HiCart Reviews: Is It Legit?

Is HiCart Safe?

HiCart appears mostly safe based on user ratings. AppsHunter Safety Score for HiCart is 71/100.

This assessment is based on 33 user ratings, with an App Store average of 3.6/5.

Safety Analysis

66.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
33.3% of ratings point to a risky experience

~ Based on 33 App Store ratings for HiCart.

Is HiCart Legit?

HiCart appears to be a legitimate app. AppsHunter Legitimacy Score for HiCart is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worse customer service

The app is not the problem. The problem is the customer service attitude when you need them. Any business that doesn’t respect their customers doesn’t deserve our business.

Response from developer

Hi Joe, Thank you for taking the time to share your feedback with us. We're very sad to hear that you were unsatisfied with our service. We would appreciate it if you share with us detailed feedback along with your order number to Support@hicart.com so we can work on solving the problem. Thank you!

Very bad service

My order cam in different delivery dates and each one with a delivery cost one of them even came wrong. I have been trying to contact the company and the manufacturer and no one is answering very unprofessional application. DO NOT RECOMMEND.

Response from developer

Hi, we're very sorry to hear that you weren't satisfied with our service. As you may know, we are a marketplace and we deal with different sellers that deal with different delivery companies. Therefore, if you order different items from different merchants, your order will be delivered separately with separate delivery companies. As for the wrong item, we apologize for not being able to reply on Saturday since our customer service team only operates from Monday to Friday 8:30 AM to 4 PM. We are available on our Social Media platforms for important requests during the weekend. Kindly send us your contact information on our email: Support@hicart.com and our customer service team will assist you in finalizing the case to your satisfaction. Thank you

Worst experience ever

After waiting for 20 days to receive my order, that it was suppose to be a christmas gift that i ordered it in the marge of time they mentioned it and still did not receive it before the holidays....
After 20 days they deliver to me the wrong order...
Not to mention that i called and send them msg many times and they are always late to reply and even they don't manage to find a way to solve the problem
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Response from developer

Dear, we're very sorry to hear about the issue you faced while shopping with us. We would appreciate it if you can send us an email to support@hicart.com including your order number so that we can follow up on the matter. Thank you

Disappointed

Wrong prices and items between the web and the app! Waste of time!

Response from developer

Dear Mimi, thank you for your review. kindly share with us your phone number through an email to support@hicart.com to contact you and check the details with you. Thank you

Very convenient

Friendly user app with easy to use interface. Makes my shopping experience smoother!

Sms verification not working

Sms verification not working

Facebook info came wrong

Response from developer

Hello, thank you for this feedback! We are constantly working to improve our services. If you are still having any trouble, please call 04/549999 for assistance.

Bad User Experience for an e-commerce application

The application is very buggy. I missed the double day offers due to account registration issue. I am locked outside my account, and the reset link is broken, I am unable to login with any new account because I cant have the same phone number on multiple accounts! So many comments I have regarding the application. Future wise, please do a Quality Assurance test before shipping such a product.
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Response from developer

Hello, Thank you so much for this feedback. We are constantly working to improve our services. We will be sure to relay your complaints to the concerned teams. For further assistance please call 04/549999.