Home User Reviews

Customer Experience

Positive experience12.6% of reviews
Neutral6.3% of reviews
Negative experience81.1% of reviews

~ Based on 2,110 written reviews from the US App Store.

What users say

Is Home Safe?

Home does not appear safe based on available data. AppsHunter Safety Score for Home is 44/100.

This assessment is based on 5,956 user ratings, with an App Store average of 2.2/5.

Safety Analysis

26.6% of ratings point to a safe experience
5.9% of ratings suggest some concerns
67.4% of ratings point to a risky experience

~ Based on 5,956 App Store ratings for Home.

Is Home Legit?

Home appears to be a legitimate app. AppsHunter Legitimacy Score for Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

๐Ÿ‘๐Ÿง”๐Ÿฟ

๐Ÿ‘ง๐Ÿฟ๐Ÿ”ธ

I have to return Apple TV 4K

Just doesnโ€™t work, no matter what

Great

Solid home app

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H

Horrible durability

I was spying on my buddy painting his rifle in the garage and a pranked him by making monster noises, then he shot the camera! Donโ€™t prank with this cam! Cannot handle 2k 433 version .iud shotgun bullets!

Not really okay

its not bad but i just wanted to turn the AC into cooling, but after i do that, it keeps on turning back to heating, and judging by all the other reviews, i will not recommend it, unless you like getting raigebaited:(

DONโ€™T USE

Do not buy the Home Pod!! It has to connect to this and mine has suddenly started randomly playing music and it wonโ€™t stop. Thereโ€™s no way to turn this stupid thing off!!

Does NOT update

Software tries to force me to switch to two factor authentication, which is NOT an option regarding MY security. I do not care about Apple security. When I decline, update quits.
Bottom line - DOES NOT WORK AT ALL.
waiting for Apple to make
It work.

Dropped home pod

Constantly my home pod get disconnected from the home app. Which then takes away my cameras and doorbell. The app keeps telling me the apple account is incorrect when itโ€™s the same account logged into my phone, computer, watch and iPad. This app seems buggy and not reliable.

Buggy

Doesnโ€™t sync with other apps and very buggy. Get your stuff together, Apple

This thing sucks

The app works maybe 15% of the time. Nothing ever connects. I could go on forever please donโ€™t use this app

I gave up on it

I found the app was cumbersome and didnt link up with all my smart home devices very consistently. I just use the apps now that come with the devices. Much more reliable and more streamlined in their use. Come on apple. Do better.

Broken

Apple updated the app so that when you have smart light bulbs connected to both Alexa and Apple now you get non stop security notifications that your light bulbs have joined another family called Alexa. Had to turn all my notifications off. Horrible QA here.

Garbage

Absolute trash of an app. Your devices donโ€™t communicate well at all, with one another. Overpriced. Underwhelming performance and OVERwhelming troubleshooting process.

Minimal support in the admin threads. Minimal info on setup and what to do if you get a red ring on a HomePod. Apple TV, useless with home app.
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Not responsive

I regularly struggle because the hub regularly says devices arenโ€™t responding.

Apple home report

There could never be a smart home act better than this. You help me with my everyday life super fast automation. I can turn on any lights any air conditioning the shower or maybe even the fridge

Wait, can it control the toilet? Just kidding?

But really though I am so thankful that Apple created this app to help people with their everyday life
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HomePod Audio Just drops

HomePod Audio Just randomly goes silent, I can see the audio progress going, HomePods on full blast but canโ€™t hear nothing. This is an awful experience

Difficult to add accessories

I continually have issues adding accessories directly to Home. Even when they say compatible with home. I recently purchased a 4 pack of WiFi plugs. Added the first one with no issues but it wonโ€™t add the rest. Rebooted phone and still wonโ€™t work. It shouldnโ€™t be this hard.

What can you even do with this app

Itโ€™s like a basic template, canโ€™t do anything .

Itโ€™s Very glitchy

Being an Apple person and having all Apple products I feel trapped using this Home app. I regularly canโ€™t access my products. At the moment it says all my Philips Hue products are not available. But I can access them all perfectly well via the Hue App.