Neteller - Money Transfer

Neteller - Money Transfer

Send money and pay online

746 ratings
225 reviews
Free

Details

  • Released
  • Updated
  • May 2, 2016
  • August 11, 2026

Features

Neteller - Money Transfer screenshot #1 for iPhone
Neteller - Money Transfer screenshot #2 for iPhone
Neteller - Money Transfer screenshot #3 for iPhone
Neteller - Money Transfer screenshot #4 for iPhone
Neteller - Money Transfer screenshot #5 for iPhone
Neteller - Money Transfer screenshot #6 for iPhone
Neteller - Money Transfer screenshot #7 for iPhone
Neteller - Money Transfer screenshot #8 for iPhone
Neteller - Money Transfer screenshot #9 for iPhone
Neteller - Money Transfer screenshot #10 for iPhone
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About

This digital wallet facilitates fast and secure online payments and money transfers globally. It allows users to send and receive funds without a bank account, offers a prepaid card for in-store and online spending, and supports cryptocurrency trading.

Fast money transfers globally
Secure online payments
Prepaid Mastercard for spending
Cryptocurrency trading
Loyalty points for rewards
Multi-currency balances
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What users say

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+1

What's New in Neteller

3.191.0

August 11, 2026

We’ve added performance improvements to make the app load faster. Enjoy our latest update!

User reviews

Just use another bank or similar to neteller

Horrible experience using neteller, there is no Customer service apart from a stupid chat that doesn’t answer your questions! Very, very hard to navigate to find an answer! And in the end if you have problems with your transactions and you need to charge back, forget about it just assume you’ve lost your money cause they don’t give a F to customers they just want your money.
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Response from developer

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.neteller.com/en/support/

Stole my 80,000 and permanently closed my account without warning! 🤬💔

I am writing this to warn absolutely everyone to stay far away from Neteller. They are nothing but scammers who prey on hard-working people.
My account was created back in 2023. I had some issues with their broken verification system, but instead of helping me resolve it, they suddenly locked me out completely. I opened my app only to see a red banner saying "Your account was permanently closed."
The worst part? They did this while holding 80,000 of my hard-earned money inside the account! It is incredibly sad, frustrating, and unfair. They have completely cut off my access to my own funds, and getting a hold of their customer support when you are locked out is a complete nightmare.
Do not trust this platform with a single dime of your money. They will wait until you have a significant balance, lock you out under the guise of "verification issues," and permanently close your account so you can't access your funds.
Neteller, give me back my hard-earned money! To everyone else reading this: protect your money and use a platform that actually respects its customers.
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Response from developer

At NETELLER, we take our customers' concerns very seriously and are committed to improving your experience. Please send the details to our support team so we can review this further. https://www.neteller.com/en/support/

Depositing funds is quick and easy, but withdrawing them is a completely different story.

After requesting a withdrawal 6 days ago I was asked to provide additional documentation that should have already been verified during onboarding. While I understand AML requirements, the process feels unnecessarily complicated and poorly handled.

The app shows the transfer as completed, yet it has been over a week and I still haven’t received my funds. There’s also a lack of clear communication or timeline for resolution.

Overall, a very frustrating experience. Accessing your own money shouldn’t be this difficult.
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Response from developer

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.neteller.com/en/support/

Service client nul

Impossible de parler au service client

Response from developer

Vos commentaires comptent pour nous, et nous aimerions en savoir plus sur votre expérience. Veuillez nous contacter via le lien ci-dessous afin que nous puissions vous répondre directement. https://www.neteller.com/en/support/

Scam

Wont let me withdraw

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and login issues

Bug

Inconsistent functionality across web and mobile platforms

Bug

Restricted account access and inability to withdraw funds

Bug

Requested Features

4 requests

Add local banking/SWIFT deposit options

Feature

Improve user verification process

Feature

Provide better customer support channels

Feature

Reduce withdrawal and inactivity fees

Feature

FAQ

What is Neteller?

Neteller is a digital wallet service that allows users to make fast, secure online payments and money transfers globally. It enables sending and receiving money without the need for a traditional bank account, and also offers cryptocurrency trading and a prepaid card for spending.

What are the key features of Neteller?

Key features include secure transactions at thousands of websites, a prepaid card for in-store and online purchases, the ability to transfer money globally in over 40 currencies, cryptocurrency trading for Bitcoin, Ethereum, and more, and a loyalty program for earning rewards.

Is Neteller free to use?

The Neteller app itself is free to download and use. While some features may incur transaction fees or have associated costs, such as currency conversion or cryptocurrency trading, the core functionality of sending and receiving money is generally accessible without upfront charges.

What devices is Neteller compatible with?

The Neteller app is designed for mobile devices. While specific operating system versions are not detailed, it is generally available for both iOS and Android smartphones and tablets, allowing users to manage their accounts on the go.

How can I use Neteller for international money transfers?

You can transfer money globally with Neteller in over 40 currencies by sending it to an email address or phone number. The app provides competitive exchange rates for sending money abroad and allows you to easily request and receive funds from other users.