Khalti Digital Wallet (Nepal) User Reviews

Customer Experience

Positive experience20.7% of reviews
Neutral4.3% of reviews
Negative experience75.0% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is Khalti Digital Wallet (Nepal) Safe?

Khalti Digital Wallet (Nepal) has mixed safety signals based on user ratings. AppsHunter Safety Score for Khalti Digital Wallet (Nepal) is 66/100.

This assessment is based on 196 user ratings, with an App Store average of 3.3/5.

Safety Analysis

56.1% of ratings point to a safe experience
5.1% of ratings suggest some concerns
38.8% of ratings point to a risky experience

~ Based on 196 App Store ratings for Khalti Digital Wallet (Nepal).

Is Khalti Digital Wallet (Nepal) Legit?

Khalti Digital Wallet (Nepal) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Khalti Digital Wallet (Nepal) is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Good for events and movie tickets.

Shame on CTO

How can you let users to create an account using overseas phone number and make it mandatory to add alternative nepal number during verification. Fire the product manager

Worst digital wallet ever

Customer care service is very bad. The take weeks to verify kyc and in the end reject it for the most weirdest reasons, like photo didnt match just cause my hair was shorter or mom got a little older.
Dont bother using this app. Mobile banking and esewa/phonepay are way better than this joke of an app.
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Shot time

On

Update

Whats wrong with this updated version??? it doesn’t even show the electricity bill

Did not work when most needed

The app failed to login when needed in hospital and similar locations.

Lauda

Kera jasto KYC verify garna kati time lako muji haru 👉🏽👌🏻

Payment takes a long time.

Bidesh ma basera nepali payment garna aati lyang lyang cha aru vanda.

Big no

Worst payment app only focusing on events but never fixes own bug always error while doing something important

सबैभन्दा खराव सेवा

नीजि कम्पनीमा यो तहको कर्मचारीको लापर्वाही मैले संसारमा कँही देखेको र सुनेको छैन । फोन उठाउने मात्र काम मात्र हो भन्ने बुझेको कर्मचारी , सेवाग्राहीप्रतिको कर्तव्य दायित्व केही छैन । यिनको माथिको व्यवस्थापन कस्तो होला । अझ उदेक्लाग्दो कुरा त के भने kyc विवरण भर्दा आफ्नो कागजातको फोटो पठाउँदा अगाडी (front) र पछाडि (back) को एउटै पठाउनुभयो भनेर पो जिद्दी गर्छ , त्यसको screenshot, video प्रमाण पठाउँदा पनि । आफ्नो App, Website को प्राविधिक पक्ष केही समस्या छ की भनेर जाँच गर्नु त कता हो कता । त्यसैले आफ्नो रक्तचाप Low छ भने मात्र यसको ग्राहक बन्नुहोला । ग्राहक सेवा कक्षमा फोन गर्नुहोला ।
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Scammers

NPL bata aaukat dekhais chor haru

Scammer

If possible i would rate it 0 or negative… I have been scammed by Imepay in the name of khalti exit settlement… and this app has been merged with ime pay.. please migrate to esewa instead

Far Worse than PayPal

This is utter insolence from the devs. The app is trash- it violates the utter meaning for trash. Upgrade up, be better or you guys will be in street and drains soon enough.

Wrostest payment app

Esewa is far better than this if you add money from bank they gonna suddenly make your account in inactive. And after making you in trouble they gonna show back the fund. Cheap app and fraudster is working here. 🤮. Zero security of fund. Close the app or give higher security like bank.

error most of the time

Its says error most of the time and cant do transaction when you are most in need. useless app, esewa is better

Spam spam spam

I really want Khalti to succeed so there’s a good alternative to eSewa. This app is a spam bot. Constant ads as noifications. The company doesn’t respect its customers.

Good

Best platform than esewa

Disappointment

My experience with the Khalti app has been far from satisfactory. The app comes across as unreliable and poorly managed.
On several occasions, transactions either failed or were delayed unnecessarily, leaving me frustrated and without clear answers.
The biggest disappointment is the customer service. It is almost non-existent, with no real effort to resolve issues or even provide a basic level of communication. When I reached out for help, the responses were either automated or unhelpful, making the process even more frustrating.
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Good app

Good app

Not good system

The Esewa is far better than khalti