Michaels Stores User Reviews

Customer Experience

Positive experience7.5% of reviews
Neutral12.1% of reviews
Negative experience80.3% of reviews

~ Based on 636 written reviews from the US App Store.

What users say

Is Michaels Stores Safe?

Michaels Stores appears safe based on user ratings. AppsHunter Safety Score for Michaels Stores is 96/100.

This assessment is based on 270,893 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 270,893 App Store ratings for Michaels Stores.

Is Michaels Stores Legit?

Michaels Stores appears to be a legitimate app. AppsHunter Legitimacy Score for Michaels Stores is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is TERRIBLE

Micheal’s is great but this app needs a major overhaul. I just missed out on my $5 reward and 20% off in store because it glitched and had me at Red tier instead of Gold. Constantly being kicked out while trying to shop, takes forever to load, and it’s pain to add things or adjust the amount of items in the cart. Sometimes it will even add more?? Lately I’ve been using it just to see if it’s in store and that’s it.
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Cannot Log In

The app refuses to allow me to log in. I can log in on the website just fine. The app is useless.

The app seems glitchy

It takes forever to add something to your cart and then sometimes it just times out. I wish there was a little button where you could add something to your car without having to click on the item.

Keeps logging me out

Usually I have never had to log in to the app. But lately I’ve been noticing that I keep getting logged out… other than that I love app.

Buggy

The app is so horrible, I rarely use it because it lags and crashes. Most of the time the cart fails to load. This is a common problem and there's no excuse for this terrible app.

Worst App

This is one of the worst apps I have ever used. It is so slow, constantly freezes. If you have been scrolling for a while looking at items and click one, you get sent back up to the beginning of the list again and have to find where you previously were to continue shopping. It has added items to my card, once while I was checking out it refreshed and doubled my cart. Just terrible.
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Can’t log In

The app is not working and there’s no way to login. But continue button does nothing.

Can’t log into account

Have tried multiple times to log in and can’t. The log in button doesn’t work. Also, when I enter either my phone number or my email it says that I have multiple accounts (which I do not) and to enter the information for the account that I want to use. I can log in fine on the website, but the app needs to be fixed.
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Can’t log in

After recent app update, can’t login to my account.
Have to login through the web.
😒👎👎👎

slow AF

Constantly crashing and is slow AF. Makes it hard as heck to shop on.

Get it together.

Mal inventario

Su inventario es pésimo ordené en dos tiendas diferentes para recoger y en ambas cuando llegue no me ofrecieron solución solo me dijeron sorry no lo tenemos y las tiendas están a una hora de distancia manejando y aún así no le pueden dar solución

Genuinely unusable

The app lags, crashes when attempting to scroll through one of the promoted pages, has doubled my shopping cart multiple times when attempting to add a promo code at checkout, and takes forever to change the quantities on items as it struggles to update the cart. Just use the browser version.

Log in

This app is useless when you can’t log in you used points and coupons you have earned or benefits even though all your credentials are correct and you used the security codes correctly they send you. Just order online through your normal web browser and don’t waste your time with this app. It’s trash.
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Wish it would work

Sometimes it works sometimes it doesn’t. Today was a “doesn’t “ day. I actually deleted it and will try to reinstall it. Hopefully my rewards will still be there. I tried multiple times plus rebooted my phone to see if I could get beyond the red Michael’s screen without any luck. I sure do miss Joann’s.
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Login issues

Used to be able to use it just fine. Now it just WILL NOT let me log in. Fix it please.

Slow

The app is as slow as molasses! This is on the latest updated app, on a new 2 terabyte iPhone 18 Pro Max.

Slow interface

Abominably slow

Login Issues Persist

The app has had login and crash issues for quite a while now that have yet to be addressed. Frequently logs users out. Doesn’t allow verification. Buffers with no explanation or just doesn’t respond at all. The updates have not been improvements and it needs to be rolled back to when it was somewhat stable.
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app crashing

App keeps crashing under the embroidery and needle point crafts section, every time i scroll down a little it exited out of the app and on web browser the website crashes

Abomination

So laggy/slow, cart adds multiple of the same item when I leave cart and come back, tried to pay 5x in app and each time “sorry could not process your order” then put in a new card and same thing. Then go online to website with same card and no problem. The app is useless. Seriously yall have enough money to pay someone to make a better app
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