Terrible Ap
Start date for 12 month subscription only started in 4 months time with no warning
Best keep your money.
Had no end of problems and currently still unable to read the publication due to an error script! Customer Service somewhat lacking. The interface from what I can see is poor. Asked for a refund but nothing happened as yet. Just the same standard stock email sent to me, didn’t offer any constructive advice on how to resolve the login issues.
Show more
Homebuilding and renovating
I love the content in this magazine but wish website links were actually linked to the associated websites.
Can’t view the majority of my purchases
I have been subscribing via the app and despite phoning and emailing both Apple and the magazine several times, they have never dealt with it. Effectively they have stolen my money and there is nothing I can do about it. Beware.
Awful, user unfriendly, antiquated...
This app is terrible..
Search for features would be good
The app loaded fine after some initial confusion, I would have liked to see the ability to search articles like for example on the Which app. Would have given 5 stars for fully interactive publication.
No content, no support
As others have reported, I paid £25 for a year’s subscription. I have received no acknowledgement of that payment and no information as to how to log into the app to access any content. Very shabby service, and totally unacceptable from what I used to regard as a quality publication.
Appalling service
Purchased a years subscription- app doesn’t work - no support forthcoming (multiple requests sent) = waste of money. Wish I hadn’t bothered
Took My Money
I signed up for the annual Subscription and received an error saying cannot update library. Rubbish.
Content OK Customer Service Appalling
Think twice before you give these people your money. I have bought several items from them. Some simply do not load (on a new iPad) The advice you will receive is to “re-install your purchases.” It did not work and despite requests I heard nothing further. I also bought a year’s subscription and did not get access to that year’s magazines. When I queried it I was told to - guess what? “reinstall my purchases.” Again this did not fix the problem. Customer Service apparently is ONLY for the printed version. If you want to read it on your iPad you will have no customer service. They have my money and they don’t appear to be even slightly concerned that I don’t have their magazine.
Show more
A WEALTH OF UP-TO-DATE KNOWLEDGE
We're planning on a home extension in the Spring of next year (2015), and I've come back time and again for inspirational ideas. Never disappointed!
Rubbish
Do not know if the magazine is any good because the AP does not work.
Its rubbish.
Its rubbish.
Library error
Can't download data
Doesn't work on IOS 8
Wasted subscription - please get it sorted
Doesn't work IOS 8 or above
This app no longer works, not happy that I am no receiving my subscription.
Can't access my purchased Issue
Purchased Nov 14, following an update to iOS 8, I can't access the issue.....
Useless! I have been robbed
All previous downloads have gone and cannot download the latest even though my subscription has been taken. Given the number of users reporting the same problem, it is disgraceful that Centaur Media have not even acknowledged this. I was 50/50 on whether to continue anyway as content is poor but this has made my mind up. Subscription cancelled.
Show more
Terrible
Paid for a subscription and can't download it. Total nightmare. Avoid!!
Needs updating
Cannot download after new Apple IS.08 operating system
Bought issue. Can't download it
Can I have my money back please.
