Readings help watch trends
Response from developer
Dear Customer, Thank you for sharing this. A consistent difference between your Hilo readings and your Omron requires evaluation by our team. Please contact us with: Your device serial number Recent readings from both devices (time, values) How often you calibrate support@aktiia.com Our technical team will investigate the discrepancy directly with you. Best regards, Hilo Support Team
Poor support and unreliable product
Response from developer
We appreciate your professional perspective and are sorry you had that experience. Your feedback on both product and service is important to us. Please reach out to support@aktiia.com so we can understand what didn't meet your expectations and address it properly. Hilo Support
Hilo
Response from developer
That's wonderful! We're so glad you're happy with Hilo. Let us know if you need any help along the way. Hilo Support
Kidney issues
When I used my other BP monitor half the time I would get errors and have to try several times which ends up hurting.
This has been so easy to use, sync and wear the monitor. My Dr will be happy to be able to see the reports as I am very bad for that.
Response from developer
That's wonderful to hear! We're glad Hilo is making it simpler for you and helping you share reliable data with your doctor. Thank you for choosing us. Hilo Support
Extremely low quality material and no support
I am on my 3rd Hilo band, the first stopped working 1 month into it, second in month 8 of its usage , had to buy the third on their site since support never replied to my numerous emails and chats.. it seems like if they are good broke..
My recommendation since you’re charging yearly, make the band affordable and free to replace if it’s that low quality till you improve on the quality..
PS: the bands I used never touched water.
Response from developer
We appreciate your feedback and apologize for the delay. We are currently working through a significant backlog of messages and will reach out to you as soon as possible. Thank you for your patience. Hilo Support






