Excellent self guided tour
Great time in Hollywood
Response from developer
Hi Dan, thanks for the 5star review! I’m so glad you and the family had a blast in Hollywood. It’s great to hear you enjoyed the celebrity home stories and the freedom to cruise around without feeling rushed. We appreciate your recommendation and hope you continue to explore more with us.
Super for Self driving
Response from developer
I’m so glad you enjoyed the Hollywood tour! It’s great to hear that the self-driving format worked well for you as a flexible alternative to bus tours. We’d be thrilled to guide you on more exciting adventures in the future. Thanks for the wonderful feedback!
Star homes, Walk of Fame and Rodeo Drives
Response from developer
Thank you for sharing your feedback! We're glad to hear that the experience was enjoyable for your whole family. We understand the disappointment about not seeing celebrities in person, but we hope the sights and narration still made for a memorable visit!
Easy to follow, added great value to our drive
Response from developer
Thank you for the wonderful review! We're thrilled you enjoyed the narration and the Walk of Fame tour. It's great to hear you had a memorable experience with the audio guide. We appreciate your recommendation!
Don’t download
Response from developer
I’m sorry to hear the app crashed as soon as you downloaded the tour. That’s absolutely not the experience I want for my self-guided audio tour. Please contact our support team at support@actiontourguide.com with your booking details so we can look into the issue and help make this right. I’d also be happy to offer you an alternate tour, or discuss the option of a refund if appropriate.
Useless
Response from developer
I'm sorry to hear that! It’s crucial to load before getting to the park (poor/no signal there). I’m more than happy to refund: suport@actiontourguide.com
Ungenügend
Response from developer
Thanks for letting me know! I’m working on getting better photos (photos of gates are pretty boring!) but I’d love to know more about the navigation issue. What didn’t work?
Terrible app, waste of money
Response from developer
We inform you prior reaching the location to look on right/left so that you slow down. Have you tried contacting our support staff, who are happy to assist you? Please email us at support@actionourguide.com if you have any further questions.
No map support- useless
Response from developer
We appreciate your feedback and apologize for any inconvenience you experienced with our app. We value your input and strive to make improvements based on user suggestions. We'd like to inform you that we have recently released an updated version of our app. In this version, you'll find that the map and the stop page with audio now appear on the same page, providing a more user-friendly and safer experience, especially in LA traffic. We hope you'll give our app another try and enjoy the enhanced features
Horrible App
Response from developer
Yes, we are aware of the heavy traffic in Beverly Hills, but we have no control over it. We're powerless to stop it! There are several houses where we can't go by automobile, therefore we recommend parking and taking a look. The address had also been given in the transcript.
Celebrity hedge tour, poorly done
The app is difficult to use, navigation doesn’t work properly, if you want to go to a specific house you still need to use google maps or others to get there. Terrible functionality and usability. Do not recommend both the app and the tour unless you want to drive around looking at hedges and landscaping of the outside of a house you cannot see.
We only did this because it was a rainy day and even then it was a waste of ten bucks and a few hours
Response from developer
We're sorry to hear this tour didn't meet your expectations! Not every property is freely visible to the street, as we specify in the description, the welcome message, and at specific stops. However, many are only partially visible. If you have any questions, we are available 24 hours a day, 7 days a week. Your comment is greatly appreciated!
Great videos
The stories were good. Some stories have videos of the movies they starred in. The videos were the best.
Getting to each location was a two step process. We used Goto button in the app which internally uses Google map. Once you get there using Google map, go back to the tour guide app for the stories.
Response from developer
We're so glad you enjoyed the tour! Thanks for the review!
Hard to use and insufficiently developed
Response from developer
Thanks for your feedback! Yes, some of the houses are hard to see — especially if the celebrity gets a lot of paparazzi attention. Lots of people would still like the opportunity to visit or drive by these homes though! Taking a similar bus or guided tour is $50+ per person — that’s why we wanted to provide an affordable and flexible alternative that still covers all of the same ground. The best way to navigate is to use the Go To buttons on each stop. This will give real-time turn-by-turn directions to the chosen celebrity home.
A fun tour!
Response from developer
We're so glad you enjoyed the tour! Thanks for the review!
Excellent tour, covers homes all over LA
Response from developer
We're so glad you enjoyed the tour! Thanks for the review!
