Hollywood Casino User Reviews

Customer Experience

Positive experience36.6% of reviews
Neutral4.2% of reviews
Negative experience59.2% of reviews

~ Based on 456 written reviews from the US App Store.

What users say

Is Hollywood Casino Safe?

Hollywood Casino - Real Money appears safe based on user ratings. AppsHunter Safety Score for Hollywood Casino is 94/100.

This assessment is based on 19,654 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
3.5% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 19,654 App Store ratings for Hollywood Casino.

Is Hollywood Casino Legit?

Hollywood Casino - Real Money appears to be a legitimate app. AppsHunter Legitimacy Score for Hollywood Casino is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

ugh

well that's 500$ on slots im not getting back oof😫

Racist

Do not download

Worst Casino

absolutely no bonus / never win

Terrible Experience – Technical Problems and Poor Support

I downloaded this app less than two weeks ago, and I have already lost nearly $1,500. During multiple gaming sessions, several games froze, displayed error messages, and even kicked me out while I was playing.

I documented these technical issues with screenshots and other evidence, and I reported everything to customer support. Instead of receiving a meaningful investigation, I kept getting generic responses with no real explanation or resolution.

Based on my personal experience, I have lost confidence in the reliability of this app. I believe customers deserve a proper investigation when technical issues are reported, especially when there is documented evidence.

This matter is not over. I have preserved all of my evidence and have already begun pursuing formal complaints and legal options. I hope Hollywood Casino takes these issues seriously and provides customers with the fair treatment they deserve.
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Worst casino ever

Worst casino with the tightest slots online and in person. Parx is way better

Scam

Over the past two weeks I have put in $600 into the same slot still no bonus and have not made any money back from it. Do not recommend. Don’t waste your time

Don’t bother

Had this app for months. You can deposit match 1000 and still win nothing. Bonuses dont even make sense

Run to FanDuel or DraftKings - Terrible customer service, worse promos

This entity is a joke. They’re crooks and run shady promos. Their customer service is worthless. Much better, more reputable gaming apps out there

Horrible

Tell me how you can dump hundreds into a slot and it pays nothing back.. haven’t won any money in the past $1200 I put in. What a joke do not recommend

RTP is zero

Out of the amount of online casino apps that are thriving, I run in to this one accidentally. Thought the layout was organized, cool color scheme, & so I deposited 20.

First timers get the free bonus spins and net losses back in 24 hours.

Not only did not a single thing come from that deposited 20 or the measly 6 dollars from 30 bonus spins.. we c.

But today I just logged on and got 26 back for my net losses.
26 spins at a dollar and I swear to you not one hit. Between the customer service representatives from today to yesterday who are assuring you that everything is fair play and that it's just a "luck of the draw" nah dude. No way. Not happening.

If you mean to tell me every single other app that has had a similar sign up bonus had returned your first time deposit PLUS SOME but this one and it's deemed to be fair play?
Save your money y'all. Somebody is lying
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Scam

IF YOU SEE THIS COMMENT IT IS VERY HARD TO WIN

It’s time user

Not impressed at all with this casino I didn’t give me my 300 free spins wager thousands of dollars over the last two days and didn’t win anything not impressed with this at all. Hit the bonuses several times on two dollars spins and didn’t even win. two dollars on a bonus.

Extremely TIGHT gaming

The are a complete rip off, placed $1000 and never won more than $25 on free spins. GROSS!

Game freezes &bad customer service

I was playing Huff and puff. I was in the middle of a bonus one money and then I was sending me into another bonus then the game freezes. They tell me I have to wait two weeks for it to stop then they said oh you have to wait another 30 days for it to unfreeze now we are 30 days later and the game is still frozen and the customer service guy doesn’t wanna hear what I have to say so he says just look out for an email
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Dont play this casino

This casino has negative reviews everywhere someone just wrote they don’t let you play to win even when you first start you don’t win anything and they continue to take your money!! play Mohan’s PA if you’re in Pennsylvania wonderful casino stay away from this one!!!!!!!!!

worst casino

worst worst customer service

Greedy

10$ withdraw min is absolutely ridiculous FanDuel can do any am 👎👎👎👎👎👎👎👎👎👎👎

worst casino ever

never win

It is what it is

Appreciate the new player’s insurance where money lost was given back as playable credits, thank you! My experience has been these are the tightest slot machine games I’ve ever played. Plan on losing… I will not be back.

If I could rate zero stars I would honestly they are terrible

☺️They are a casino who doesn’t care about customer service or customers having a good time trash go to a better casino