Nothing loads
It doesn’t work
No events showing up
Cannot get anything to show up in the map
Unable to delete account & no app support
Response from developer
Hello, we apologize for the inconvenience. Our team would like to know more about this issue and assist in resolving the bug. Please contact us at app@highpointmarket.org for further support. Thank you, App Team @ High Point Market.
The spring 2024 update is awful
After I wrote my review another update was released and now the filter by My Market is available. There are still a lot of features that would make it more robust. I tried to contact the developer as they offered, I got the feared 404 page. I get it. After market i feel pretty 404 myself.
Response from developer
Hello, We are sorry to hear about your less than satisfactory experience with our latest update. However, we are pleased to inform you that we have just released an update that addresses all your concerns. We have added a Sorting Feature to our MyMarket Favorites and Exhibitor Page, which allows you to organize by Building, Neighborhood, and Shuttle Stop! In addition, we have introduced the Visit Date Feature, enabling you to set a target date to visit each exhibitor at the Market. You can now use these features in combination to sort your exhibitor list by Visit Date, providing an organized list of exhibitors for each day of the Market. We would appreciate any further insights you may have. Please feel free to reach out to our team via email at: app@highpointmarket.org. We would also appreciate it if you could consider updating your review and providing feedback on your experience. Thank you, App Team @ High Point Market
The spring 2024 update is awful
Response from developer
Hello, We are sorry to hear about your less than satisfactory experience with our latest update. However, we are pleased to inform you that we have just released an update that addresses all your concerns. We have added a Sorting Feature to our MyMarket Favorites and Exhibitor Page, which allows you to organize by Building, Neighborhood, and Shuttle Stop! In addition, we have introduced the Visit Date Feature, enabling you to set a target date to visit each exhibitor at the Market. You can now use these features in combination to sort your exhibitor list by Visit Date, providing an organized list of exhibitors for each day of the Market. We would appreciate any further insights you may have. Please feel free to reach out to our team via email at: app@highpointmarket.org. We would also appreciate it if you could consider updating your review and providing feedback on your experience. Thank you, App Team @ High Point Market
Waste of time
Response from developer
Your review means a lot to us! To enhance user experience, we've rolled out several updates recently. Could you update to the latest version, explore it, and let us know your thoughts? Our team is steadfast in providing a top-notch experience for our users. If you could, kindly update your review based on your latest experience. Thanks, App Team @ High Point Market.
Version 2.3 Crashes!
Response from developer
Hello! Your review is greatly appreciated. Our team has been actively working on updates to enhance our app's design and overall usability. We kindly ask if you could install the latest version, test it, and share your updated feedback. We're dedicated to offering an excellent user experience. When you can, please consider refreshing your review. Many thanks, App Team @ High Point Market.
Beware: your information doesn’t save
Response from developer
Greetings and thanks for your review! We've been busy with updates aimed at boosting our app's design and user-friendliness. It would mean a lot to us if you could transition to the latest version, try it out, and provide your insights. We're committed to delivering an exceptional user experience. If convenient, please consider revising your review. Warm regards, App Team @ High Point Market.
Not good
Response from developer
Hi, and thank you for your insightful review. We've recently released updates focusing on refining our app's experience. We’d be grateful if you could try out the updated version and share your new observations. Our team's mission is to continually improve our app for all users. If you could spare a moment, please consider revising your review to reflect these updates. Thank you, App Team @ High Point Market.
How after COVID can it be this useless?
Response from developer
Hi there! We value your initial review and wanted to let you know that we've been focusing on improving the stability of our app. Please update to the latest version and experience these improvements first hand. We're dedicated to providing a seamless user experience. If you feel the changes have improved your experience, please consider updating your review. Best regards, App Team @ High Point Market.
Not saving “My exhibitors”
Response from developer
Hello! Your feedback is greatly appreciated. We've made updates to enhance the stability of our app, ensuring a smoother user experience. We invite you to install the latest version, test the improvements, and share your thoughts. If the updates meet your expectations, kindly consider revising your review. Thank you, App Team @ High Point Market.
List of exhibitors erased
Response from developer
Hello! We appreciate your review and have made updates with a focus on improving the app's stability. We kindly ask you to try the latest version and provide your feedback. Ensuring a stable user experience is our priority. If you're satisfied with the improvements, we'd appreciate it if you could update your review. Best, App Team @ High Point Market.
Great in theory
Response from developer
Greetings! Thanks for your review. We've worked hard to improve our app's stability with recent updates. Could you give the new version a try and let us know if you see the improvements? We aim for a flawless user experience and your updated review reflecting these changes would mean a lot. Cheers, App Team @ High Point Market.
Auto log out
Lists gone every time
Response from developer
Hello! We appreciate your review and have made updates with a focus on improving the app's stability. We kindly ask you to try the latest version and provide your feedback. Ensuring a stable user experience is our priority. If you're satisfied with the improvements, we'd appreciate it if you could update your review. Best, App Team @ High Point Market.
