HomeID (Kitchen+) User Reviews

Name: HomeID (Kitchen+)
Rating: 4.79265 (2262 reviews)

HomeID (Kitchen+)

Versuni Netherlands B.V

🌟 Lifestyle

🍔 Food & Drink

What users say

Summarized from real user reviews of HomeID (Kitchen+). Based on 2.3K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

🚀Easy to use
👍Intuitive interface
🍴Variety of recipes
🍽️Helpful for healthy cooking
💡Useful remote control features

Negative things

🐛Connectivity issues
🔌Unreliable app performance
📵Lack of offline functionality
🤖Poor accessibility for visually impaired
💳Concerns about data privacy

Top reviews

Most Recent Highest Rated Lowest Rated

Series & Model Number doesn’t match

I bought an Airfryer from Malaysia during a tour. My purchased model was 5000 series 9255/90. App isn’t available in my region so I used VPN to download. When I tried to connect it shows a device named 5000 series 928x available. At end of the setup it shows invalid model number. Later I saw there is 3000 series 925x model number available but it doesn’t show any connect option. Honest this is frustrating I can’t use smart features on this Airfryer.

REDFi$H

a month ago

Terrible UI and slow app

If you’re going to sell a premium smart device then the app experience should mirror the performance. While I love my Philips Airflyers the new app is a total let down. The UI is slow, bloated, and counter intuitive.

greatappsgreatlife

2 months ago

Latest update

Thanks for nothing, because the latest update requires iOS 17.0, I have now lost the use of the app.

Wasted and useless

2 months ago

Response from developer

We’re really sorry for the inconvenience. We understand how disappointing it is to lose access to the app after an update. The latest version requires iOS 17.0 to support new features and improvements. If you’d like, please reach out to us at PhilipsHomeID.Support@versuni.com, and we’ll do our best to assist you further. - HomeID Team

Slowwwww

The app is so slow to use. I have fast internet, hence I don’t believe the fault is to do with that. 😕

Fb Sue

2 months ago

Don't buy philips wifi airfryer

I've been trying to connect my newly bought Series 5000 XXL HD9285/91 Airfryer, and I just can't connect it.

I can find the exact model in the app, and I only have the option to choose the HD928X. When I try to connect, it keeps saying every time, "Unable to join Philips setup Wi-Fi." for a feature that they heavily advertise and are proud of, this sucks. I'm returning it if it doesn't get fixed within two days.

Do not buy Philips Wi-Fi air fryers.

TonyManOfTheGym

4 months ago

Search

If you type the name of the dish you want to cook it gives you the wrong answers every time

Chibafo

4 months ago

Response from developer

I'm saddened to hear that the search function isn’t providing you with the correct results. Please be advised that recipes vary depending on the country and recipes shared by other users. Please share a screenshot of the dish name(s) you tried searching for, along with a screenshot of the actual recipe and the results that appeared, by emailing them to PhilipsHomeID.Support@versuni.com Thank you, HomeID team

Bug de l’application

Super application qui permet de retrouver et personnaliser des recettes partagées. Dommage que depuis quelques jours il est impossible de créer et partager de nouvelles recettes : une fois les ingrédients ajoutés et enregistrés, la fenêtre pour décrire les étapes ne s’ouvre pas. On ne peut donc partager que les ingrédients d’une recette sans explication ni commentaire. Est ce un bug de l’application ou la dernière mise à jour ? Je vais attendre pour partager à nouveau mes recettes.

Je reçois ce jour votre réponse me demandant la référence de mon appareil Philips. Je possède un air Fryer d’une autre marque mais avec lequel je peux suivre les recettes partagées par les membres de votre application et partager mes propres recettes. A ce jour le problème n’est pas résolu lors d’une création de recettes. On ne peut toujours pas accéder à la fenêtre de la description des différentes étapes et donc pas proposer de nouvelles recettes. C’est dommage. Je ne peux pas faire de copie écran puisque en appuyant sur « ajouter une étape » la fenêtre clignote et se ferme au lieu de s’ouvrir pour écrire…. Pouvez vous corriger ce bug ? Merci de me tenir au courant

Nénette 132609

5 months ago

Response from developer

Je reconnais votre expérience dans la création et le partage de recettes. Je suis également ravi d'apprendre que l'application prend en charge la découverte et la personnalisation des recettes partagées. Pour vous aider, veuillez partager le numéro de modèle de votre appareil et un court enregistrement d'écran du problème à PhilipsHomeID.Support@versuni.com Merci, l'équipe HomeID

Inconvenient Registration process

It is taking home.id as username to register but it is not possible to have same username for everyone. The registration process should accept all information details as input and verify and validate it if can be accepted.

rbn56278

5 months ago

Response from developer

I understand your concern with the registration flow becomes challenging when you are unable to have the same username. To further assist you, please share your device model number and a short screen recording the issue to PhilipsHomeID.Support@versuni.com Thank you, HomeID team

Airfryer

Exatamente produto, estou muito satisfeito com a aquisição

Altamir213

5 months ago

Response from developer

Fico feliz em saber que o seu Airfryer atende às suas expectativas e traz satisfação à sua rotina de culinária! Obrigado, equipa HomeID

New update sucks

Updated the app and now I can’t log in and have lost all my favorites and my recipes, again…

bearco

6 months ago

Não aparece as receitas para cafeteira 5500

Onde está as receitas , não carregam…

EdsonJr76

6 months ago

Response from developer

Entendo que você está tendo problemas para encontrar as receitas para sua máquina de café da série 5500. Por favor, tente desinstalar, limpar o cache e os cookies no navegador do seu telefone e reinstalar o aplicativo. Se o problema persistir, por favor, compartilhe o número do modelo do seu dispositivo, que fica atrás da porta de serviço, e uma captura de tela para PhilipsHomeID.Support@versuni.com . Obrigado, equipe HomeID

Stupid!

This stupid app doesn’t work. I bought an air fryer from VS and I was told to look for recipes on this app but this app just doesn’t work! Stupid!

San.Kon

Forced advertising

Want to know when your cooking is done? Here’s some advertising you can’t turn off instead.

lneepoch

7 months ago

Compartilhar não funciona

A opção de compartilhar dispositivo não funciona. Só dá pra usar apenas em um celular, não dá pra compartilhar o controle porque não funciona! E o suporte? Mandaram reiniciar o roteador, piada né? Quando o qrcode é lido em outro celular não acontece nada além de abrir o app, só isso!!

Tiago.Paiva

7 months ago

Response from developer

Entendo que você gostaria de compartilhar o acesso ao seu dispositivo. Atualmente, o recurso de compartilhamento de dispositivo não está disponível, e o aplicativo pode ser usado em um telefone por vez. Enquanto isso, um segundo usuário pode fazer login no aplicativo e emparelhar o dispositivo usando as mesmas credenciais que você. Assim que o segundo usuário for emparelhado, o primeiro usuário será automaticamente desconectado. Agradeço seu valioso feedback e vou garantir que ele seja compartilhado com nossa equipe de desenvolvimento para consideração futura. Obrigado, equipe HomeID

Model missing in app

I bought a new air fryer. The app cannot find it. It like it only exists in store and my kitchen it’s NA320/00

aus_caz

7 months ago

Hard to find first use instructions

Arghhh! I just want a quick start guide, how do I do the new device burn off? Instead I get recipes, Philips promotion materials and nag screens to register my device etc. Ok whatever I’ll google it and watch a YouTube video instead.

Niiiicko

8 months ago

Spam les notifications memes si désactivées

J’ai désactivé toutes les notifications de l’application (donc les notifications d’offres et bons plans, etc), sauf les notifications « essentielles au système », mais Philips considère visiblement que continuer à m’envoyer quotidiennement des notifications à but commercial et d’offres sur leur produit relève des notifications essentielles. La seule manière de ne pas se faire spammer de notifications indésirables est donc visiblement de bloquer les notifications de l’application.
C’est bien déplorable de forcer ses offres sur les gens de la sorte.

Frips691

8 months ago

Response from developer

Je sais à quel point il peut être agaçant de recevoir des notifications indésirables, surtout après les avoir désactivées dans les paramètres de l'application. Sachez que les publicités de notre application sont conçues pour être aussi peu intrusives que possible et pertinentes pour nos consommateurs, présentant des produits de notre marque. Si vous avez déjà désactivé les notifications indésirables et que vous continuez à les recevoir, veuillez contacter PhilipsHomeID.Support@versuni.com et fournir les informations suivantes : 1. Une capture d'écran de vos paramètres de notification d'application montrant les notifications que vous avez activées 2. Une capture d'écran de la notification indésirable que vous recevez Une fois que j'aurai reçu ces informations, je les partagerai avec notre équipe pour une enquête plus approfondie. Merci, l'équipe HomeID

Nothing is working properly

We have one of the most expensive airfryers. It was a headache to connect it to the network to app. It was connected to the network but than failed to sync with the app.
Now, they are giving us this advent calendar but when yiu open it.... "Oops, loading recipe failed. Please try again."

Csellós

yes / yesIn-App Purchase

free / freePrice

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