Terrrible App
I have tried and tried and tried to delete and re-download this app with no good results. I won’t use this app anymore. It’s very frustrating and annoying. Constant glitching.
Need to fix app
Love, love, love the store and products but this app has WAY too many glitching issues. It’ll just be easier to go to the website and order online rather than going through the app. I
CANT EVEN USE!
downloaded and thought, only 2 1/2 stars? wonder why. then opened the app and couldn’t scroll at all without it glitching back to the top of the page. LITERALLY UNUSABLE. tried for about a minute, gave up, and deleted. just wanted to see if they had in-store coupons. don’t waste your time
I just wanted yarn!
Had it on my on my phone for a whole three minutes and had to delete it. So much glitching!
Glitching
Can we update the app so we can shop online? My store doesn’t carry a quarter of the fabric that’s online.
Horrible app!!
This app glitches so much its ridiculous. I wanna look at stuff before I go in the store to kind of have an idea of what I want and it just scrolls back up to the top and glitches!! I checked to see if I needed an update and I didn’t so idk what else to do. 0/10 do NOT recommend.
Glitchy
Why even have this app? Obviously HL doesn’t want to do anything digitally. It’s 2026 and we should be able to look at inventory online and they should have a better in store pos system for a multi billion dollar company
Just use the website
I love love love Hobby Lobby, so it pains me to say something negative about it. However, this app seriously needs some work. It glitches and freezes so often and at the most random times. I haven’t experienced those issues on the website, so it’s not a complete loss!
This app needs a major update.
App is very glitchy.
Worst e-commerce app I’ve ever used
I’ve spent the last 30 minutes trying to use a gift card, because it just keeps inexplicably refreshing itself
Glitchy
Might be the WORST home essential app. Don’t waste your time trying to navigate the app when the screen is constantly resetting and bouncing. If I could, I would give the app zero stars. Absolutely HORRIBLE experience with the app
Unusable
Can’t search anything with how glitchy it is.
Awful
Glitchy, lags, freezes you name it and it does all the things you don’t want in a app. For a big store with amazing merchandise this is a complete fail. They could do so much better ! I’d give it 0 stars if I could
Great Store, Terrible App
I rarely, if ever, take the time to write app reviews, but this one deserves it. This has to be one of the worst apps I’ve encountered in all my years of using apps.
I went into Hobby Lobby today for the first time in years, and I was honestly amazed by the store. There was so much merchandise, the prices were great, there were tons of discounts, and I felt like a kid in a candy store. I had a great shopping experience.
Because I was so impressed, I decided to download the app while I was still in the store. I figured there might be rewards, points, special offers, or some type of benefit for having an account. Unfortunately, that’s where the good experience ended.
The app is incredibly difficult to navigate. It feels like an app awkwardly mixed with a mobile website, and even figuring out how to sign in was unnecessarily complicated. Once I finally found the login, I couldn’t even enter my email address properly. Every time I typed or pasted it in, the app would glitch, erase what I entered, and take me right back. I tried multiple times before finally giving up.
In 2026, when consumers rely on their phones and apps for practically everything, it is unbelievable that a major retailer has an app this poorly designed and this glitchy. Hobby Lobby clearly invests in its stores, merchandise, and customer experience, so why isn’t the same attention being given to its digital experience?
And apparently, I’m far from alone. The extremely low App Store rating speaks for itself.
I loved the store and will absolutely shop there again, but this app needs a COMPLETE overhaul. Hobby Lobby, please invest in a competent app development and user-experience team because your stores deserve a digital experience that actually matches them. This app, in its current state, is unacceptable for a company of this size.
I went into Hobby Lobby today for the first time in years, and I was honestly amazed by the store. There was so much merchandise, the prices were great, there were tons of discounts, and I felt like a kid in a candy store. I had a great shopping experience.
Because I was so impressed, I decided to download the app while I was still in the store. I figured there might be rewards, points, special offers, or some type of benefit for having an account. Unfortunately, that’s where the good experience ended.
The app is incredibly difficult to navigate. It feels like an app awkwardly mixed with a mobile website, and even figuring out how to sign in was unnecessarily complicated. Once I finally found the login, I couldn’t even enter my email address properly. Every time I typed or pasted it in, the app would glitch, erase what I entered, and take me right back. I tried multiple times before finally giving up.
In 2026, when consumers rely on their phones and apps for practically everything, it is unbelievable that a major retailer has an app this poorly designed and this glitchy. Hobby Lobby clearly invests in its stores, merchandise, and customer experience, so why isn’t the same attention being given to its digital experience?
And apparently, I’m far from alone. The extremely low App Store rating speaks for itself.
I loved the store and will absolutely shop there again, but this app needs a COMPLETE overhaul. Hobby Lobby, please invest in a competent app development and user-experience team because your stores deserve a digital experience that actually matches them. This app, in its current state, is unacceptable for a company of this size.
Show more
App needs work.
I love hobby lobby and I and a lot of people enjoy window shopping or seeing if the website has something before you go to the store. As an artist, I don’t have a whole lot of spare time to go to the store and see if they have something and have to go somewhere else if they don’t. And I can’t use the app because it’s so glitchy. This app is the most frustrating app I have ever used. When you scroll, the page will glitch right back to the top of the page. You go to type something, and boom, you’re not typing anymore. It will just take you back to the last page. I really hope you guys can find some time to fix this. Billion dollar company has failed to make us a good app. Disappointing.
Show more
Disappointed
The app will not let me look at the ad, will not let me look up anything or shop.
0 stars
Just glitches constantly. I would love to buy something but it’s absolutely impossible to do so.
Ridiculous
I don’t know why this app is so aweful. Pages won’t load up all the way or the page reload over and over and over and over. Images will not load to view shopping on certain pages. Worst shopping app I have ever had to deal with. And I absolutely LOVE Hobby Lobby. So it is really sad. And incredibly frustrating.
Show more
Glitchy
This app used to be awesome but now you can hardly use it without it going back to the top of the page while your trying to scroll through the pages
Dysfunctional
This app is not useful.
