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Neteller - Money Transfer

Neteller - Money Transfer

Send money and pay online

751 ratings
232 reviews
With Ads
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • May 2, 2016
  • September 25, 2026

Features

Developer

Skrill Ltd.
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Neteller - Money Transfer screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐232
Reviews↘︎
📝9+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
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About

This digital wallet facilitates fast and secure online payments and money transfers globally. It allows users to send and receive funds without a bank account, offers a prepaid card for in-store and online spending, and supports cryptocurrency trading.

✓Fast money transfers globally
✓Secure online payments
✓Prepaid Mastercard for spending
✓Cryptocurrency trading
✓Loyalty points for rewards
✓Multi-currency balances
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What users say

Summarized from real user reviews of Neteller. Based on 751 reviews and a 4.3/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Reliable and secure
  • 🚀Fast money transfers
  • 💡Useful features like managing multiple currencies and earning loyalty points

Negative things

  • 🐛Account restrictions and verification issues
  • 💰High fees and charges
  • 🔒Lack of transparency and poor customer support
  • 🤖Ineffective chatbot and non-responsive email support
See all reviews
+1

What's New in Neteller

3.194.0

September 25, 2026

We’ve added performance improvements to make the app load faster. Enjoy our latest update!

User reviews

Most RecentHighest RatedLowest Rated

ARNAQUE FRAUDE

Surtout n’ouvrez pas de compte chez eux ils vous bloquent votre compte sans raison, il garde votre argent et ne vous le renvoie pas impossible de les joindre, il me doivent 910€ j’ai écrit trois mails au service client, personne ne m’a répondu, je n’ai même pas reçu de message confirmant que j’ai bien envoyé un mail au service client attention c’est une grosse arnaque cette banque n’y allait surtout pas
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KikilecorseKikilecorse

Response from developer

Your feedback matters to us, and we’d like to learn more about your experience. Please reach out using the link below so we can follow up directly. https://www.neteller.com/en/support/

BEWARE!!

Do not use this app sent money to user no lost concert ticket plus $300 stay away
GripNrip40GripNrip40

Response from developer

We’d like to learn more about your experience. Please send all of the details to our team at: https://www.neteller.com/en/support/

Just use another bank or similar to neteller

Horrible experience using neteller, there is no Customer service apart from a stupid chat that doesn’t answer your questions! Very, very hard to navigate to find an answer! And in the end if you have problems with your transactions and you need to charge back, forget about it just assume you’ve lost your money cause they don’t give a F to customers they just want your money.
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PauLV79PauLV79

Response from developer

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.neteller.com/en/support/

Stole my 80,000 and permanently closed my account without warning! 🤬💔

I am writing this to warn absolutely everyone to stay far away from Neteller. They are nothing but scammers who prey on hard-working people.
My account was created back in 2023. I had some issues with their broken verification system, but instead of helping me resolve it, they suddenly locked me out completely. I opened my app only to see a red banner saying "Your account was permanently closed."
The worst part? They did this while holding 80,000 of my hard-earned money inside the account! It is incredibly sad, frustrating, and unfair. They have completely cut off my access to my own funds, and getting a hold of their customer support when you are locked out is a complete nightmare.
Do not trust this platform with a single dime of your money. They will wait until you have a significant balance, lock you out under the guise of "verification issues," and permanently close your account so you can't access your funds.
Neteller, give me back my hard-earned money! To everyone else reading this: protect your money and use a platform that actually respects its customers.
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Augustine name1Augustine name1

Response from developer

At NETELLER, we take our customers' concerns very seriously and are committed to improving your experience. Please send the details to our support team so we can review this further. https://www.neteller.com/en/support/

Worst Digital banking

This is the worst digital bank, i’ve ever come across. Honestly feels like a joke how they operate. No communication from they at all unless they want to respond. I have sent several support cases. They don’t respond.

Please do not use this bank.
Akintomy12Akintomy12

Response from developer

At NETELLER, we take our customers' concerns very seriously and are committed to improving your experience. Please send the details to our support team so we can review this further. https://www.neteller.com/en/support/

See 227 more reviews

Developer apps

Skrill - Pay & Transfer Money
Skrill - Pay & Transfer Money

Fast, secure online payments

💰 Finance

(24K)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and login issues

Bug

Inconsistent functionality across web and mobile platforms

Bug

Restricted account access and inability to withdraw funds

Bug
✨

Requested Features

4 requests

Add local banking/SWIFT deposit options

Feature

Improve user verification process

Feature

Provide better customer support channels

Feature

Reduce withdrawal and inactivity fees

Feature

FAQ

What is Neteller?

Neteller is a digital wallet service that allows users to make fast, secure online payments and money transfers globally. It enables sending and receiving money without the need for a traditional bank account, and also offers cryptocurrency trading and a prepaid card for spending.

What are the key features of Neteller?

Key features include secure transactions at thousands of websites, a prepaid card for in-store and online purchases, the ability to transfer money globally in over 40 currencies, cryptocurrency trading for Bitcoin, Ethereum, and more, and a loyalty program for earning rewards.

Is Neteller free to use?

The Neteller app itself is free to download and use. While some features may incur transaction fees or have associated costs, such as currency conversion or cryptocurrency trading, the core functionality of sending and receiving money is generally accessible without upfront charges.

What devices is Neteller compatible with?

The Neteller app is designed for mobile devices. While specific operating system versions are not detailed, it is generally available for both iOS and Android smartphones and tablets, allowing users to manage their accounts on the go.

How can I use Neteller for international money transfers?

You can transfer money globally with Neteller in over 40 currencies by sending it to an email address or phone number. The app provides competitive exchange rates for sending money abroad and allows you to easily request and receive funds from other users.