The service and system are absolute garbage and a waste of money.
I’m not giving it a zero only because the lowest rating is one star, but the system is absolute garbage. Customer service is useless, and the devices disconnect constantly; I’m starting to suspect the service center disconnects them on purpose so you’re forced to call and have a technician come out—just so they can charge you for the visit. Once you sign the contract, you can't cancel it, even if you offer to pay for the equipment. I’m just waiting to finish paying off the gear so I can uninstall it and throw it in the trash, since it doesn't work. It’s better to buy the equipment yourself and monitor the system on your own—it’s cheaper and more reliable. Think a million times before signing up with this company; it’s total garbage and a waste of money.
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Mmarparicion
Terrible
Everything works fine during initial setup…then things go haywire…app crashes…features stop working …call to try and reach someone and they want to troubleshoot over the phone. But they NEVER have a problem taking your monthly payment
DTDon’t get terrible!
Garbage
Complicated too many settings this is not straightforward , it’s not like ring camera . behind technologically speaking. Very Poor customer service expensive installation. Left a bad taste. It came with our house when it was built so it was already installed
Ppricelessall4
App trouble
App glitch and says front door is unlocked when it’s not and won’t allow me to lock the door from the app
KKD#24
False Promises On Initial setup
These devices will never worth for their charges, if you change local WiFi password it’s not easy to setup password again. They will charge around $200 to connect.
AAshchakri1989
