Worse than LiveBarn!
Like an expensive version of LiveBarn but with fewer options and less reliability!
Can’t zoom in so only way to find players by number is to watch it in landscape. If watching on landscape, recording controls disappear. Makes getting highlight clips virtually impossible. It does let you “mark” a segment that you’d like to find to record but the above and below issues prevent it.
Can’t advance in increments, only option is a slide bar. When advancing with the slide bar, the video doesn’t advance so you don’t know where you are until you stop.
No panoramic view option. Only way to watch is with camera following action. Needless to say any action ahead or or behind the pack can be out of camera view.
Unfortunately anywhere they use this, they lock out LiveBarn users. I guess if this is the only option to watch your kid play, open your wallet and prepare to be annoyed/disappointed.
Can’t zoom in so only way to find players by number is to watch it in landscape. If watching on landscape, recording controls disappear. Makes getting highlight clips virtually impossible. It does let you “mark” a segment that you’d like to find to record but the above and below issues prevent it.
Can’t advance in increments, only option is a slide bar. When advancing with the slide bar, the video doesn’t advance so you don’t know where you are until you stop.
No panoramic view option. Only way to watch is with camera following action. Needless to say any action ahead or or behind the pack can be out of camera view.
Unfortunately anywhere they use this, they lock out LiveBarn users. I guess if this is the only option to watch your kid play, open your wallet and prepare to be annoyed/disappointed.
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Horrible
Can’t watch the full game it continues to freeze frame and also boot you out of the app in the middle of a game
Save your money and don’t buy hockey tv
Rating 1/4 star
Save your money and don’t buy hockey tv
Rating 1/4 star
Extremely disappointed!
I made the mistake of subscribing for a year, thinking I’d save some cash. I blame myself for not reading the reviews before starting a subscription.
Trying to watch the games I actually wanted to watch was difficult. I thought I was watching what I wanted and later found out it was actually a year old game (and I used ‘today’ as my filter.
The sound, and at times, the video, cut out on me, and then the whole feed froze on me.
I cancelled my subscription and was told that I could not receive a refund-the beat they could offer me was to turn off auto renewal.
Trying to watch the games I actually wanted to watch was difficult. I thought I was watching what I wanted and later found out it was actually a year old game (and I used ‘today’ as my filter.
The sound, and at times, the video, cut out on me, and then the whole feed froze on me.
I cancelled my subscription and was told that I could not receive a refund-the beat they could offer me was to turn off auto renewal.
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Hopelessly incompetent and way overpriced
I signed up to watch a game that had the wrong rink #, wrong teams on the score graphic in the top left and was labeled as two different teams from who was playing. I have a picture of all this but they won’t let me post a pic. It wasn’t even a technical issue it was just inefficiency on their end. Buyer beware and do not sign up they will take no responsibility for their own incompetence. I requested a refund and this was their response:
I understand that you're requesting a refund for a technical issue with a broadcast. We apologize for the technical difficulties you experienced. We are working with the team and the arena to mitigate these difficulties in the future.
“After carefully reviewing your case, I’ve determined that your purchase doesn't meet the conditions for a refund. HockeyTV offers no warranty, neither express nor implied, on the availability, quality, or deliverability of content. In addition to this policy, there has been continued viewing use of the account”
I understand that you're requesting a refund for a technical issue with a broadcast. We apologize for the technical difficulties you experienced. We are working with the team and the arena to mitigate these difficulties in the future.
“After carefully reviewing your case, I’ve determined that your purchase doesn't meet the conditions for a refund. HockeyTV offers no warranty, neither express nor implied, on the availability, quality, or deliverability of content. In addition to this policy, there has been continued viewing use of the account”
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Good app with minor issues
All in all, it’s a good app. Sure, sometimes there are connection issues or audio issues, and while they can be frustrating, it is not very often they occur. Can’t think another app providing live updates on penalties/scores, etc., (if watching from a computer). Sure, there are similar apps like LiveBarn, but HockeyTV is one of the better ones out there - and one of the more expensive ones too, so there is that.
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Just terrible.
I missed half the game I wanted to watch tonight with the video freezing or the app just quitting.
Terrible service, even worse customer service
They do not stand behind their service. They refuse to refund your money whether their service works or not. They acknowledged their was technical difficulties yet refused to return my money. That is stealing from your customers. I am NOT the only one. Many people have problems being able to watch the games they paid for. Do better Hockey TV/Hockey Tech and please refund my $96.27!
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Mauvais service
Nous nous sommes payer cet abonnement afin de voir les matchs de hockey de notre garçon dans la USPHL. très difficile de se connecter image de mauvaise qualité et plusieurs bogues pendant l’écoute,Cameraman qui a de la misère à suivre la rondelle et j’en passe.je ne le recommande pas mais en même temps c’est la seule option pour voir notre garçon. J’espère que ce message sera lu par les dirigeants pour qu’ils améliorent le service.
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App is ok, but HockeyTV as a company and customer support is Brutal
It has taken over 3 months for HockeyTV to repair a camera they own in the Servus Arena in Red Deer Alberta. First they tried to lie and say it wasn’t their equipment to fix/repair. When they finally admitted it wAs their camera, they decide to send out a new camera and are now in no rush to have it installed when their contract reads “only HockeyTV can install/service camera”. So I don’t expect this camera to be operational until after the AAA Hockey season is over. Very disappointing.
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Not Good
Doesn’t support airplay and you need Apple TV 4 generation to watch. Only way to see on the TV is by mirroring, which doesn’t do much to help the already poor video. Not sure if it is a app problem, but audio is terrible, keeps cutting in and out.
Trash app
Pay ALOT of money to not get working videos of games. Waste of money
Hasn’t been updated in 2 years. It was “redesigned” for iOS 13.
Half of the video on demand games don’t even load in this app. Need to use computer to actually watch VOD.
Decent for what I want to watch
Leaving a review now for the app, not the leagues and broadcast quality, for which they cannot control the quality. I’m not watching my relative’s peewee or college matches. I’m watching professional euro hockey. The app does the job. I can watch the service across multiple devices. Up until recently, the tvOS app would time-out to the screensaver mid-match. That has been corrected. The content organization, user interface, leagues, favorites and performance are acceptable. Unlike the Amazon Fire app, the favorites actually exist as do sensible league names, icons and organization. Do I want more content for the price? yes. Would I jump to another service that provided the content I watch? In a heartbeat.
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Please update the app
The live feed no longer prevents the screensaver from activating on my Apple TV running the current tvOS version 16.0. 2 years since the last app update is way too long.
As for the camera work and video quality many complain about here, that is the responsibility of the arenas - not this app.
But it would be nice if you could offer cheaper subscriptions based on what users want to see. I suspect most people are interested in watching one team or one league - not the “50+ leagues” and “hundreds-of-thousands of games” made available with the All-Access Pass.
As for the camera work and video quality many complain about here, that is the responsibility of the arenas - not this app.
But it would be nice if you could offer cheaper subscriptions based on what users want to see. I suspect most people are interested in watching one team or one league - not the “50+ leagues” and “hundreds-of-thousands of games” made available with the All-Access Pass.
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Disappointing for Price
There doesn’t seem to be any training or minimum competency for either the camera person or the announcer. Sometimes there is a radio quality announcer and decent camera work. Most of the time it seems like a random parent pulled out of the stands was asked to announce without notice, prep time, or training, and a child is asked to hold the camera and try to sit still. At a minimum a tripod should be expected for this price so we aren’t getting seasick watching these games and getting numerous shots of the ceiling instead of the play or scoreboard. Don’t expect to be able to read the numbers on the jersey or hear the numbers or names most of the time. Between the lack of camera focus and the jerky motions it makes it extremely difficult to follow. Don’t get me wrong, it is great to be able to catch games when you live thousands of miles away and even watch on demand at a later time, but it truly is disappointing for the price. A simple tripod for the camera would have made this a 3 star review.
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You pay and still get advertisements the whole time.
I was not able to use the app! Every time I tried to login in din not work. So I tried to watch off the website. I had google advertisements on the screen the whole time during the game. I tried to contact them and it’s no help. Save your money go buy a camera instead. Another waste of money.
Monkey
Love hockey good for junior A teams you love
No complaints
Purchased application to watch my sons NA3HL games. So far so good. Broadcast and picture was fine. Not sure about other leagues but no complainants from me.
Terrible!
I paid a ton of money to these people and the feed is junk. It will take 6 hrs to watch 60 min of hockey. Nothing is more frustrating than someone taking your money for a crap product.
The Website is so much better
Add a skip forward/backward 10s button to make viewing the games afterwards possible without having to slide the glitchy bar o end up 4-6 minutes from where you were just to rewatch or find a clip.
