Lots of serious flaws in concept
This is a resource scheduling app that does NOT help you find intersections of availability for critical resources.
I use it to schedule aircraft and instructors, but the only way to actually find a viable time window is to use the website to open multiple windows for each resource and manually compare busy times.
The entire concept is backwards. Show me available times, not busy times, then show the intersections of those available times.
The app is entirely web based and uses a very slow backend. Every click or keypress is sent back to the server, so it takes minutes just to enter your reservation.
You inexplicably HAVE to enter a comment for every reservation or it does a round trip to the server (slowly) and then rejects the reservation with a pop-up dialog you have to click the button on. Then you click on the comment field, wait for the server, type your comment (usually “aaa”), wait for the server, then submit again.
And finally, the absence of an iPad version is notable for all the pilots who use their iPad as a kneeboard.
I use it to schedule aircraft and instructors, but the only way to actually find a viable time window is to use the website to open multiple windows for each resource and manually compare busy times.
The entire concept is backwards. Show me available times, not busy times, then show the intersections of those available times.
The app is entirely web based and uses a very slow backend. Every click or keypress is sent back to the server, so it takes minutes just to enter your reservation.
You inexplicably HAVE to enter a comment for every reservation or it does a round trip to the server (slowly) and then rejects the reservation with a pop-up dialog you have to click the button on. Then you click on the comment field, wait for the server, type your comment (usually “aaa”), wait for the server, then submit again.
And finally, the absence of an iPad version is notable for all the pilots who use their iPad as a kneeboard.
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Buggy app
The app hangs all the time and won’t update. Spinning wheel with no action. Close the app and reopen and still does the same. Is it talking to server and timeout? Or something similar? Have to go to website URL all the time to complete or change appts.
3 things
If the app:
Let you set a repeating schedule
Had iOS calendar integration
Had different layout options for the schedule (to see all planes and instructors)
I’d rate it 5 stars
Let you set a repeating schedule
Had iOS calendar integration
Had different layout options for the schedule (to see all planes and instructors)
I’d rate it 5 stars
Still an absolutely garbage scheduling software
After having the developer respond saying “not a lot of real feedback, please be more descriptive. I think you’re just having a bad day” heres my review on a good day:
App slow and unresponsive. Booking an instructor as a pilot does not have it show up on the instructor schedule which is a bad design. Use flight circle or flight schedule pro instead.
App slow and unresponsive. Booking an instructor as a pilot does not have it show up on the instructor schedule which is a bad design. Use flight circle or flight schedule pro instead.
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Response from developer
Updated response: "App slow or unresponsive" - We are not seeing this in our reports. You'll need to send us a video of your user experience for us to debug. "Booking an instructor as a pilot does not have it show up on the instructor schedule which is a bad design." You indicated that you had an issue where a new student didn't have an account. We have two other solutions for this: 1) you can ask your administrator/owner to enable the "No Pilot Required" option. This will allow bookings without pilots selected. You can add yourself as an instructor as normal. 2) your admin can add a generic student account that can occupy the Pilot field. For instructions on how to do this, contact our support.
Terrible program
I have used flight circle for years at two different locations and it’s awesome and easy to use. Holdshort is the exact opposite. It is just terrible and difficult to use
The latest update is now working fine
Thanks for the quick update fix. I can now add myself as the pilot.
The latest update is not working properly
Using the app now since the latest update, I can no longer make myself the pilot. It’s saying pilot not selected, and it won’t give me the option to make myself the pilot.
Response from developer
Hi - Thanks for your feedback. We just released an update that should address these issues. Let us know if it does. If it doesn't, drop us a line. Thanks!
An absolutely garbage scheduling software
I cannot begin to describe the poor design of this app. From software decisions that make it frustrating at best and unusable at worst, to the clearly idiotic scheduling design, even if this software was free to use, I would tell you to take your business somewhere else. I have the unfortunate luck to work at a flight school who uses this application, and have now no-showed a student due to the way this application is set up, and I am furious. Would you, as an instructor, like to see your full schedule for the day in one place? Well tough luck! Because not only can you not put just an instructor in an airplane, when just an instructor is in an airplane, it doesn’t come up in your instructor schedule. Have an introductory with a new student who doesn’t have an account? Well hope you remember it when it comes up because there is no way to put it on your schedule. Only use an ipad for your flight training? This app is hilariously poorly design on that large screen. Go ahead and download it onto your tablet for a laugh. What to change your reservation with two taps? Even IF it lets you attempt to change it, you get a 1/5 chance that it actually went through and updated on the system. And this is all from an instructors stand point, JUST WAIT for a student trying it for the first time. You think teaching them stalls is difficult, just wait til you have to explain them what a resource is. Bottom line. This app is pathetic and needs a year of work to get running. Quality of life is just the beginning, making the app work in the first place should have been done years ago. And this is all just for this mobile application, you’ll have to experience the horrible desktop version on your own.
Update 11/29/23: Cannot even schedule appointments on this app. Broken and has been broken for the last week at least.
Update 11/29/23: Cannot even schedule appointments on this app. Broken and has been broken for the last week at least.
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An absolutely garbage scheduling software
I cannot begin to describe the poor design of this app. From software decisions that make it frustrating at best and unusable at worst, to the clearly idiotic scheduling design, even if this software was free to use, I would tell you to take your business somewhere else.
I have the unfortunate luck to work at a flight school who uses this application, and have now no-showed a student due to the way this application is set up, and I am furious. Would you, as an instructor, like to see your full schedule for the day in one place? Well tough luck! Because not only can you not put just an instructor in an airplane, when just an instructor is in an airplane, it doesn’t come up in your instructor schedule.
Have an introductory with a new student who doesn’t have an account? Well hope you remember it when it comes up because there is no way to put it on your schedule.
Only use an ipad for your flight training? This app is hilariously poorly design on that large screen. Go ahead and download it onto your tablet for a laugh.
What to change your reservation with two taps? Even IF it lets you attempt to change it, you get a 1/5 chance that it actually went through and updated on the system.
And this is all from an instructors stand point, JUST WAIT for a student trying it for the first time. You think teaching them stalls is difficult, just wait til you have to explain them what a resource is.
Bottom line. This app is pathetic and needs a year of work to get running. Quality of life is just the beginning, making the app work in the first place should have been done years ago. And this is all just for this mobile application, you’ll have to experience the horrible desktop version on your own.
I have the unfortunate luck to work at a flight school who uses this application, and have now no-showed a student due to the way this application is set up, and I am furious. Would you, as an instructor, like to see your full schedule for the day in one place? Well tough luck! Because not only can you not put just an instructor in an airplane, when just an instructor is in an airplane, it doesn’t come up in your instructor schedule.
Have an introductory with a new student who doesn’t have an account? Well hope you remember it when it comes up because there is no way to put it on your schedule.
Only use an ipad for your flight training? This app is hilariously poorly design on that large screen. Go ahead and download it onto your tablet for a laugh.
What to change your reservation with two taps? Even IF it lets you attempt to change it, you get a 1/5 chance that it actually went through and updated on the system.
And this is all from an instructors stand point, JUST WAIT for a student trying it for the first time. You think teaching them stalls is difficult, just wait til you have to explain them what a resource is.
Bottom line. This app is pathetic and needs a year of work to get running. Quality of life is just the beginning, making the app work in the first place should have been done years ago. And this is all just for this mobile application, you’ll have to experience the horrible desktop version on your own.
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No calendar integration
It’s a scheduling app why isn’t there an option to automatically load events to your phones calender?
Features to Add
For being a calendar-based app, it works very inefficiently. The app itself is a calendar isolated from the calendar app on the iPhone. It would be nice to automatically add Holdshort events to iPhone’s calendar. Also, banner notifications should pop up via the app to alert you of an upcoming event. Holdshort does not mesh well with mobile usage.
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Recent updates have helped
Thanks for the replay. I now see:
2) long press then swipe will make a booking instead of registering the swipe
- what I mean is that if you do both actions, I would prefer the day to switch. It's always an accidental long-press. Design choice so feel free to ignore.
3) Switching between days moves the time by 1 hour.
- now the app resets to midnight. I'd prefer it stay on the same time on the previous day.
4) please add the day of the week to the main calendar view
- this is still not there. I mean it should show Monday/Tuesday somewhere, or if there is no room, then Mon/Tue or even M/Tu
2) long press then swipe will make a booking instead of registering the swipe
- what I mean is that if you do both actions, I would prefer the day to switch. It's always an accidental long-press. Design choice so feel free to ignore.
3) Switching between days moves the time by 1 hour.
- now the app resets to midnight. I'd prefer it stay on the same time on the previous day.
4) please add the day of the week to the main calendar view
- this is still not there. I mean it should show Monday/Tuesday somewhere, or if there is no room, then Mon/Tue or even M/Tu
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Excellent Support!
I use this app daily and just love it! The only thing I would like improved is the instructor settings…you can’t update your instructor schedule from the app, you must use a computer and go online to update. Inconvenient and HS support is aware of the limitation. That being said, their support is outstanding! Every time I find a problem or need a solution they are quick to help and resolve it! Keep up the great works HS support…we do appreciate you and all that you do to make our job more efficient! Cheers!
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We need an update released
The app works fine 95% of the time. The other 5% will not let you finalize the selection of an instructor or aircraft. The add or cancel button freezes and you have to keep exiting out of the app to restart. It does this to me constantly on my iPhone.
Response from developer
Hi - Thanks for your feedback. We just released an update that should address these issues. Let us know if it does. If it doesn't, drop us a line. Thanks!
Version 2.0 bugs
On iphone 8, this new update omits text on all sliders and the login screen. You can still use them, and everything else functions fine, but you can’t see what you’re selecting
Won’t load
Unable to get the app to load
Buggy, but works.
You guys need to fix some of your touch zone and UI alignment. iPhone X is nearly unusable as the header smashes into the top utility bar.
Won't load
The app is not loading and has some sort of conflict. It immediately shuts down anytime I try to open it.
