Hobby Lobby User Reviews

Customer Experience

Positive experience13.1% of reviews
Neutral6.4% of reviews
Negative experience80.5% of reviews

~ Based on 236 written reviews from the US App Store.

What users say

Is Hobby Lobby Safe?

Hobby Lobby has mixed safety signals based on user ratings. AppsHunter Safety Score for Hobby Lobby is 64/100.

This assessment is based on 1,551 user ratings, with an App Store average of 3.2/5.

Safety Analysis

50.5% of ratings point to a safe experience
8.9% of ratings suggest some concerns
40.6% of ratings point to a risky experience

~ Based on 1,551 App Store ratings for Hobby Lobby.

Is Hobby Lobby Legit?

Hobby Lobby appears to be a legitimate app. AppsHunter Legitimacy Score for Hobby Lobby is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is horrible

I love the store, but the App doesn’t work. It jumps around so you can’t look through the page. If you try to use the filter on your search, it keeps going back to the first page where you started. App is un-useable, it’s so glitchy.
I have used the App happily for years, but this version is messed up.
I wish there was a way to tell what is in stock at a location, but the only option is shipping.
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Glitch?

Every time I scroll down it scrolls back up. I can’t navigate the app with out it going back to the original page or back to the top!

Terribly glitchy app

Does not allow scrolling, reloads the page.

Glitchy and Unusable

I have not been able to use this app for MONTHS because it won’t allow me to scroll through the Ad pages. I won’t change my review once it’s fixed either because it’s been like this for entirely too long. I cancel my trip to HoLo every time I can’t navigate the app.

Glitchy Beyond Belief

I love Hobby Lobby, but this app has been the the worst! I’m shopping and it’s super glitchy and jumps around. I updated my address and my items still shipped to an old address. I highly recommend that they look into the issues with the app and have the bugs addressed because, I cannot use it again. I about broke my phone trying to place my order because the glitching is so bad and I’m not a violent or angry person. It’s just that bad and frustrating to use.
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Still Glitchy after a year

The app has had the same problem for over a year. It throws you up to the top of the page every 2-3 seconds. It is impossible to use. As a developer, I wouldn’t charge my client for such a poor preforming app and Hobby Lobby as a company should be pushing back on their developer harder.

Please update

I love HL, I am there weekly if not more than once a week. I am begging yall to update the app. It glitches like crazy. Please keep popular beads in stock, please introduce order pick up, please modernize.

7/28/26

App is currently refreshing every two seconds (literally) and using it is impossible. Please fix!!!

Please update the app!

Something has changed. Until a few weeks ago the app was great but now it is very glitchy and unresponsive at times. I deleted and reinstalled but same results. Please update the app, Hobby Lobby.

Horrible

Literally so glitchy, won’t let me checkout, won’t let me do anything without sending me to the top,or completely out of the app

Can’t Scroll

The app doesn’t let you scroll without refreshing. It seems to be an ongoing issue as I’ve seen this same complaint from years ago. Seems like the developers don’t care, so stick with the website.

Glitchy

I love the store but the app sucks and they won’t fix it. You can’t scroll on it it just glitches and restarts you!

Deleting permanently

This app has been glitching and jumping around for months now. I am unwilling to delete and reinstall weekly in order to use it. Done.

Glitches

The app is not made well. It’s hard to scroll without it changing your spot on the page, hard to search, it will erase what I’ve typed, my favorites and things I add to the cart are sometimes taken off. They need to put money into redoing their app.

not a good app

love hobby lobby as a store but their app sucks !! very glitchy , doesn't let me scroll or add things to my chart. very frustrating. don't download this just shop on website

Needs a lot of work

App is great for price reference
Not so great for browsing. Every time I scroll down, it refreshes? It also doesn't load very well and it keeps asking me to login despite having already done so.

Needs update for iPhone 12 I don’t care

Poor

Doesn’t work.

The app refreshes over and over again. Non stop. The website does the same thing.

You can only look

The app only lets you look at the things they have. It doesn’t allow you to add things to your cart.

Broken ahhh app

Does not work. I scroll down on any page and it automatically jumps back to top of any page.