Stopped Working after a year
App was missing from apple store for months. Finally it showed up, completely frozen. App support website page does not work. Their support is a joke.
Worst system ever
There is no technical support available. Every night at 10 PM all of my room lights turn on till next morning. There is no way I can Reset it, no option of resetting , no help desk available. I keep sending emails to them. Never got a reply.
Most frustrating app ever
Most frustrating app ever
Doesn’t work
Stopped working and nothing I do gets the app to work. I have no home automation. What a joke!!
Terrible
After a year it stopped working, screen frozen. I restarted iphone, removed and downloaded app again, but nothing worked. Customer service did not help when contacted either. Now I cannot adjust AC or heating in my house since it all is tied into this app. Never use it. Garbage
Terrible Support
App stopped working, I contacted them to ask when the fix may be coming, the response is that it’s apples problem to fix. Meanwhile it’s been almost 2 months and nothing, any other app I’ve contacted usually say that they are working on the issue and it is resolved shortly afterwards. 👎 this app is junk if your stuck with there products I’m sorry about your luck, starting to consider new options.
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garbage
The whole home otto system both software is just garbage!
Constantly failing, avoid at all cost
We only have Home Otto because our builder uses it. We have had nothing but problems, we constantly have to restart the whole system, the app doesn’t sync to the thermostat. The whole system is awful.
