photo upload repeatedly rejected

Bug

Inconsistent error messages

Bug

App incompatible with iPad

Bug

Contact option missing on login page

Bug
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Requested Features

12 requests

Dark mode support

Feature

iPad compatibility

Feature

Profile picture change after KYC verification

Feature

Transfer to eSewa option

Feature

Biometric login (face/fingerprint)

Feature

Better notification customization

Feature

Support for foreign phone numbers

Feature

Domestic remittance feature

Feature

Apple gift card purchase option

Feature

Billing services for utilities

Feature

Simplified interface and checkout process

Feature

Complete district list in KYC form

Feature

FAQ

What does the Khalti Digital Wallet app do?

This app serves as Nepal's trusted digital wallet, consolidating payment and remittance services. It allows users to perform a wide range of transactions including utility bill payments, flight bookings, sending and receiving money domestically and internationally, and making online purchases.

What are the key features of this digital wallet?

Key features include easy top-up and recharge for mobile and internet, seamless utility bill payments for electricity, water, and more, domestic flight bookings, remittance services, QR code payments, bank transfers, and a rewards program with Daami Points. It also offers unique features like Smart Deposit for recurring savings.

Is this app free to use?

Yes, the app is free to download and use. While there are no direct costs for using the wallet itself, specific transactions or services might incur standard fees from third-party providers or financial institutions involved.

What kind of transactions can I make with this app?

You can make numerous transactions, including mobile recharges, utility bill payments (electricity, water, internet), flight bookings, send/receive domestic and international remittances, pay education fees, government services, insurance premiums, EMIs, and shop through Khalti Bazaar. You can also scan and pay using Khalti QR codes.

How does the merger with IME Pay affect the app?

The merger combines the strengths of Khalti and IME Pay, offering a unified and enhanced digital wallet experience. IME Pay users can seamlessly migrate their balances, points, and transaction history to this single app, providing one login for all features and a stress-free migration.