Holdshort Reviews: Is It Legit?

Holdshort
Holdshort
Holdshort Aviation Systems, LLC

Customer Experience

Positive experience15.0% of reviews
Neutral20.0% of reviews
Negative experience65.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Holdshort Safe?

Not enough ratings yet to assess Holdshort.

Is Holdshort Legit?

Holdshort appears to be a legitimate app. AppsHunter Legitimacy Score for Holdshort is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sad

New update is awful. I can’t see my schedule anywhere but the dashboard, I can’t change between instructors or planes, and the day view is just blank

Response from developer

Hello - we patched this issue and it requires an app update. You may need to log out and in for it to take. Let us know! Thanks Can you update us if the issue has been resolved?

New update can’t see aircraft or instructors

This app has worked fine for me until the latest big update. Says there is no aircraft or instructors available for me to look at, but my desktop version shows me everything I have access to. Such a shame since it’s worked for years for me before!

Response from developer

Hello and thanks for your feedback. We caught this bug in our new App that pertains to some of our organizations and patched it. Could you please ensure you download the latest version if you haven't done so already and then you may need to log out and back in. Appreciate your patience. All should work now (please update your assessment if warranted). 9/26: Can you let us know if the issue has resolved? We're awaiting your feedback. Thanks.

Lots of serious flaws in concept

This is a resource scheduling app that does NOT help you find intersections of availability for critical resources.

I use it to schedule aircraft and instructors, but the only way to actually find a viable time window is to use the website to open multiple windows for each resource and manually compare busy times.

The entire concept is backwards. Show me available times, not busy times, then show the intersections of those available times.

The app is entirely web based and uses a very slow backend. Every click or keypress is sent back to the server, so it takes minutes just to enter your reservation.

You inexplicably HAVE to enter a comment for every reservation or it does a round trip to the server (slowly) and then rejects the reservation with a pop-up dialog you have to click the button on. Then you click on the comment field, wait for the server, type your comment (usually “aaa”), wait for the server, then submit again.

And finally, the absence of an iPad version is notable for all the pilots who use their iPad as a kneeboard.
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Buggy app

The app hangs all the time and won’t update. Spinning wheel with no action. Close the app and reopen and still does the same. Is it talking to server and timeout? Or something similar? Have to go to website URL all the time to complete or change appts.

3 things

If the app:
Let you set a repeating schedule
Had iOS calendar integration
Had different layout options for the schedule (to see all planes and instructors)

I’d rate it 5 stars

Response from developer

We will work on this. Thanks for the suggestion. Update: item 3 has landed in the new app update. Integration with native iOS calendar will land next week.

Still an absolutely garbage scheduling software

After having the developer respond saying “not a lot of real feedback, please be more descriptive. I think you’re just having a bad day” heres my review on a good day:

App slow and unresponsive. Booking an instructor as a pilot does not have it show up on the instructor schedule which is a bad design. Use flight circle or flight schedule pro instead.
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Response from developer

Updated response: "App slow or unresponsive" - We are not seeing this in our reports. You'll need to send us a video of your user experience for us to debug. "Booking an instructor as a pilot does not have it show up on the instructor schedule which is a bad design." You indicated that you had an issue where a new student didn't have an account. We have two other solutions for this: 1) you can ask your administrator/owner to enable the "No Pilot Required" option. This will allow bookings without pilots selected. You can add yourself as an instructor as normal. 2) your admin can add a generic student account that can occupy the Pilot field. For instructions on how to do this, contact our support.

Terrible program

I have used flight circle for years at two different locations and it’s awesome and easy to use. Holdshort is the exact opposite. It is just terrible and difficult to use

Response from developer

This sounds like a commercial to me. Do they have an app? (Spoiler: Nope!). Please provide actionable feedback. To add a reservation, simply point and click, and press the green button. I know, it's terrible! To eliminate the two clicks required, our next update will leverage AI to read your mind directly.

The latest update is now working fine

Thanks for the quick update fix. I can now add myself as the pilot.

Response from developer

Hi - Thanks for your feedback. We just released an update that should address these issues. Let us know if it does. If it doesn't, drop us a line. Thanks!

The latest update is not working properly

Using the app now since the latest update, I can no longer make myself the pilot. It’s saying pilot not selected, and it won’t give me the option to make myself the pilot.

Response from developer

Hi - Thanks for your feedback. We just released an update that should address these issues. Let us know if it does. If it doesn't, drop us a line. Thanks!

An absolutely garbage scheduling software

I cannot begin to describe the poor design of this app. From software decisions that make it frustrating at best and unusable at worst, to the clearly idiotic scheduling design, even if this software was free to use, I would tell you to take your business somewhere else. I have the unfortunate luck to work at a flight school who uses this application, and have now no-showed a student due to the way this application is set up, and I am furious. Would you, as an instructor, like to see your full schedule for the day in one place? Well tough luck! Because not only can you not put just an instructor in an airplane, when just an instructor is in an airplane, it doesn’t come up in your instructor schedule. Have an introductory with a new student who doesn’t have an account? Well hope you remember it when it comes up because there is no way to put it on your schedule. Only use an ipad for your flight training? This app is hilariously poorly design on that large screen. Go ahead and download it onto your tablet for a laugh. What to change your reservation with two taps? Even IF it lets you attempt to change it, you get a 1/5 chance that it actually went through and updated on the system. And this is all from an instructors stand point, JUST WAIT for a student trying it for the first time. You think teaching them stalls is difficult, just wait til you have to explain them what a resource is. Bottom line. This app is pathetic and needs a year of work to get running. Quality of life is just the beginning, making the app work in the first place should have been done years ago. And this is all just for this mobile application, you’ll have to experience the horrible desktop version on your own.

Update 11/29/23: Cannot even schedule appointments on this app. Broken and has been broken for the last week at least.
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An absolutely garbage scheduling software

I cannot begin to describe the poor design of this app. From software decisions that make it frustrating at best and unusable at worst, to the clearly idiotic scheduling design, even if this software was free to use, I would tell you to take your business somewhere else.

I have the unfortunate luck to work at a flight school who uses this application, and have now no-showed a student due to the way this application is set up, and I am furious. Would you, as an instructor, like to see your full schedule for the day in one place? Well tough luck! Because not only can you not put just an instructor in an airplane, when just an instructor is in an airplane, it doesn’t come up in your instructor schedule.

Have an introductory with a new student who doesn’t have an account? Well hope you remember it when it comes up because there is no way to put it on your schedule.

Only use an ipad for your flight training? This app is hilariously poorly design on that large screen. Go ahead and download it onto your tablet for a laugh.

What to change your reservation with two taps? Even IF it lets you attempt to change it, you get a 1/5 chance that it actually went through and updated on the system.

And this is all from an instructors stand point, JUST WAIT for a student trying it for the first time. You think teaching them stalls is difficult, just wait til you have to explain them what a resource is.

Bottom line. This app is pathetic and needs a year of work to get running. Quality of life is just the beginning, making the app work in the first place should have been done years ago. And this is all just for this mobile application, you’ll have to experience the horrible desktop version on your own.
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No calendar integration

It’s a scheduling app why isn’t there an option to automatically load events to your phones calender?

Features to Add

For being a calendar-based app, it works very inefficiently. The app itself is a calendar isolated from the calendar app on the iPhone. It would be nice to automatically add Holdshort events to iPhone’s calendar. Also, banner notifications should pop up via the app to alert you of an upcoming event. Holdshort does not mesh well with mobile usage.
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Response from developer

Banner notifications were restored in previous update. We will work on the calendar integration. Thanks for the suggestion.

Recent updates have helped

Thanks for the replay. I now see:

2) long press then swipe will make a booking instead of registering the swipe
- what I mean is that if you do both actions, I would prefer the day to switch. It's always an accidental long-press. Design choice so feel free to ignore.

3) Switching between days moves the time by 1 hour.
- now the app resets to midnight. I'd prefer it stay on the same time on the previous day.

4) please add the day of the week to the main calendar view
- this is still not there. I mean it should show Monday/Tuesday somewhere, or if there is no room, then Mon/Tue or even M/Tu
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Response from developer

Hi - Thanks for you feedback. In the latest version, we've addressed all these issues. However, we'll need more elaboration on #2. A long press should always bring up the reservation screen. A swipe moves to the next day.

Excellent Support!

I use this app daily and just love it! The only thing I would like improved is the instructor settings…you can’t update your instructor schedule from the app, you must use a computer and go online to update. Inconvenient and HS support is aware of the limitation. That being said, their support is outstanding! Every time I find a problem or need a solution they are quick to help and resolve it! Keep up the great works HS support…we do appreciate you and all that you do to make our job more efficient! Cheers!
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Response from developer

Thank you for your kind words. We have released an update that improves compatibility with iPhone models, among other needed updates to keep pace with updated app requirements. We will now focus on increasing the app functionality, including your request. Thanks again!

We need an update released

The app works fine 95% of the time. The other 5% will not let you finalize the selection of an instructor or aircraft. The add or cancel button freezes and you have to keep exiting out of the app to restart. It does this to me constantly on my iPhone.

Response from developer

Hi - Thanks for your feedback. We just released an update that should address these issues. Let us know if it does. If it doesn't, drop us a line. Thanks!

Version 2.0 bugs

On iphone 8, this new update omits text on all sliders and the login screen. You can still use them, and everything else functions fine, but you can’t see what you’re selecting

Response from developer

We have now addressed this issue, thanks for your patience. The new app should work with all iPhone versions through the 13.

Won’t load

Unable to get the app to load

Response from developer

I think this was due to an iOS update which broke our app at the time (and they happen from time to time). This was resolved.

Buggy, but works.

You guys need to fix some of your touch zone and UI alignment. iPhone X is nearly unusable as the header smashes into the top utility bar.

Response from developer

This issue was addressed in our previous version; however we have now updated the app to support all of the latest iPhone versions as well. Let us know if you continue to encounter issues. Thanks!

Won't load

The app is not loading and has some sort of conflict. It immediately shuts down anytime I try to open it.

Response from developer

Hi - thanks for your feedback. The early version of our app had compatibility issues that we have since resolved.