Home-In took the stress out of buying my first home
I expected that the process of buying my first home was going to be complicated and overwhelming but Home-In made it clear and actually enjoyable.
The platform guided me through every step, making it obvious what I needed to do next and informed me along the way.
The user experience was excellence and whenever I had questions or needed help navigating more complex conveyancing matters, the support teams were responsive and easy to deal with.
Would recommend Home-In to anyone buying a property.
The platform guided me through every step, making it obvious what I needed to do next and informed me along the way.
The user experience was excellence and whenever I had questions or needed help navigating more complex conveyancing matters, the support teams were responsive and easy to deal with.
Would recommend Home-In to anyone buying a property.
Show more
Mostly good
Mostly easy to access and use. My only really complaint is the multiple chats got a bit confusing, and when uploading documents it was hard to work out if they had been reviewed or not a simple tick icon or separating incomplete documents from completed and submitted might make it easier for both parties to review.
Show more
The Most Unprofessional Conveyancing Service You Can Get
I had a very poor experience with Home-in.
From the beginning, communication was almost non-existent. I never received an initial welcome letter or any clear outline of the process or key timelines. Important dates were never communicated, which made the entire process stressful and uncertain.
After uploading a signed contract, I didn’t hear anything for over a week. I had to call and follow up myself, only to find out they had somehow missed my contract entirely. This set the tone for the rest of the experience — every task required multiple follow-ups just to get any action.
There was no proactive communication, no meaningful advice, and no sense of urgency from the conveyancer. It felt like I was managing the entire process myself.
To make matters worse, they accidentally sent our personal information to an unrelated conveyancer, which is a serious breach of trust and completely unacceptable.
Overall, the service lacked professionalism, communication, and basic competence. I would not recommend Home-in to anyone looking for a reliable or stress-free conveyancing experience.
From the beginning, communication was almost non-existent. I never received an initial welcome letter or any clear outline of the process or key timelines. Important dates were never communicated, which made the entire process stressful and uncertain.
After uploading a signed contract, I didn’t hear anything for over a week. I had to call and follow up myself, only to find out they had somehow missed my contract entirely. This set the tone for the rest of the experience — every task required multiple follow-ups just to get any action.
There was no proactive communication, no meaningful advice, and no sense of urgency from the conveyancer. It felt like I was managing the entire process myself.
To make matters worse, they accidentally sent our personal information to an unrelated conveyancer, which is a serious breach of trust and completely unacceptable.
Overall, the service lacked professionalism, communication, and basic competence. I would not recommend Home-in to anyone looking for a reliable or stress-free conveyancing experience.
Show more
DONT USE THEIR SERVICE
I got offer from cba $699 for contract review. Please stay away from this app nobody will respond you. My settlement is due soon and from last 3 days I am waiting for someone to get back to me. I have tired to ring everywhere and nobody has responded me, I have texted 10 times in help section nobody responds. It says my team as SLK lawyers trust me stay away, it has given me so much stress nobody gets back to you.
Show more
Great app and support
At the first was very confusing when contract was uploaded, what next, what to do. But our lender help with using then we knew we can easily contact via messages if any questions. ALL team was helpful and supportive. Definitely was HUGE help for someone like us first home owners. Thank you to all of you to be for us.
Show more
Response from developer
Hi. Thanks for taking the time to review the app, and we’re glad to hear that you ended up enjoying your first home purchase with Home-in. We apologise for the initial issues you ran into, if you wanted to provide more information, please get in touch with our support team at support@home-in.com.au! Thanks, Team Home-in 🏠
