Series & Model Number doesn’t match
I bought an Airfryer from Malaysia during a tour. My purchased model was 5000 series 9255/90. App isn’t available in my region so I used VPN to download. When I tried to connect it shows a device named 5000 series 928x available. At end of the setup it shows invalid model number. Later I saw there is 3000 series 925x model number available but it doesn’t show any connect option. Honest this is frustrating I can’t use smart features on this Airfryer.
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Terrible UI and slow app
If you’re going to sell a premium smart device then the app experience should mirror the performance. While I love my Philips Airflyers the new app is a total let down. The UI is slow, bloated, and counter intuitive.
Latest update
Thanks for nothing, because the latest update requires iOS 17.0, I have now lost the use of the app.
Response from developer
We’re really sorry for the inconvenience. We understand how disappointing it is to lose access to the app after an update. The latest version requires iOS 17.0 to support new features and improvements. If you’d like, please reach out to us at PhilipsHomeID.Support@versuni.com, and we’ll do our best to assist you further. - HomeID Team
Slowwwww
The app is so slow to use. I have fast internet, hence I don’t believe the fault is to do with that. 😕
Don't buy philips wifi airfryer
I've been trying to connect my newly bought Series 5000 XXL HD9285/91 Airfryer, and I just can't connect it.
I can find the exact model in the app, and I only have the option to choose the HD928X. When I try to connect, it keeps saying every time, "Unable to join Philips setup Wi-Fi." for a feature that they heavily advertise and are proud of, this sucks. I'm returning it if it doesn't get fixed within two days.
Do not buy Philips Wi-Fi air fryers.
I can find the exact model in the app, and I only have the option to choose the HD928X. When I try to connect, it keeps saying every time, "Unable to join Philips setup Wi-Fi." for a feature that they heavily advertise and are proud of, this sucks. I'm returning it if it doesn't get fixed within two days.
Do not buy Philips Wi-Fi air fryers.
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