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Truyu: Identity Fraud Alerts

Truyu: Identity Fraud Alerts

Identity protection

241 ratings
17 reviews
🔧 Utilities

Details

  • Released
  • Updated
  • May 4, 2024
  • July 22, 2026

Features

Developer

CBA New Digital Businesses Pty Ltd
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Truyu: Identity Fraud Alerts screenshot #1 for iPhone
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Truyu: Identity Fraud Alerts screenshot #5 for iPhone
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About

This app offers digital identity protection, scanning for potential misuse of your personal information online. It provides real-time alerts for identity checks, credit activity, and data breaches, helping you safeguard your digital presence. A free scan is available, with subscription options for ongoing protection.

✓Identity Checks
✓Credit Activity Monitoring
✓Email Leak Alerts
✓Card Leak Alerts
✓Password Leak Checks
✓Scam Checker
✓Real-time Alerts
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What's New in Truyu

2.1.24

July 22, 2026

Bug fixes and UI improvements

User reviews

Most RecentHighest RatedLowest Rated

Issue but good customer service

The verification step was in a doom loop. Truyu reached out and apologized and rectified the issue. I was frustrated at the time but the true test is not whether they have an issue but how they responded to it
CMIhdjdjdjCMIhdjdjdj

Response from developer

Thank you for reaching out and sharing your feedback. We understand how frustrating the process would have been and apologise for the poor experience. We have since identified and resolved the issue in the latest version of our app. Once you update the app, you should be able to complete the verification process. Please do contact us via the 'Contact' form on our website if you need any assistance to complete setting up your account.

Giving a challenge

Fantastic Frieda Freedom
5star Esteves5star Esteves

Response from developer

Thank you for your feedback and time to rate us. If there’s anything we can do better, please reach out via the contact form on our website. We appreciate your feedback.

They charge you 4.99 for a broken service

This is typical that Commonwealth Banks DNA, is all over this dumpster fire of an app.

90% of the service can be found on the website ‘haveibeenpwned’ for free, without paying CBA. the ‘paid’ features don’t actually work and it won’t be able to find your credit reports.

Good luck even getting a Confirmation email to even register an account, it took them 48 hours to send a link to my email.
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Report to ACCCReport to ACCC

Response from developer

Hi there, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the frustration this has caused. This isn’t the experience we want for our customers. Please reach out via the contact form on our website so we can look into the issue and provide further support.

I hope

I hope this works.worried about Is theft
HirlsnsirkrbemvHirlsnsirkrbemv

Response from developer

Hey there, thanks for giving Truyu a go. We’ll keep an eye out for any identity checks or credit activities and alert you straight away, so you can act fast if something looks off. If any thoughts or ideas pop up, share them with us anytime through the contact form found in the Contact menu on our website 😄

Not able to identify using either passport or Qld Drivers Licence

Either it doesn’t work or more explicit instructions needed
RedBeard_57RedBeard_57

Response from developer

Hey there, thanks for sharing your feedback. Could you please use the contact form on our website to reach us? This will enable us to investigate the issue and resolve it for you as quickly as possible. We appreciate your support.

See 12 more reviews

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FAQ

What is Truyu?

Truyu is Australia's first digital identity protection tool. It alerts you when your identity is being used or misused online, helping you protect your personal information from fraud.

Does Truyu have ads?

Truyu does not contain advertisements. The app focuses on providing a secure and uninterrupted experience for identity protection services.

What devices does Truyu support?

Truyu is available on iPhone and iPod devices. The app is designed to be accessible on Apple's mobile platforms.

How much does Truyu cost?

Truyu offers a free identity protection scan and tools. After a 3-month free trial, ongoing protection is available for $4.99 per month.

What kind of alerts does Truyu provide?

Truyu provides real-time alerts for identity checks, credit activity, email leaks, and card leaks. These alerts notify you immediately of potential misuse of your information.

How often is Truyu updated?

Truyu was last updated on June 5, 2026, with version 2.1.22. The app is continually expanding its identity protection services as it is currently in pilot.

What is the age rating for Truyu?

Truyu has an age rating of 17+. This indicates that the content and features are considered appropriate for users aged 17 and above.

Is Truyu's Identity Check Alert comprehensive?

The Identity Check Alert service is not comprehensive and is limited to over 60% of merchants in the market. You will not receive an alert if your identity information is used at a merchant not part of this service.