Skrill has a very poor support system.
After I deposited my funds into Skrill and tried to then transfer those funds to my trading account, Skrill restricted my account. They are asking for more documents to verify when this should have been done before I was able to deposit anything into this company. Now it’s been over a week and no response. There is no one to contact for support with my account they only offer an AI BOT that is very limited to what it can say.
I believe Skrill does not care for there users at all. They are quick to take your money but I’ve been restricted for nearly 3 weeks at this point and it’s an absolute disgrace of an app
I believe Skrill does not care for there users at all. They are quick to take your money but I’ve been restricted for nearly 3 weeks at this point and it’s an absolute disgrace of an app
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Response from developer
Your feedback matters to us, and we’d like to learn more about your experience. Please reach out using the link below so we can follow up directly. https://www.skrill.com/en/support
Досадно
Со моего счета начали снимать деньги за банковские услуги о которых я не знаю- из Парижа , хотя я в uk нахожусь! Прошлом году тоже самое было- за непонятные покупки которых я не делал снимали деньги со моего счета!
Sudden Account restricted
I literally just registered Saturday cashed out from a casino app. Today I transferred 3 different transactions to play again (trying not to lose in 1 go) Og deposited $50. & I had $18ish left. Went to use in a game & I’m completely locked out of my account?Says it’s suspended, has 1 thing to see & that’s a button to see transactions. Other than those being an excuse to keep what’s left (like so many others & much more $, I found out) not a clue why. If it was because all same m4 transactions are w/the same company.. A legitimate company sends an Email/text for you to verify/ report. The “contact us” nothing except a chat bot & only sends you in circles back & forth to the homepage where you began, w/the (“more help“) for a live agent”. HOMEPAGE /CHATI haven’t found 1 single way to contact anyone. Haven’t been contacted since registration & verification. Something is awfully scammy going on! I’m going to report them to the stated consumer protection thing I saw suggested online.
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Response from developer
We’d like to learn more about your experience. Please send all of the details to our team at: https://www.skrill.com/en/support
Skrill -wallet App
Assessable money management app
Charges
You guys are the worst charging $5.64 for $20 is just ridiculous
