HomeSeer Mobile User Reviews

Top reviews

No local connection on iOS 26

The app for the iPhone has not been updated in 3 years. Not sure what the developers are thinking in this age of remote connection to manage home system.

Useless

Can’t edit / save widgets on dashboard. The save button isn’t visible. Formatted for very old iPhones. No support, last update 2020. Now they demand $40 / yr support?

Just about useless

For years I’ve alway just used HSTouch and still do, but I wanted to give this a try. Marketing folks, show off beautiful displays of the apps capabilities. Must be the Android version, cause the iOS version is horrible. Completely unintuitive, documentation, if you can call it that, contains max 5 lines of text to add a device to the Dashboard. Buggy as a heck, select clear dashboard, select clear and nothing, all my devices are still there. Check out the change logs for the iOS version, hasn’t been touched in just over 2 years. Android had the last update 6 months ago. I love this company, but to put out such trash really tarnishes your image.
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Great App - Horrible Color and UI Scheme

Homeseer is a great product - however this app needs a total overhaul. I really wish Homeseer would put some effort towards making their UI look professional. Solid red and green colors with a blinding white background went out of date many years ago.

What a mistake

From website to app. Most difficult install ever and still not working.
App won’t accept password even after multiple resets.
Useless

Great App

I use this every day on iPhone and iPad. Have a dashboard for security, for entertainment, for appliances, for often used, for battery status. It is nice that I am able to integrate my security cameras.

It’s decent and generally works

It’s a decent app. Yes there are many things that could be better. But it is simple enough and generally works. I don’t have the patience to buy and build the custom beautiful home screens the designer allows you to make. So this is a fair compromise. I’ll take function (HomeSeer system) over form compared to my dabbles with Vera, smart things, etc...
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Widget and Dimmer Slider

Dimmer sliders don’t work on widgets.

Devices don’t show up

Only about 50% of my devices show up in the device list of the new app. The older hs3 app never had this problem.

Switches and virtual devices appear in the list, but door/ window sensors don’t appear. I ended up creating virtual devices that show their status. These sensors are Homeseer branded items too.

The camera / dvr service is anemic at best. The viewing space in the app is reduced by ptz controls that I don’t need. There’s no way to hide the ptz controls. The cloud recording service is useless.
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iPhone good; iPad bad!

Works great on my iPhone, but the control functions won’t work on my iPad.

In other words, on the iPad, it shows status, but no control function.

Bummer!

Simple but great app

This app is reliable and good improvement over the old one. The app is great because homeseer is so reliable

Very buggy

Works most of the time. Not all functions are passed through the widget, like the dimmer slider.

Okay experience but screenshots and what you can do are misleading

Not working with 3.x anymore

Since the latest update (Which did mention Having 4.x features but not that 4.x was needed) I have all sorts of problems: controls don’t display inside icons, response time is slow, status indicators aren’t accurate. Virtually useless now.

Le meilleur

Je possède un hometroller de Homeseer depuis quelques années maintenant. C’est le meilleur que je connaisse à date et il est pratiquement sans faille. Il fonctionne également très bien avec Echo (Alexa). L’app fonctionne très bien aussi, elle manque un peu de ravinement au niveau de la présentation. La fiabilité de l’ensemble est exceptionnel. Je le recommande fortement.
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Nickel and dime to death.

When each plugin costs 60 dollars, it’s a waste of time. Build them in or I won’t give you another dime.

Good for only a few devices

This app is miles ahead of hsbuddy, and even the HS3 app. The unfortunate thing is it some how doesn’t support a lot of devices. I probably have over 100 devices in my home and roughly about 8 show up in the app. Refresh after refresh and filter after filter and not one additional device shows up.

To be honest, Amazon echo does a better job at detecting devices with the plugin loaded in HomeSeer.

I’d like to see one decent app produced for this system. I always thought I would build out my own, but mobile phones screen sizes change so much that HS3 designer just can’t keep up or scale anything worth a crap.

I have some hope for this app, as long as they work this silly problem out.
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Complete garbage software

I downloaded this app because it was required to activate my new HomeSeer WiFi cameras. It didn’t work, and after a week of going back and forth with Tech support inferring I was powering up the cameras wrong, I told them to try it for themselves. They said they would, and that’s the last I heard from them. They won’t even respond to emails now. The problems? The app doesn’t transfer your new password to the camera and then displayed two of my cameras with image from one. Don’t bother with this until they fix it.
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The app works, but it still needs more work.

This software gets the job done, but it has very limited functionality. Seems like It’s still in Beta stage. Keep working on it, please.

Backup Restore

I have y devices in my home and I don’t have time to build for each one. I shouldn’t have to complain about this issue in today’s Home Automation market.

Great start

Great start. Easy to build a dashboard. Desperately need a method to backup or export a dashboard though. Better refresh when entering the app after it has been in the background could also use more work.