Nothing loads
The app is super glitchy. The events don’t load, even when filtered to pair the options down. I added events via the website which don’t appear under my events in the app. Honestly the app is worthless at this point since I can’t do much with it.
It doesn’t work
It doesn’t recognize my password- it doesn’t work
No events showing up
When I go to the events icon nothing shows up. All others are working fine please help!
Cannot get anything to show up in the map
I can’t get anything to show up on the map! Only the rail stops will show up, but not any showrooms. If I go to an exhibitor and navigate, it re-directs to the Maps app! The entire point of the HPMKT app is to see where everything is in relation to each other on one map. There might be a simple fix to this, but I can’t find anywhere to reach out for help. Extremely frustrating. The app was just fine last year, not sure why they felt the need to ‘improve’ (read:break) it!
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Unable to delete account & no app support
The button to confirm deletion of your account doesn’t work and there’s no way to contact app support to resolve the issue. The link to contact app support going to a 404 error page. This is ridiculous.
The spring 2024 update is awful
You can no longer search My Market by filter. The dashboard is worthless as it’s only alphabetical. It would be great if you could organize by building or neighborhood. Even better if you could organize by day/time. Maybe they should consult with veteran buyers.
After I wrote my review another update was released and now the filter by My Market is available. There are still a lot of features that would make it more robust. I tried to contact the developer as they offered, I got the feared 404 page. I get it. After market i feel pretty 404 myself.
After I wrote my review another update was released and now the filter by My Market is available. There are still a lot of features that would make it more robust. I tried to contact the developer as they offered, I got the feared 404 page. I get it. After market i feel pretty 404 myself.
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The spring 2024 update is awful
You can no longer search My Market by filter. The dashboard is worthless as it’s only alphabetical. It would be great if you could organize by building or neighborhood. Even better if you could organize by day/time. Maybe they should consult with veteran buyers.
Response from developer
Hello, We are sorry to hear about your less than satisfactory experience with our latest update. However, we are pleased to inform you that we have just released an update that addresses all your concerns. We have added a Sorting Feature to our MyMarket Favorites and Exhibitor Page, which allows you to organize by Building, Neighborhood, and Shuttle Stop! In addition, we have introduced the Visit Date Feature, enabling you to set a target date to visit each exhibitor at the Market. You can now use these features in combination to sort your exhibitor list by Visit Date, providing an organized list of exhibitors for each day of the Market. We would appreciate any further insights you may have. Please feel free to reach out to our team via email at: app@highpointmarket.org. We would also appreciate it if you could consider updating your review and providing feedback on your experience. Thank you, App Team @ High Point Market
Waste of time
Spent a lot of time reviewing, saving vendors only to find that the app does not save them, constantly crashes and frequently unable to open. Do not use, save your time!
Version 2.3 Crashes!
The version 2.3 created 2 days ago crashes upon opening and across all my mobile devices. I lost all my prior selections. Lost HOURS of market planning research and organized scheduling for this upcoming market. Market starts in a few days. Please fix this.
Beware: your information doesn’t save
I downloaded the app and input my appointments, as well as, added some market events. I was unable to add a time to these appointments, only the day. This is quite unhelpful for obvious reasons but even more so that the market events did have times that became priority over my appointments so there wasn’t even a way to order everything. Lastly, it started glitching yesterday and kept shutting down. I removed and reloaded the app today. When I logged in, everything that I input was gone! I lost a lot of time. I would highly advise to use this as a reference if you need to find a showroom when at market. Not as a schedule/datebook.
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Not good
Please repair this app…
How after COVID can it be this useless?
Took the time to create a schedule, get organized for the 2021 market, and nothing. All gone. Even after the market authority ADVERTISED how attendees would be lost without it. Well I’d be lost with it!
Not saving “My exhibitors”
I have tried the last 3 days to create my list of vendors to go see, I tried using the star icon to save also tried clicking the heart icon to save anything in my list. Close the app, then next time I open it up everything is gone and I have to start all over. Going old fashion and writing a list on paper.
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List of exhibitors erased
I favorite exhibitors and they keep getting erased when I go to open the app again. Very frustrating when I spent a lot of time going through the list just to find they are no longer there.
Response from developer
Hello! We appreciate your review and have made updates with a focus on improving the app's stability. We kindly ask you to try the latest version and provide your feedback. Ensuring a stable user experience is our priority. If you're satisfied with the improvements, we'd appreciate it if you could update your review. Best, App Team @ High Point Market.
Great in theory
Every time I favorite or heart an exhibitor, the app loses my info and I have to start all over again. Don’t rely on it!!
Auto log out
It’s frustrating when you are going through the exhibitor list and check out the webpage of an exhibitor and when you go back to the app your filters are gone and you have to select all your filters again to continue searching through the exhibitors.
Lists gone every time
Create a list of exhibitors to visit and it when I log back in it is all gone every time.
Better
The update appears to have fixed many of the issues I had.
Great update!
I’d be lost at Market if it wasn’t for the app. The new update is fantastic - same great wayfinding (works even w/o cell service), integration with MyMarket on the HPMKT website, and the exhibitor part now works even better (sharing, notes). And with 11mm sq ft of showroom space, it’s amazing how accurate the interactive floorplans are (seriously how do they do this 2x/yr?).
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Update
The new update works great for me.
