Buggy
Has this app been tested before releasing the updates! I'm using iPad, and tried to check something in my account, the screen layout was so screwed that I just couldn't find the contents I was looking for!
Also, when I tried to write a review for an item I purchased at the local Michaels store using my membership a few days ago, it says I could not write a review unless I purchased this item. Does it make sense?
Also, when I tried to write a review for an item I purchased at the local Michaels store using my membership a few days ago, it says I could not write a review unless I purchased this item. Does it make sense?
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App needs help
I love how the affirm pay layer button is located in the worst spot possible, that screen is always popping up on me.
I have taken orders elsewhere when it has ticked me off too much.
For the love of god, fire your app developer and find someone new!!
I have taken orders elsewhere when it has ticked me off too much.
For the love of god, fire your app developer and find someone new!!
Only (partly) useful outside the store
I’ve tried everything and can’t seem to make this app work inside an actual store. I have to take screenshots of coupons or item locations before I go in. And heaven forbid I want to check the price of an item I find while wandering the aisles. And searching for something outside of the store often gives you hundreds of results that aren’t even sold by Michael’s, so no coupon can even be used on them.
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Never works
It won’t load stores, so I can’t even get past the beginning screen. Try to go to their website, and it won’t load. So disappointing
Terribly slow and glitchy
I don’t think I have ever successfully used this app without having to force restart it. I need to give it at least 5 minutes to load my rewards and coupons before approaching the cash register. I love Michael’s, but there have been multiple occasions where I shop online at a different store instead of dealing with this app.
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Why is this app so difficult?
I love shopping at Michael’s…I wish the app wasn’t so difficult. I guess it’s a good thing for me that the app is horrible because it saves me from spending a lot of money…however, it would still be nice to be able to shop the app without it freezing every couple of seconds. It’s genuinely the worst app I have on my phone. For such a large chain, you would think they could create an app that actually works. I wanted to buy a bunch of stuff this morning for an event I’m participating in, but, I guess I’ll be shopping on Amazon instead because the Michael’s app just keeps freezing and it’s impossible to buy anything. What a shame…
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Buggy app
This app is terrible. It’s so slow, buggy, and constantly closes. Trying to place an order is the biggest nightmare in the world
It used to be useful!
Until recently, the app was my go-to for craft supplies! I could buy online to pick up in store, I could research what I wanted to buy ahead of time, and I could access my coupons quickly.
One of the recent updates (possibly when the digital assistant was added) slowed the app down to the point where it’s not worth using. Upon opening, my phone immediately gets hot and stays that way until I *force close* the app. I’m lucky if I can do a search AND open one of the results in the first session- often I have to force quit at least twice before it works.
Finally, the app no longer lets my payments go through (even though the website does). It’s the same payment method both times, but the app cites an error and stalls every time.
PLEASE simplify your app again so I can continue ordering from you!
One of the recent updates (possibly when the digital assistant was added) slowed the app down to the point where it’s not worth using. Upon opening, my phone immediately gets hot and stays that way until I *force close* the app. I’m lucky if I can do a search AND open one of the results in the first session- often I have to force quit at least twice before it works.
Finally, the app no longer lets my payments go through (even though the website does). It’s the same payment method both times, but the app cites an error and stalls every time.
PLEASE simplify your app again so I can continue ordering from you!
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Helpful But Poor Placement for Chat
The “Ask Mike” button is positioned directly where users naturally place their thumb when scrolling with one hand. I accidentally open the chat multiple times every time I use the app. Please allow users to hide, dismiss, or reposition the button, or move it to a less intrusive location. This significantly detracts from the usability of the app.
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glitch
I keep looking around and then suddenly it got glitch won’t stop moving, and it won’t stop won’t let me push the item
Reviewing the app, not the store
The store is great. The app is so, so slow and clunky. It freezes all the time. I can barely search for anything. It is great to have the functionality of seeing what is in stock in stores near me, but it never responds in the app. It takes so long to pull up a search, and the chances of it crashing as you begin to look through the results is so high.
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Cannot handle large orders
Unfortunately the app is not able to handle large orders. Trying to order a bunch of beads and components causes the app to freeze up and crash. If it does work, it’s extremely slow to move between screens. And forget actually reviewing your cart.
App becomes unusable and the only option is to either continue on a browser or clearing out the cart by ordering or removing everything, the app suddenly works again once the cart is empty.
I have left the app to go to other sites to order on multiple occasions.
App becomes unusable and the only option is to either continue on a browser or clearing out the cart by ordering or removing everything, the app suddenly works again once the cart is empty.
I have left the app to go to other sites to order on multiple occasions.
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Not good. MOVE “ASK MIKE”!!
For the love of all things crafty, please move the “Ask Mike” button! I cannot scroll on this app without clicking it. I am right handed and the only way I can maneuver through this app is with my left hand, which is extremely annoying. It also stops responding randomly. It takes me a a while to pick out yarn and I have had to close out and reopen the app three times in one sitting. I updated the app and it just did it again! It’s truly and awful app. Between the Ask Mike button and the Affirm button, I am constantly clicking on these and opening a new window. Please fix this.
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Inventory online doesn’t reflect real inventory
I chose to pick up in store because the app said that a particular store had an inventory of 6 of the item I wanted. My order was cancelled because they were out of the item. Terrible reliability. I only shop there because I have such limited options. NOT happy with Michael’s. Also RESTOCK in the store!!!! Piss poor app and company.
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App kicks me out and reset search
I love to shop at Michaels and love the pick up options just the app is very buggy if you are buying multiple things it freezes or reset the search completely after a while
It a but frustrating when looking for fabric and every two pages it reset to the beginning
It a but frustrating when looking for fabric and every two pages it reset to the beginning
The app is ok
This app is very slow the only app on my phone I have problems with and when I try to search stuff it glitches and freezes and takes minutes too load..
My app freezes up making it terrible to use
The app would be absolutely fantastic however…. It freezes up on me so many times! I’ll be in the store and I’m looking for something or I want to scan it to see how much it is and I have to keep closing it and opening it back up because it freezes terribly! It does it even if I’m not in the store and I’m trying to shop through the app. It does the same thing. This makes it absolutely horrible because it takes so much longer since I have to keep opening and closing the app out. And in all honesty, who wants to have to do that when they’re in the store shopping because it takes double the time than it would normally take for me to shop. In addition, the same thing when not at the store.
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Not happy
Loads of bugs, doesn’t load cart accurately very slow and options are not very good either I shop for shirts.
Slowww
App isn’t really usable. Slow and glitchy.
The App Sucks
What a poor excuse for an app. It constantly freezes. Every time you move something from your cart it freezes. Basically whatever you do it freezes. When you go to your cart it says your cart is empty after you've spent so much time shopping and adding it to your cart. I don't trust it to purchase anything from the app because the app sucks and you'll should be embarrassed that it sucks so bad.
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