New version isn’t better
I used to use this app all the time. The new version does not seem to work for me. Never will work to log in, always get the call support message. Inconvenient and doesn’t seem like progress.
Painful
I’ve had a checking account with a large national bank for years. Never have any issues. Not only do I need to change my password every 15 minutes with this app it constantly stops allowing Face ID. Oh and now today I can’t deposit enough money to pay my mortgage in one check. Genius!
Poor Customer Experience
I hope the update solves this very glitchy app. I’m constantly having to input my password even though I have it set for facial recognition. It does not save my password either - very frustrating
Mobile deposit
Mobile deposit doesn’t work properly and need attachment.
Not good
The app is under maintenance a lot, I understand that it’s just fixing bugs and stuff like that but it’s almost always under maintenance or it says my credentials are invalid and makes me reset my password every week which can be very irritating if you need to have that information in the moment but have to spend 5 minutes resetting it.
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