Cash Grab
This is another company trying to make more money on a consumer. It’s bad enough that the bottle is expensive and in order to replace a dying battery you need to pay half the price of a new bottle for the puck because the battery is hard to replace. The app now requires you to have a subscription to unlock some features that used to be free. What a joke when a company wants gouge from its buyers.
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Not Useful
Disappointed in this app and bottle. Neither works. Was great for first week, nothing. Waste of money. Does keep water cold .
Doesn’t sync properly
You can teach your water saving 15 per month
Tech block on earlier versions
I had an original Hidrate Spark PRO They pretend you you can use both the Pro and Pro2 on the same app. I have tried every possible combination. It is impossible to use both the pro and the pro two on the same app. I bought a new puck for my pro only to find that. It is impossible to connect. Don’t buy this product. They are manipulative. Trying to push you. To the latest without letting you use your earlier version, even if you pay for a new puck! I can’t stand this type of manipulation. Shame on you. Hidrate Spark.
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Glitchy and Inaccurate
Does not work or connect to the app until late in the day. I emptied the 30 ounce bottle and it says I drank 12.7 ounces.
Love this bottle
Wish they had a better color section. That needs work, should be able add up To 6 Colors Gradient effects. & i wish the pro bottles had Hoilday themes. Like white with red hearts valentines hearts, Halloween 🎃 pumpkins all around. & wish they had clear pro thermos. The lighted all up! Like a acrylic plastic outter display & the outer metal thermos inside. Was all led’s. That you customize to glow rainbow, gradient red, purple, pink, white, Valentine’s, rainbow 🌈 imagine Selecting. For bottle To glow. top to bottom or bottom to top option. The leds would glow through the colors. & have a slider slow to fast. & whole thermos lights up inside the clear acrylic body. Or clear hard silcone. slowly lighting up. Not just the bottom. & if you were created like that you could even have preet patterns. Like hearts swirling around the thermos, pumpkins, like even could make 1 out of a OLED Display. With hard clear silcone. Then The thermos could look anyway you wanted it to. Could display photos on it. Id pay like $199 for bottle like that. Thats handwash only! Hidrate spark this idea could be a game changer. Hidrate spark 1st smart hydrate tracker, Oled display thermos bottles… OLED is essentially a Displays made from a metal sheet that has programable pixels in it. Be Amazing. I’m sure in the future this could be a very possible thing!
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Excellent Hardware
The bottles are elite! The FindMy capabilities leave more to be desired. Strapping an AirTag to my water bottle would be more accurate than the built-in feature. Frequently notifies me that it was left behind when it is with me and, conversely, does not notify me that it was left behind at malls until after I have left the parking garage.
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Firmware issue
Known issues when updating firmware
Faulty
After August 2026 the drink bottle stopped tallying the total amount of water consumed per day. I hope this isn’t a plot to get me to upgrade to the newer bottles
Having issues
Only 6 months old and it won’t stay linjed
Great App
I have been not having enough water for years to the point where my teacher had to write it on the corner of the whiteboard and that no longer happens. I am a consistently meeting my hydration goal now which is amazing. The one thing I suggest is can you add kids accounts?
Reminders
Since recent update I am no longer receiving reminders to drink. Please fix.
Treble sensor
Sensor says it need a update which I did about 10 times and it doesn’t update
DO NOT PURCHASE THIS BOTTLE
The app is not consistent and if driving with the bottle, it will add water intake that did not occur or it will wipe out all of the days data and reset.
The sensor puck on the bottom of the bottle is cheaply made and the company does not stand by their product. Less than three months after purchase the puck no longer works. The company’s customer support is not responsive. Filed a BBB complaint and that is when I saw all of the other dissatisfied customers.
Apple should pull this item from their stores.
The sensor puck on the bottom of the bottle is cheaply made and the company does not stand by their product. Less than three months after purchase the puck no longer works. The company’s customer support is not responsive. Filed a BBB complaint and that is when I saw all of the other dissatisfied customers.
Apple should pull this item from their stores.
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Useful
If you love technology, this app is an absolute must-have. It seamlessly connects with your Apple Watch to calculate exactly how much water you need and sends smart reminders based entirely on your real-time activity levels. It is incredibly easy to use my opinion, works flawlessly, and leaves everyone else jealous. It is a perfect 10/10 recommendation.
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Smart notifications do not work
Regardless of what I do, or how far ahead I am of my target, I get a notification on the hour to tell me to drink. I’ve smart notifications on which are supposed to only notify if behind target. Right now the functionality of this app (and bottle product) could be achieved with apple health and a hourly alarm. Extremely disappointing
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Good App - One Bug
I got GlowStudio, and was testing out the colors. I set it to the 6-color fade, and set all the colors to black, just to see what would happen. After saving, I couldn’t change it, it would just immediately crash the app. I’ve tried everything to reset it but there’s no “Reset Glow Reminder Color” button in settings. I’ve messaged the developers about this but the bug has not been fixed.
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Love the Tumble not the Firmware
Look this is the 5th item I’ve purchased 2 were complete trash and that line inks now discontinued. But I have 2 bottles and this is my 3rd personal purchase. Love the tumbler but I cannot get the firmware to update!!! It is pissing me off never had this issue before and I am ready to pack the tumbler up and send it back!!! Nothing should be this difficult do better Hidrate do better!!! Not so thrilled repeat customer.
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Non existent support
I’ve been trying to get help with my bottle since June and have gotten little to no help from their “support” team.
Fails to record all data
I mostly like this bottle, but as of the latest update, the app will not stop refreshing … it records drinks and passes them on to Apple Health, but won’t show any drinks on its own Hidrate Spark homescreen, and every day, I have to force quit the app and restart it, or it won’t record any drinks that day and instead just keeps refreshing the previous day. Very odd. I tried signing out and signing back in, but the bug persists.
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