Crashes
App lags. isn't useable
I got scam
I had a 60 dollar gift card and when I went to use it at Michaels, it didn't let me. Used it, I call my friend that gave me the gift card and she said that it is a real Michaels giftcard from michael,now am in debt, thank at lot🙄
Not current
None of the new collections load, content is not current. You can walk into your local store and see things on the shelf but when you try to order for pick up, it does not show up on the app. It only shows up online as coming soon, at least there you’re able to save it to your wish list for later.
Same as shopping in-store
You can say one thing about Michaels, they consistently deliver one of the worst possible shopping experiences you could imagine. The app is awful, just like their stores are awful. It’s a horrible company that we are prisoners to only because there’s no other options .
Laggy and poor UI design
The app lags like you wouldn’t believe. It takes me 5 minutes to look up a single product and add it to my cart. And the app forcefully logged me out and it’s so laggy that I can’t get back in anymore.
But worse than that, the app now has a garbage AI “assistant” that’s forced on you. It’s permanently sticking out of the right side of the screen, a distracting bright red button, and it doesn’t go away no matter what tab you open. Not even tucked away anywhere, just a permanent part of the screen now. Replacing human customer support is bad enough, but cluttering the interface with a useless AI “assistant” feels forceful and hostile.
But worse than that, the app now has a garbage AI “assistant” that’s forced on you. It’s permanently sticking out of the right side of the screen, a distracting bright red button, and it doesn’t go away no matter what tab you open. Not even tucked away anywhere, just a permanent part of the screen now. Replacing human customer support is bad enough, but cluttering the interface with a useless AI “assistant” feels forceful and hostile.
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