Home User Reviews

Customer Experience

Positive experience12.6% of reviews
Neutral6.2% of reviews
Negative experience81.2% of reviews

~ Based on 2,130 written reviews from the US App Store.

What users say

Is Home Safe?

Home does not appear safe based on available data. AppsHunter Safety Score for Home is 44/100.

This assessment is based on 5,956 user ratings, with an App Store average of 2.2/5.

Safety Analysis

26.6% of ratings point to a safe experience
5.9% of ratings suggest some concerns
67.4% of ratings point to a risky experience

~ Based on 5,956 App Store ratings for Home.

Is Home Legit?

Home appears to be a legitimate app. AppsHunter Legitimacy Score for Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst tech ever

It’s seems like no one has ever put any consideration into actually having the tech work. Takes forever to load. Constantly malfunctions. Doesn’t connect to the hardware. The list goes on.

No update or way to troubleshoot problems

Can not connect my pod and there’s no way to troubleshoot shoot it from here.

FIX IT RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FIX IT RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I’VE HAD IT WITH THESE SMART ACCESSORIES DISCONNECTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! U FIX THEM RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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If only…

This app would be alot better if it allowed you to use all smart home brands. I don’t want to pay 100 dollars for a single Hue light bulb.

Mkerda

Es una basura me arruinó el teléfono ya no se apaga mi celular

🏆 感谢 Apple Home 不嫌弃老设备!

我的第一代 Aqara Hub(ZHWG11LM)网关已经被小米和Aqara 嫌弃了,连他们自己的 App 都不愿意再支持自己的产品,在你这里Apple Home 居然还可以正常使用。

现在我甚至可以直接对 Siri 说:「Siri,关网关的灯」,它真的就把网关自己的彩色灯关掉了。😄

别人家的逻辑是:设备老了 → 不支持 → 换新的。

Apple Home 却是:哦?第一代?还能用?那就继续用呗。😎

希望 Apple Home继续保持,哪天能看到更新的、更方便的功能展现,不要轻易放弃那些还能正常工作的老设备!

——一个正在使用“老古董”的用户 🤭🤭

Limited and Weak

It routinely loses connectivity with our “smart” accessories making this app pretty useless due to its lack of dependability.

So bad

I’m forced to download to access devices. So shet. So bad hate it so much!!!!!!!!!!!!! So poo

Note- use to be good but keep changing stuff. The more they change the less things work 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Best home app on the market.

Best home app on the market. I love how reliable and everything works together.

Pire appli

Compliqué quand que ca devrait pas

i never write reviews

so you know this is bad

this is barely functional. when it does function it’s like fine i guess nothing special, but holy mother of god when it stops working so does my entire gd house. i just changed internet services and it has been a nightmare. im going insane. i just reinstalled every lightbulb in my home and it’s only sometimes recognizing any of them. i mean it was having trouble getting them to turn off before but it was at least RECOGNIZING them on the old wifi. seriously what on earth is happening, i factory reset every. single. bulb. what more do you want from me?
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READ NOW

So idk I just don’t like the app color

Forced garbage app

Constantly wants you to “upgrade” to the + version

Apple failed on this one

This app is buggy and always has been. It often says there is a “network issue” with devices that work fine. Updates to individually speakers take forever and often don’t resolve issues. It’s very annoying and I am always hoping there will be a major update that improves the UX and actual functionality of the hardware… but it never comes.
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Teehee

👨🏻
👕
👖

Garbage app

I cannot get Home to start up any Philips Hue color program accurately. It just assigns random colors to a few random lights. Very disappointed.

Stuck for 8 years

Stuck on “Loading Accessories and Scenes” still 8 year later after this problem became rampant across iPhone users. Ridiculously difficult app to work with since it, well, won’t work with you. At all. I’m not resetting and erasing my entire life off of this phone just to get one stupid app to mayybeee start working again, especially when it never really did. Apparently that’s what it takes. Do not recommend it.
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Sits and spins indefinitely

I’ve never used this app until I had to update it for a third party app that uses it somehow. I’ve tried several times to update it, trying several different things like deleting it then redownloading it, but it just spins and spins saying it’s “updating home” and that it will take a “few minutes” to update. I let it spin for over an hour, and then gave up. Can’t believe it’s an Apple app!
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Used to be ok

Stopped working with Hive UK smart devices after iOS 26.6.

Can’t use

The app won’t open. Thermostat app says I need to update this one, yet it won’t open up.