アップデート後から接続できない
Not connecting
Response from developer
Hi, Sorry for the trouble with the QR code. To get this sorted quickly, please send your issue to our support email: chenhezhi@hiseeu.com. Our customer service manager will follow up and help you directly. Chen Customer Service Manager, Hiseeu
YASIN
Camera
Waste of money
Response from developer
Hi, I'm very sorry for the trouble you've had with the cloud storage. If your cloud recording isn't working as expected, please send the details to our support email: chenhezhi@hiseeu.com. Our customer service manager will look into it and help you directly. Chen Customer Service Manager, Hiseeu
ELDER ABUSE
Response from developer
I'm very sorry about this experience — defective cameras and a refund refusal is not what you should be dealing with. All of our products come with a one-year warranty. Please send an email directly to Johnny@hiseeu.com with your order details and a description of the issue. Our support team will make sure you get a satisfactory resolution. Chen Customer Service Manager, Hiseeu
New update sucks
Response from developer
Sorry about this — and thank you for being direct. Our team is actively working on the recording experience, and your feedback on the swipe gesture is exactly the kind of detail that helps us improve. We'll keep iterating and push updates as fast as we can. Really appreciate you taking the time to speak up. Chen Customer Service Manager, Hiseeu
