Awful
I have been a Michaels shopper for about two decades but this app is awful. It freezes, randomly shuts down, and takes forever for searches to load. It’s unusable most of the time so I use their website or even have to search competitors sites instead. Please fix the app!
Not Worth The Time
This app has potential, but in its current iteration, it’s pretty much useless. The entries show the quantity of items in the store, but the store says: “we have not received that yet, check back in a week or so.” NOT ACCEPTABLE. I don’t have the time or the inclination to keep visiting the store *hoping* the desired items will be there. There needs to be an accuracy between the app, the inventory system and the local store—otherwise this feature results in unnecessary trips to see if the item has arrived.
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Coexist?
Proof that the “coexist” bumper sticker is a lie. If I brought in a painting of Obama and his wife Micheal, this lady would happily frame it with great love and care. The Trump painting wasn’t going to be used at a protest. Give me a break. What complete garbage of customer service. The hypocrisy of these people is disgusting.
I’m done with Micheal’s and I’ve deleted the app. From now on I’ll have to drive 25 minutes to Hobby Lobby or purchase things I would have bought at Michael’s on Amazon. Sadly I have a Michael’s two minutes from my house. Oh well, I work retail and often recommend Michael’s to customers looking for certain items that we don’t carry. Not anymore! Micheal’s who? You’re cooked. Good day!
I’m done with Micheal’s and I’ve deleted the app. From now on I’ll have to drive 25 minutes to Hobby Lobby or purchase things I would have bought at Michael’s on Amazon. Sadly I have a Michael’s two minutes from my house. Oh well, I work retail and often recommend Michael’s to customers looking for certain items that we don’t carry. Not anymore! Micheal’s who? You’re cooked. Good day!
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App is awful
I LOVE Michael’s.. the app, not so much. It’s incredibly buggy, slow and doesn’t work 90% of the time. Please upgrade your app!!!
Falta botones
No tiene el botón para finalizar el registro para realizar pagos a la tarjeta de créditos
Stop
Forcing me to update in the middle of checking out in store and not allowing me to use my coupons and vouchers is diabolical. Don’t do it. Quickest way for me to drop my stuff and leave without purchasing.
She’s not JoAnn, but she’ll do
Not as much stuff as joanns used to have, sadly. What they do have is good but they need more if they’re going to be the main craft chain around the Midwest.
Frustrating glitches
As others have said this app will kick you out randomly when trying to browse for products also, it will show coupon codes that aren’t actually available until the next day.
Immediately crashes.
This app has always sucked, slow and buggy, none of the photos load unless you click on an item. Ever since I updated the app yesterday now it immediately crashes! The website is just as bad. Does Micheals even want us to shop with them?
Awful
So annoying the app ask for a security code every time, is so hard to find the statement, I pay on time and they charged me every month, the cards doesn’t work so I pay with another credit card, Michaels is charging me I don’t knot what because nothing appears in my orders History.
So disappointed
So disappointed
Horrible App!
It is so glitchy and is constantly signing me out. I was just on it a little bit ago trying to place an order. I had to go and do something else and it signed me out. Now nothing I can do will allow it to let me back in. I guess they just lost out on some more sales. I can get the same thing for the same price without having to use a coupon on Amazon.
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Dread using this app.
Hands down the worst app I’ve ever used. Constantly freezes or glitches. Makes trying to look, add or even cancel order incredibly hard by how much it just lags. But it sure does work great in taking your money! Seriously. Fix your app.
Won’t log in-continual error
Using Face ID doesn’t work. Using actual password doesn’t work. No clue how to get into the app now since it keeps timing out and not logging in. :/ guess any rewards I’ve got are forfeit now. Oh well.
Constantly freezes
The app constantly freezes and I have to close out and reopen. Their search function is faulty, and inconsistent. It will show products and then a second later show nothing and crash. Their filtering in the search function does not work at all. When I am scrolling and click on a product to view and then go back it automatically puts me back to the top, which is annoying. My local store has been having inventory issues for some time. I’ve also had to deal with one of their employees checking off that I picked up an in store pickup order when I hadn’t yet. I had to call corporate, email, and call the store multiple times to get it figured out. I asked for a refund and they said I had to go in person. It was a hassle. The online only discounts become frustrating when the inventory is incorrect and the in-store pick up option is slow and unreliable. Overall I think they could use a lot of improvement on their app, their inventory management, and their customer service.
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Just let me log in….
Can’t even log into the app. Your Sign In button doesn’t work! And you make me enter the verification code twice and tell me it’s wrong! If you’re using AI to halfheartedly run security… it IS NOTNSECURE
Always so slow
Whenever I use the app, it is always so slow and freezes and force closes. Super annoying. Also so much ai slop 🤮
Great app… when it loads.
The Michaels app is normally fantastic. I don’t know if it needs an update or if my phone is just being dumb, but I deleted and re-downloaded the app and it still won’t load. It’s just stuck on the opening red title screen. I did all of the basic tech stuff to see if it really was just my device, but it still won’t load. Maybe an update is needed, Michaels. Please look into that.
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App always glitches
We’re on 8 hours now and I can’t check out.
Not working
Not working
Can’t login
Hasn’t let me login for about a week, needs to be fixed!
