ELDER ABUSE
DEFECTIVE CAMERAS DO NOT WORK THEY REFUSE TO REFUND
Response from developer
I'm very sorry about this experience — defective cameras and a refund refusal is not what you should be dealing with. All of our products come with a one-year warranty. Please send an email directly to Johnny@hiseeu.com with your order details and a description of the issue. Our support team will make sure you get a satisfactory resolution. Chen Customer Service Manager, Hiseeu
New update sucks
Change the update there’s no more swiping and the recording process sucks
Response from developer
Sorry about this — and thank you for being direct. Our team is actively working on the recording experience, and your feedback on the swipe gesture is exactly the kind of detail that helps us improve. We'll keep iterating and push updates as fast as we can. Really appreciate you taking the time to speak up. Chen Customer Service Manager, Hiseeu
Nice affordable camera
Easy to use snd install. Solar makes it self sufficient. App works good too.
Excellent security App
I’ve been using Hiseecloud for over six months now, and it has completely transferred how I monitor my home security cameras.
Easy to use, not bad
Easy to use. Although a bit laggy on the first use, but every time after the first successful connection, it went smoothly. It’s easy to get help. There has been a significant change compared to before.
Excellent
Interface is clean and very easy to use.
The "Status" page is informative
It clearly shows my camera's connection strength, battery level, and storage status. All the key info in one place.
The "Quiet Time" feature for audio is smart
I can schedule when the microphone and speaker are active. Perfect for not recording private conversations at home.
The warranty process was painless
One camera failed after 11 months. Support verified the issue and shipped a new one immediately under warranty. Great service.
The "Auto-Track" feature is impressive
The camera automatically follows movement across the room. Feels like having a robotic security guard.
The "Favorite" view is a time-saver
I pinned my front door camera to the top of the app screen. It's the first thing I see when I open it. Small but smart feature.
The "Privacy Mode" is a smart touch
With one tap in the app, the camera lens physically turns off. Great for when we're home and want total privacy.
A fantastic baby monitor upgrade
We replaced a dedicated, expensive baby monitor with this. The video quality is night and day better, and we can check from our own phones.
Customizable alert schedules
I only get motion alerts when I'm away from home. The scheduling is flexible and easy to set up. No more annoying pings during dinner.
Battery life on the camera is impressive
I have the wireless model. On a single charge, it lasts almost 4 months with standard traffic. Way better than I expected.
Saved my basement from a flood
Got a moisture alert from my smart sensor that's linked to the app. The live feed showed a small leak from the water heater; Caught it early thanks to the instant notification. Potential disaster averted.
Does what it says on the tin
It's a security camera app. It shows me a live feed, records when it should, and sends me alerts. It does all three things reliably. What more can you ask for?
Easy to take a quick screenshot
Just tap a button to snap a still image from the live feed. Useful for saving a quick pic without recording a video.
The status light can be turned off
You can disable the little LED light on the camera for discreet monitoring. A small but appreciated touch.
Stable on both iOS and Andrọid
I have an iPhone, my partner has a Samsung. The app looks and works identically well on both. No issues.
