Skrill User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral2.6% of reviews
Negative experience71.0% of reviews

~ Based on 2,364 written reviews from the US App Store.

What users say

Is Skrill Safe?

Skrill - Pay & Transfer Money appears safe based on user ratings. AppsHunter Safety Score for Skrill is 92/100.

This assessment is based on 23,991 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 23,991 App Store ratings for Skrill.

Is Skrill Legit?

Skrill - Pay & Transfer Money appears to be a legitimate app. AppsHunter Legitimacy Score for Skrill is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

FRAUDLENT: AVOID AT ALL COSTS

Deposited money into the account, asked me to verify my address I did that 100x , no customer service, phone number is non existent , they reply in 24hr intervals to reject your document, can’t even access my money deposit. Avoid this app, everything is done by automation and AI bots, there’s no real customer service representatives.
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Very good just keep updating

Add a lifetime referral program too so when people join through us we get a share of trades on crypto or anything that uses fees and give us 10% of the fees.

Very bad

A lot a fees for nothing, you’re not up to date

Easy money

Just got the app and already transferred from Venmo to Skrill in seconds .

No help after hours or during normal hours worse app ever

I used it for less than a day and I got locked out of my money . I used gift cards to fund it cause that was the easiest way to fund it . They couldn’t explain why they just said I have to wait for a review . Come on it’s only 1000 dollars not 1,000,000.

Awesome App

No hassle, makes online gaming easy and zero annoying hidden costs or anything like that!

Mad about it

You guys refuse to give me credit for my reverse transaction. That means I canceled order. I had to wait seven business days for you to tell me that I had to fill out a form and request my money the neglected to send me the form having to call back again and wait forever to request another form that then you neglected to send. I did a mobile order in the wrong city. I had to cancel it to correct it to the right city and you guys kept that money and you will not give it back. It's not very much but it's not yours. It's mine.
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Mid

It don't let me log in

No help after hours or during normal hours worse app ever

I used it for less than a day and I got locked out of my money . I used gift cards to fund it cause that was the easiest way to fund it . They couldn’t explain why they just said I have to wait for a review . Come on it’s only 1000 dollars not 1,000.000.

Investigate this company

They don’t let you Interac transfer your own money at your own email.. please Apple delete this app from AppStore.
police need to investigate owners

Over it

I was not aware that there was a limit on how many transactions you can do with your card every day. It says that you can go through a verification to increase your limit I go to do the verification. I’ve already done it, and it says that my limit is unlimited. When I try to use the card it declines when I try to transfer the money to my bank account. It just puts it back on this girl card in like five minutes. Customer service is closed on the weekends.
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Awful Experience

I Venmo all the time so when Skrill requested we keep sending more money for the original transaction to go through. I felt like it was a scam. The original transaction was for $700 and we ended up putting in twice that amount and I am still not comfortable with the way they do business. They claim it the fees and taxes, but seems fishy to me.
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Total scammers/Look for other alternative

Don’t use this app unless you are happy to lose your hard earn money. They wont just response. No help. No problem solving. Look for other alternative

AVOID AVOID AVOID!!!!

You can absolutely write a very negative review based on your experience, but it’s safest to frame it as your personal experience rather than stating that the company is committing crimes (such as calling them “fraud” or “thieves”) unless you can prove those claims.

Here’s a stronger, more impactful version:

Absolutely avoid this app.

This has been one of the worst experiences I’ve ever had with any online platform. Depositing money was quick and easy, but the moment I tried to withdraw my own funds, everything became a nightmare.

I’ve completed the verification process six separate times and still haven’t received confirmation that my account has been verified. My money is effectively locked, and I can’t get a straight answer from anyone.

I’ve emailed support multiple times, but all I seem to get are automated AI responses instead of a real person who can actually help. Customer service has been completely useless, and I feel like I’ve been left in the dark with no explanation.

From my experience, this platform was happy to take my money but has made it incredibly difficult to get it back. I feel completely let down, and I’ve lost all trust in this company.

If you’re thinking about using this app, I’d strongly recommend reading the reviews carefully and considering other options first. I certainly wish I had.

DO NOT USE DO NOT USE DO NOT USE TAKE THIS AS A WARNING!!!!!!
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Cannot get my funds off Skrill

I have been using Skrill successfully for months. Now I am being asked to confirm my address. I have again provided Skrill with the information requested and still they will not release my funds.

scam

the app is a scam please dont download they a thief

Worst Money Transfer App

Avoid this app if you have any other ways of sending money. It keeps asking me to verify my ID when I try to make a transaction, even though it told me it was already verified. Also, there is no way to call them if you were outside the US.

Worst app i’ve ever used

does everything it can to steal your money

Customer service

This company is trash. Customer service has taken me 3 hrs to contact someone. So he says will start a case. Sends me email. I send pics of receipt. Go to my account no case on my account has been started. Don't use your card at a gas pump. Someone has my money. 175.00 - 30 for gas so someone has my 245 and both blame the other. Lesson learned I guess
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Transfer

First of all I had hell getting my accounts open and that I have my money on they card I can’t transfer my money to my bank card as soon as I hit transfer it put my account on restriction