Hobby Lobby Reviews: Is It Legit?

Customer Experience

Positive experience8.6% of reviews
Neutral5.7% of reviews
Negative experience85.6% of reviews

~ Based on 383 written reviews from the US App Store.

What users say about Hobby Lobby

Is Hobby Lobby Safe?

Hobby Lobby has mixed safety signals based on user ratings. AppsHunter Safety Score for Hobby Lobby is 57/100.

This assessment is based on 2,019 user ratings, with an App Store average of 2.9/5.

Safety Analysis

50.5% of ratings point to a safe experience
8.9% of ratings suggest some concerns
40.6% of ratings point to a risky experience

~ Based on 1,551 App Store ratings for Hobby Lobby.

Is Hobby Lobby Legit?

Hobby Lobby appears to be a legitimate app. AppsHunter Legitimacy Score for Hobby Lobby is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Use your web browser instead of the app!

This is one of the worst shopping apps i have ever had. You cannot navigate through the weekly ad without being taken back to the top of the page before getting to the bottom. It takes you back to the previous page when scrolling through their products. This is horrible and feels like it hasn’t been updated since the 90s honestly. Save yourself some frustration and just go to their website or the actual store instead of trying to waste time on this app!
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Scroll

Scrolling issues while trying to buy, this app need to be fixed!!
Love the store but hate the online sale app

Doesn’t Work!

App does not work. It will not scroll down and doesn’t let you type in the search bar.

The APP

It never works. Never!

I can’t even navigate, it keeps scrolling on its own.

I could not find the item I wanted in the store, so I decided to check the app. I got as far as the category I wanted but then the app kept scrolling back up. I tried to leave feedback and it keeps closing that as well. What’s the point of an app that doesn’t even work?

Take your business elsewhere

At this point, don’t even bother giving Hobby Lobby your business. It’s been over a year since the app worked correctly without glitching nonstop. If they wanted the online business, they’d fix it. Save yourself the time and effort and just go to Michael’s.

Unusable due to glitches

Constantly jumps back to the top of the page and you can not do anything. Literally can not even buy something if you tried.

👎

Won’t let me scroll and look at anything

Auto Scroll

Constantly Scrolls to top. Why won’t you fix this?

Awful!!

This app is ridiculous it keeps randomly searching things, glitches the whole time I was using this app and all of the items in my cart got deleted multiple times .. don’t waist your time, go on the website!

Useless app

It’s so glitchy. You can’t scroll to find anything you need. It just keeps refreshing and bringing you back to the top of the page.

Glitchy

So glitchy and unusable app.

Need a new HL app

After all of the negative reviews you would think this app would be fixed by now. I agree with the others that it is always glitchy and very unhelpful for Hobby Lobby shoppers. What’s the point of having an app if it’s worthless?!

This is the worse!

This is the most unusual and ineffective app. Don’t waste your time. Basically cannot use it it glitches scroll you wherever it wants you to go rather than where you’re trying to look. I don’t understand why a company like Hobby lobby doesn’t have an area that they have built more useful app.

Worst app ever

Completely unusable. I don’t even know why they have it available. You can’t even use it because of the glitches.

Glitchy App

This app has been very glitchy for a long time. It needs to be fixed. When you’re on the app trying to shop you’ll click on an item and it just takes you back to previous or it jumps all over the place. This needs to be looked into and maybe more people would shop online. But you can’t do your online shopping when the app is glitching
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Hasn’t been usable for months

Okay so this app used to be great, I used it all the time to see if what I wanted was there before going in store, made my lists for shopping, loved it then a little over half a year ago it started glitching just like the other reviews say. It reloads every single time you try to scroll and then glitches up and down a bunch and once it stops if you try to scroll again it repeats, rarely I can get it to cooperate if I wait like a minute in between scrolls. This should be an easy bug fix but this app hasn’t been updated or anything in 8 months according to the App Store, that insane almost a year without anyone noticing all the reviews complaining about this exact issue are you even trying to maintain it anymore? I’ve deleted it and redownloaded it many times hoping to fix it, but until this is fixed I just have to use the website and that’s so disappointing. Please fix this.
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Just go to the actual store

Just go to the store. The app really is so glitchy that I can’t even login to my account. It wasn’t always this way, but after the companies last update it’s been impossible to use. It’s constantly refreshing that you can’t even look at something.

Glitchy doesn’t start to describe

Once you click an item you want to view, don’t expect to see anything below the main picture. I scroll, it bounces around the description page, then goes back to picture. iPhone 17, so I would have assumed that the “update for newer phones” would have included 2025 phone. Oh, well.

Please fix!

The app glitches every second or so making it impossible to scroll. It just keeps resetting at the top of the page