Frustrated
I’m really disappointed with this app. It not only has a “lock out” feature that doesn’t allow me to see the shows I’M PAYING TO SEE, it also has an exceptional amount of commercials that it utilizes in its programs. I’m forced to watch this programming elsewhere. Which is upsetting for me because I’d like to support the History Channel!
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TECHNICAL ISDUES ARE IGNORED WITH NO RESPONSE
I’m beginning to HATE this app at times! At least 1X a month episodes are locked.
When I tap my streaming service the app scrolls continuously on my new iPhone or goes to a white screen on my iPad 7 mini.
The only device I can sometimes unlock (60/40) is my old iPhone 15 Max.
I have sent photos, videos and numerous messages to their “technical support “ and never once have I received a reply. This is after 20+ attempts of politely asking for assistance. It’s like a black hole lives there…
They need to address this issue immediately!
Maybe by getting the public involved will help
I’m planning on posting this on multiple public forums as well since I’m fed up about their inaction about an issue on their end. I went so far as checking with my streaming service and they told me there were multiple complaints about the same problem, however, it stems from the History Channel’s systems software.
When I tap my streaming service the app scrolls continuously on my new iPhone or goes to a white screen on my iPad 7 mini.
The only device I can sometimes unlock (60/40) is my old iPhone 15 Max.
I have sent photos, videos and numerous messages to their “technical support “ and never once have I received a reply. This is after 20+ attempts of politely asking for assistance. It’s like a black hole lives there…
They need to address this issue immediately!
Maybe by getting the public involved will help
I’m planning on posting this on multiple public forums as well since I’m fed up about their inaction about an issue on their end. I went so far as checking with my streaming service and they told me there were multiple complaints about the same problem, however, it stems from the History Channel’s systems software.
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Response from developer
Hello - Please make sure you have updated to the latest version of the app, which is 11.1.2. If you continue to have any trouble, reach out to us directly at help@history.com. We are available by email for direct assistance. Thank you.
Unlocking shows
I cannot unlock my episodes on the shows I like. I’ve tried contacting through the contact button but, other than an email saying the message, I’ve gotten no help. If this can be resolved I’d give the History app 5 stars. But, since I cannot watch anything it gets 0 stars. I do have a tv provider and this has started very recently, like since the app update.
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Can’t sign into xfinity
Garbage
Why so many problems?
Everything takes forever to load. Worst picture quality on any streaming app Ive experienced. Worst ad experience. No preview when navigating within an episode. Constant bugs before and after adverts. No auto skipping recaps and intros. Please help make the experience better
