Hollywood Casino User Reviews

Customer Experience

Positive experience35.5% of reviews
Neutral4.2% of reviews
Negative experience60.3% of reviews

~ Based on 471 written reviews from the US App Store.

What users say

Is Hollywood Casino Safe?

Hollywood Casino - Real Money appears safe based on user ratings. AppsHunter Safety Score for Hollywood Casino is 94/100.

This assessment is based on 19,666 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
3.5% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 19,666 App Store ratings for Hollywood Casino.

Is Hollywood Casino Legit?

Hollywood Casino - Real Money appears to be a legitimate app. AppsHunter Legitimacy Score for Hollywood Casino is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Keep declining my withdrawal!!

I promise this app was good to me at first but I’ve been trying for the last 3 days to withdraw money out of my account and they keep declining it. Their reasoning is because I can’t use the specific card to withdraw but they allowed me to put it on there to deposit to where it’s saved on the app even. Take your chances but be ready to not be able to withdraw at some point. GOOD LUCK!
Update:
OH YEAHHHH, took about 20 minutes out my day to also change my address on file, just for 12 hours later, support tells me to uninstall and reinstall the app and when I logged back in, my old address was on there again. JANKYYYYY
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Waste of time

Save your money. It starts out great. Then it’s just like the rest of the apps. Bleed ya dry. After spending 30k you’re still on the low end of the rewards.

Every Single Bet Is A Loser

I enjoy gambling online and am pretty familiar with what’s available in Michigan. Of all the legit online casinos in Michigan, this one (at least for me) is the biggest ripoff. I just deposited $20, which I gambled away 10 cents at a time. Of the two hundred bets required to spend $20 ten cents at a time, ONLY THREE were winners. Once I received $2, and twice fifty cents. Aside from that, it was a steady, unwavering descent straight to hell. This is not the first time this has happened with these jokers but it is the last, for me at least. The state should shut these criminals down, I mean, it’s outrageous and happens every time I make the mistake of giving them a try.
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Identity verification won’t work

Tried about 12 times to verify my identity. I have a valid drivers license, my face is the same. Contacted support 3 times with no one contacting me. No customer support!

Can’t play

App can’t verify my identity, yet on 4 other sites I’ve had no problem

Worst online gambling site

Do not play slots on this site it is the worst as far as payouts and bonuses go. Absolutely awful it’s a scam they don’t even let you win at the start to keep you coming back it’s just take take take absolutely horrible play at one of the bigger sites at least they throw you a bone to keep coming back
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No way to win

I’m not writing this review because I lost a lot of money in here.. I’m writing to tell you guys I played in a lot a lot online casino,, none like this one.. they didn’t give you chance to be happy for 30 minutes because you lose everything by end of the day!! In here you lost your money so quickly!! Event you didn’t enjoying losing 😂.. MGM And other you lose all your money ( I agree ) but they still give you chance to play not to lose 500$ in hour and a have!! Even you playing with small small amount of money not betting 5.s or 10.s!!
I was paying less than dollars 50 cent! And losing 500 in a hour or so! Maybe some people get lucky in here.. but I’m sure it’s low percentage.. if 1 win good amount of money you will find 50 lose!!
Thank you and have good luck.
But from my experience playing online ( NOT RECOMMENDED)
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Deceptive

Promos listed in app were totally deceptive. I feel cheated.

Not Good or Fair

Totally rigged. Deposit, 2X money, zero out OR deposit and can’t win a dollar. Nothing random. 2 years of testing this pattern! They cannot prove they are using random number generators and their algorithms aren’t rigged. Try finding a single public lawsuit. They pay off everyone to prevent public scrutiny.
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Gameplay

Bonuses aren’t the greatest

No bonus spins

I did not get my bonus spins. Only got 30 and was offered 300 for $5 wager.

Thieves in my opinion

So my husband and I both had accts but we only use his debit card to deposit and try to withdraw to. So after losing $1200 fast and making many deposits. I finally won $800 and decided to withdraw it. They suspended my acct because I use my husbands debit card. They were fine with it every deposit. But first withdraw then suspend acct and kept $800. You need the money more then me so keep it. Beware everyone how they do business.
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App

When you win and then go play again after you cashed out they take your money . Seems like they trying to get back all your winnings. Not good at all

Never win

I’m well over thousands deep and literally haven’t hit anything. I realize this is a casino but choose any other app for the sack of actually having fun and winning.

Deposit

Will not let me deposit any money at all, tried via bank, debit card, and Apple pay

ugh

well that's 500$ on slots im not getting back oof😫

Racist

Do not download

Worst Casino

absolutely no bonus / never win

Terrible Experience – Technical Problems and Poor Support

I downloaded this app less than two weeks ago, and I have already lost nearly $1,500. During multiple gaming sessions, several games froze, displayed error messages, and even kicked me out while I was playing.

I documented these technical issues with screenshots and other evidence, and I reported everything to customer support. Instead of receiving a meaningful investigation, I kept getting generic responses with no real explanation or resolution.

Based on my personal experience, I have lost confidence in the reliability of this app. I believe customers deserve a proper investigation when technical issues are reported, especially when there is documented evidence.

This matter is not over. I have preserved all of my evidence and have already begun pursuing formal complaints and legal options. I hope Hollywood Casino takes these issues seriously and provides customers with the fair treatment they deserve.
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Worst casino ever

Worst casino with the tightest slots online and in person. Parx is way better