HiseeuCloud Reviews: Is It Legit?

Name: HiseeuCloud
Rating: 4.2317 (82 reviews)

HiseeuCloud

芬阳

📷 Photo & Video

Customer Experience

Positive experience77.4% of reviews

Neutral0.0% of reviews

Negative experience22.6% of reviews

~ Based on 53 written reviews from the US App Store.

What users say about HiseeuCloud

Reviews of HiseeuCloud are mixed: the Photo & Video app is rated 4.2/5 from 82 App Store ratings. What users like most: easy to use and install, clear and good camera view. Top complaints: update causes connection issues, not opening QR code to connect. Summarized from real user reviews.

Positive things

👍Easy to use and install
🎥Clear and good camera view
🏠Excellent for home security monitoring
💡Informative status page
🤫Smart "Quiet Time" feature
🛡️"Privacy Mode" for physical camera off
👶Great baby monitor upgrade
⏰Customizable alert schedules
🔋Impressive battery life
💧Moisture alert saved from flood
✅Does what it says reliably
📸Handy snapshot feature
💡Status light can be turned off
💻Stable on iOS and Android
🔑Easy password reset
🚀App gets out of the way (reliable)
🔌Auto-reconnection after power outage
🚫No annoying ads
🔎Zoom function works well
🏗️Good for construction sites
🏡Reliable part of smart home
🖼️Snapshot preview with notifications
👵Great for checking on elderly parents
📍Useful geofencing
🛍️Perfect for small business owner
🗣️Clear two-way audio
⏳Genius timeline view for recordings
🔗Reliable connection
👥Shared access works perfectly
📱Solid video quality, even on data
✈️Life saver for frequent traveler
🐶"Nanny cam" for pets
🔒Top-notch security & seamless backup
📹Able to watch previous recordings
🏠Fabulous 4-camera setup

Negative things

🐛Update causes connection issues
🐛Not opening QR code to connect
💰Subscription per camera, not per account
❌Cloud is pointless for 24/7 recording
❌Defective cameras, no refunds
🐛New update sucks, no swiping
🐛Recording process sucks
🐛Laggy on first use
🐛App crashes after first use
🐛Cannot register phone number or email
🐛Error message Network Anomalies 3239
🐛App crashes after exiting
🐛App can only be opened once per phone restart

Is HiseeuCloud Safe?

HiseeuCloud appears mostly safe based on user ratings. AppsHunter Safety Score for HiseeuCloud is 82/100.

This assessment is based on 82 user ratings, with an App Store average of 4.2/5.

Safety Analysis

81.6% of ratings point to a safe experience

0.0% of ratings suggest some concerns

18.4% of ratings point to a risky experience

~ Based on 76 App Store ratings for HiseeuCloud.

Is HiseeuCloud Legit?

HiseeuCloud appears to be a legitimate app. AppsHunter Legitimacy Score for HiseeuCloud is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

ユーザ登録出来ない

メールでも電話番号でも、認証コードの通知が来ないので、ユーザ登録出来ない！

Kkz_white

13 days ago

Y’all can do way better

The application bugs way too much, and every time I have to uninstall it and reinstall it.

I receive the notification of a captured event, and when I start the playback, nothing is displayed.

When you want to re-subscribe, you have to uninstall and reinstall it because it doesn’t work, there are not too many problems.

There are two different subscriptions instead of two centralized into one to make you pay

SSpeakTruth329

15 days ago

アップデート後から接続できない

見れないダメアプリ

TTN2472

a month ago

Not connecting

Isn’t working not opening the QR code to connect to phone please help

STSWIFTcc Tucson

2 months ago

Response from developer

Hi, Sorry for the trouble with the QR code. To get this sorted quickly, please send your issue to our support email: chenhezhi@hiseeu.com. Our customer service manager will follow up and help you directly. Chen Customer Service Manager, Hiseeu

YASIN

Works good

IYIconz Yachy

2 months ago

Camera

Very good camera and clear view will recommend to anyone to purchase

B6Big Fella 60

2 months ago

Waste of money

Subscription is per camera unlike blink. I paid extra for 1 camera to record 24/7 but it only record motion events the same as the others. Honestly the cloud is pointless. Next month I will just stick with sd cards until i find a solar charge camera that actually records 24/7. Glad I paid monthly instead of buying the yearly plan.

000985489433

3 months ago

Response from developer

Hi, I'm very sorry for the trouble you've had with the cloud storage. If your cloud recording isn't working as expected, please send the details to our support email: chenhezhi@hiseeu.com. Our customer service manager will look into it and help you directly. Chen Customer Service Manager, Hiseeu

ELDER ABUSE

DEFECTIVE CAMERAS DO NOT WORK THEY REFUSE TO REFUND

TAtripel aaa

4 months ago

Response from developer

I'm very sorry about this experience — defective cameras and a refund refusal is not what you should be dealing with. All of our products come with a one-year warranty. Please send an email directly to Johnny@hiseeu.com with your order details and a description of the issue. Our support team will make sure you get a satisfactory resolution. Chen Customer Service Manager, Hiseeu

New update sucks

Change the update there’s no more swiping and the recording process sucks

KKLIPSCHRF-7

4 months ago

Response from developer

Sorry about this — and thank you for being direct. Our team is actively working on the recording experience, and your feedback on the swipe gesture is exactly the kind of detail that helps us improve. We'll keep iterating and push updates as fast as we can. Really appreciate you taking the time to speak up. Chen Customer Service Manager, Hiseeu

Nice affordable camera

Easy to use snd install. Solar makes it self sufficient. App works good too.

CCTB007

8 months ago

Excellent security App

I’ve been using Hiseecloud for over six months now, and it has completely transferred how I monitor my home security cameras.

ZJZams jem

8 months ago

Easy to use, not bad

Easy to use. Although a bit laggy on the first use, but every time after the first successful connection, it went smoothly. It’s easy to get help. There has been a significant change compared to before.

ZJZams jem

9 months ago