Home-In took the stress out of buying my first home
I expected that the process of buying my first home was going to be complicated and overwhelming but Home-In made it clear and actually enjoyable.
The platform guided me through every step, making it obvious what I needed to do next and informed me along the way.
The user experience was excellence and whenever I had questions or needed help navigating more complex conveyancing matters, the support teams were responsive and easy to deal with.
Would recommend Home-In to anyone buying a property.
The platform guided me through every step, making it obvious what I needed to do next and informed me along the way.
The user experience was excellence and whenever I had questions or needed help navigating more complex conveyancing matters, the support teams were responsive and easy to deal with.
Would recommend Home-In to anyone buying a property.
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Conveyancing services
Worst company I have used for conveyancing, they didn’t honour my offer for CBA,
In addition I requested all my documents for my settlement to be sent to my email and they stated it can only live in the app. There’s is a lot of more competent conveyancers for the value they charge.
In addition I requested all my documents for my settlement to be sent to my email and they stated it can only live in the app. There’s is a lot of more competent conveyancers for the value they charge.
Mostly good
Mostly easy to access and use. My only really complaint is the multiple chats got a bit confusing, and when uploading documents it was hard to work out if they had been reviewed or not a simple tick icon or separating incomplete documents from completed and submitted might make it easier for both parties to review.
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Great
User friendly
The Most Unprofessional Conveyancing Service You Can Get
I had a very poor experience with Home-in.
From the beginning, communication was almost non-existent. I never received an initial welcome letter or any clear outline of the process or key timelines. Important dates were never communicated, which made the entire process stressful and uncertain.
After uploading a signed contract, I didn’t hear anything for over a week. I had to call and follow up myself, only to find out they had somehow missed my contract entirely. This set the tone for the rest of the experience — every task required multiple follow-ups just to get any action.
There was no proactive communication, no meaningful advice, and no sense of urgency from the conveyancer. It felt like I was managing the entire process myself.
To make matters worse, they accidentally sent our personal information to an unrelated conveyancer, which is a serious breach of trust and completely unacceptable.
Overall, the service lacked professionalism, communication, and basic competence. I would not recommend Home-in to anyone looking for a reliable or stress-free conveyancing experience.
From the beginning, communication was almost non-existent. I never received an initial welcome letter or any clear outline of the process or key timelines. Important dates were never communicated, which made the entire process stressful and uncertain.
After uploading a signed contract, I didn’t hear anything for over a week. I had to call and follow up myself, only to find out they had somehow missed my contract entirely. This set the tone for the rest of the experience — every task required multiple follow-ups just to get any action.
There was no proactive communication, no meaningful advice, and no sense of urgency from the conveyancer. It felt like I was managing the entire process myself.
To make matters worse, they accidentally sent our personal information to an unrelated conveyancer, which is a serious breach of trust and completely unacceptable.
Overall, the service lacked professionalism, communication, and basic competence. I would not recommend Home-in to anyone looking for a reliable or stress-free conveyancing experience.
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Irresponsible staff and long process flow making the conversation complex and inefficient
Same as title
DONT USE THEIR SERVICE
I got offer from cba $699 for contract review. Please stay away from this app nobody will respond you. My settlement is due soon and from last 3 days I am waiting for someone to get back to me. I have tired to ring everywhere and nobody has responded me, I have texted 10 times in help section nobody responds. It says my team as SLK lawyers trust me stay away, it has given me so much stress nobody gets back to you.
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Impersonal
The process feels so impersonal, not the experience and peace of mind you’d want when purchasing something as important as property. I found it hard to get through to the lawyer alongside a busy job myself. They often didn’t answer my calls or respond to messages in time before they leave for the day.
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Epitome of Home Buying Journey
Context: New/First Home Buyer, no clue on laws and 100’s of procedures
Review:
Home-in simplifies the buying journey in form a story telling step by step guide.
Instant message/call support for all your questions.
Legal questions, inspections, recommendations, checks, all in one place.
Take the back seat and let Home-in bring you home :)
Review:
Home-in simplifies the buying journey in form a story telling step by step guide.
Instant message/call support for all your questions.
Legal questions, inspections, recommendations, checks, all in one place.
Take the back seat and let Home-in bring you home :)
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Outrageous to say the least
No way to get in touch with the conveyancer, don’t fall for the discounts they offer.
Very poor service. Very regret to use them
Very disappointed for the service I received from them. unhelpful, procrastination, need I push to do everything, and I need to finish every single thing by myself. Didn't provide any suggestion . I am sure you will regret if you use them.
Do not use
Not worth the hassle. Unresponsive, convoluted. Use a regular conveyancer and avoid the hassle.
Great for first home buyers and seasoned investors
The checklist helps take the guess work out of next steps and ensures you don’t miss anything critical.
Great app and support
At the first was very confusing when contract was uploaded, what next, what to do. But our lender help with using then we knew we can easily contact via messages if any questions. ALL team was helpful and supportive. Definitely was HUGE help for someone like us first home owners. Thank you to all of you to be for us.
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A great experience
Really impressed with how streamlined the whole Home-In process was. The team were very responsive and efficient in dealing with my queries along the way. Links well with CBA home loan. Strongly recommended.
Easy to use, great service
This was smooth process, very informative. Great to use from the time the contract starts to finish.
Nice work commbank well done
Nice work commbank well done
Thank you
I want to thank you and all of your team to help us.
It was a good choice and decision for us to working with you and we're so happy with the progress.
As I'm a Software Developer, I found your application very helpful and user friendly specially for me that I'm not very familiar with some rules.
It was a good choice and decision for us to working with you and we're so happy with the progress.
As I'm a Software Developer, I found your application very helpful and user friendly specially for me that I'm not very familiar with some rules.
Fantastic
Absolutely incredible app! I’m not sure I could’ve bought my property without in-home holding my hand through the process. Thank you!
Thank you
I have found Home-in extremely helpful.
Everyone has been very prompt to help and to respond. I’m very grateful.
Thank you
Everyone has been very prompt to help and to respond. I’m very grateful.
Thank you
Great App
Easy to use and very helpful, especially for first home buyers.