Continuous errors and no way to contact or report this
After 6 attempts of uploading photos to create my storefront and an hour of finding a way to contact them to ask why it’s not working with no luck, decided the only way to attempt to get any help would be to leave a review. Great start to using the app….
App keeps freezing, signs you out for no reason
The app is very good at giving you a notification when you’ve got a message, but then won’t let you tap any of the buttons for your inbox etc. it also randomly signs you out, seemingly whenever it feels like it, which is incredibly annoying.
Response from developer
Hello, thank you for your review and feedback. We are continually striving for our user journey to be as smooth and easy as possible for our couples to plan their wedding, please reach out to support@hitched.co.uk and a member of our team will help you 💜
No longer responding
I get the notification but it’s been a month now I am no longer able to respond to customers through the app. I have to rush to a laptop to continue the conversation. Please fix this. As it really is an inconvenience
Response from developer
Hello, we are really sorry to hear that you have been having trouble with this. Please reach out to support@hitched.co.uk and a member of our team will be happy to assist you 💜
What is the point
Ok so it lists my leads but that is it, not able to read fully or respond further. Pointless
Had to give a star
Would go for a -5 stars not helpful or help at all - all they want is the money, don’t care about customer service
