HomeSeer Mobile

No local connection on iOS

App not updated in 4 years

App not updated in 3 years

Can't edit/save widgets on dashboard

Save button not visible

Formatted for very old iPhones

No support

Last update 2020

iOS version hasn't been touched in over 2 years

Buggy as heck, select clear dashboard, select clear and nothing

All my devices are still there after clearing dashboard

Solid red and green colors with blinding white background

Most difficult install ever and still not working

App won't accept password even after multiple resets

Useless

Dimmer sliders don't work on widgets

Only about 50% of my devices show up

Devices don't show up in the device list of the new app

Older hs3 app never had this problem

Switches and virtual devices appear, but door/window sensors don't

Sensors are Homeseer branded items

Camera/DVR service is anemic

Viewing space in the app is reduced by PTZ controls

No way to hide the PTZ controls

Cloud recording service is useless

iPhone good; iPad bad!

Control functions won't work on iPad

Shows status, but no control function on iPad

Very buggy

Not all functions are passed through the widget, like the dimmer slider

Okay experience but screenshots and what you can do are misleading

Not working with 3.x anymore

Controls don't display inside icons

Response time is slow

Status indicators aren't accurate

Virtually useless now

Nickel and dime to death

Each plugin costs 60 dollars

Good for only a few devices

Doesn't support a lot of devices

Roughly about 8 devices show up

Refresh after refresh and filter after filter and not one additional device shows up

Amazon echo does a better job at detecting devices

Mobile phones screen sizes change so much that HS3 designer just can't keep up or scale anything worth a crap

Complete garbage software

Didn't work

After a week of going back and forth with Tech support inferring I was powering up the cameras wrong

App doesn't transfer your new password to the camera

Displayed two of my cameras with image from one

The app works, but it still needs more work

Very limited functionality

Seems like it’s still in Beta stage

Backup Restore

Don't have time to build for each one

Shouldn't have to complain about this issue

Desperately need a method to backup or export a dashboard

Better refresh when entering the app after it has been in the background

Crashes often

Confirm before control option does not work

Latest version has improved performance

Miss HS3TOUCH

Requiring a design license to use HS3TOUCH

Few seconds delay at times

Time it takes the command to get to HomeSeer server and return to the ZEE S2

Haven’t seen any failure to respond like previous version

What Happened?

App worked a few days ago

Now getting invalid URI error upon app opening

Luckily Google Assistant works 100% of the time

Needs to go back to beta

Can’t Use It

Controller used to work dependably

Last couple of months they made several changes and uploads

Cannot use it

Cannot even log into the account

Don’t want to spend hours again, figuring this out

Cannot tell the difference between a developer and user

Still flaky on iOS

Gave me an update notice when I try to login

System 98697 not compatible

Please update from 3.0.0.475 to 3.0.0.478 or newer

Needed to update my HomeTroller software

Needs a lot of work

Half Developed

Nowhere near functional

Devices that show in the old app do not in this app

We can't share dashboards

Meant to automate and make life easier

Shouldn’t have to configure every mobile device individually

Major step backwards

Doesn’t work

Took the one away that worked

Replaced with this garbage

Worst product failure I have ever seen

Whole point of home automation today is to be able to use mobile devices

Did you even test this?

Someone needs to be fired

“Unexpected error”

DOES NOT WORK

Why take away the app that *worked* to replace it with one that doesn’t?

Garbage

Unexpected Error even with latest HomeSeer Firmware

None of my security systems touch a cloud system

Connect direct and have a valid certificate in use

Yet since day one I get “Unexpected Error. Please try again. An unexpected network error has occurred.”

It would be nice if these systems, solutions, and mobile apps were designed with enough intuitive responses to help us figure out our issues without us having to go google support pages for the buried answers to our problems

Giving a general error like the one above is pretty much useless to most people unless you have a doctorate in tech support

This app is an embarrassment

Not intuitive at all

HSTouch default app was fine for those of us who just want to turn stuff on and off with a basic, clean interface

Now they take away the old app (that worked!) and replace it with this

Very disappointed

Needs something extra.....

Dashboards are a lot more user friendly

Add in the functionality so that this app with its dashboards can be used as a control hub

Graphical design and ease of use was done by the developers instead of bribing in some artistic and creative help

Huge improvement over the oldApp but lacking

Having difficulty with adding devices to the dashboard

Most of them show “gray lines” that you have to actually tap on to get more controls

Is this intense behavior?

In the devices section, all the controls for each device are present

When you edit the widget on the dashboard you select which controls are present but it doesn’t matter since it still gray horizontal lines that you have to tap on

Will this be fixed soon?

Emailed support days ago without a response

Clothespin on my nose

Man on Man

Worst App that I have ever downloaded from the App Store

Apple sure missed the boat on this one because this app is completely useless

Does not work

Bombs out as soon as you add a device

Crap software

Awkward

Help section tells you what to do for iOS but action doesn’t work

App crashes every time you hit save

Can’t see the name of the device on the widget

Much work to do on this

Crashes when adding widgets

The app crashes every time I try to add a widget to the home screen

Beginnings

The guys still have some work to do

Good start on a new approach to mobile

Software still feels like it’s in its beta stage

Needs Work

App crashes every time you edit a widget

Worked fine 2 days ago

Awesome.... yeah no.. crashes all the time!

Did they even test this?

Crashes for darn near anything

Adding a device it crashes

Modify a device it crashes

Make a change anywhere yup you guessed it crashes!

SACappishorrible

Crashes when adding a device

iPhone and iPad app crash when adding a widget to dashboard

Quick add works but then you can't edit the widget or it will crash the app

Fantastic HomeSeer interface

HsTouch was a tired user interface

Used it only when necessary

HomeSeer Mobile is a modern UI

Sets up easy and is very fast

Nest is easier and faster to control here than the Nest app

Dashboard approach is a nice way to quickly organize rooms and or functions

Great effort

Really added value and life to my HomeSeer investments

Really happy

It be even better if I could sync dashboards from devices

No dealbreaker

Takes a little time to setup

Far less than HS3TOUCH designer

Now to delete that software

Still needs work

User buttons on the HomeSeer to run the Omni

Buttons configured for rooms show up correctly on the web page but on this app they only show up when listing all and not by room

It would also be nice to select some items not to display due the smaller screen as apposed to a computer monitor

Remote connection to manage home system

Professional-looking UI

Ability to edit/save widgets

Support for older iPhones

Better documentation

Clearer change logs

Integrate security cameras

Customizable beautiful home screens

One decent app for the system

Ability to backup or export a dashboard

Better refresh when entering app after background

Password lockout for editing

Ability to hide PTZ controls

Sync dashboards from devices

Refine dashboards for user-friendliness

Functionality for control hub

Slick and easy to setup/use like ImperiHome

Dedicated forum for suggestions

Select items not to display on smaller screens

User buttons for rooms to show correctly

Dark mode option

Advanced analytics dashboard