Honest Greens User Reviews

Name: Honest Greens
Rating: 4.3 (258 reviews)

What users say

Summarized from real user reviews of Honest Greens. Based on 258 reviews and a 4.3/5 average, it highlights the 10 positives and 17 negatives reviewers mention most about this Food & Drink app.

Positive things

🎨Excellent app design and user interface
🚀Fast and efficient ordering process
⭐High-quality, fresh, healthy food
🎯Convenient skip-the-line ordering via app
💚Innovative rewards/stamps loyalty program
📱Intuitive navigation and menu browsing
🍽️Generous portion sizes
🎬Video demonstrations of meal preparation
🔔Notification bubbles for order tracking
🌟Excellent food presentation and taste

Negative things

🐛Payment processing failures across multiple cards
💳Invalid data errors during checkout
⏱️Delivery orders arrive late or cold
🔄App crashes and freezes frequently
📞Poor customer support responsiveness
🚫Incomplete orders and missing items
🎯Confusing UI for scheduling specific pickup times
📍Phone number verification issues
🔐Login problems and account access issues
💰Aggressive upselling and promotional pop-ups
🍽️Inconsistent food quality and temperature
⚠️Orders not registered in system
🔄Scrolling menu causes layout shifts
📱App doesn't work offline or with poor connection
🌍Regional restrictions (Portugal support missing)
💸Price increases with smaller portions
🔊Oversensitive navigation causing accidental selections

Top reviews

Most Recent Highest Rated Lowest Rated

Unacceptable

The app is buging A LOT! I tried to order and pay at least 10 times before it worked. Plus, we’ve waited more than 1 hour before getting our food. For two small plates. Wtf?

gabschemoul

2 months ago

Response from developer

¡Muchas gracias por tu feedback!Por otra parte, agradeceríamos mucho si nos pudieras enviar más información sobre tu experiencia a hello@honestgreens.com, para que podamos investigar lo ocurrido y ayudarte a solventarlo.

dirty - needs basic cleaning

Clientdubai2030

2 months ago

Gift card

App wont let me buy the giftcard

Cuetos58

4 months ago

Missing food

App is great but twice in a row my food has been missing and I have had to make a second additional trip to the store to collect it. Really not ok!

Nickcartwright

4 months ago

Response from developer

Thank you for your review. We’re sorry to hear that your experience did not meet expectations. We take note of your comments and would appreciate if you could contact us at hello@honestgreens.com with more details so our team can investigate further.

Top Tier

Amazing food and service and great quality of food you can absolutely tell the app makes it easier to skip the queue

Ltapay

5 months ago

Response from developer

Thank you for your review. We’re glad you had a great experience at hg. Hope to see you again very soon.

Payments don’t work

Aleksandr V K

6 months ago

Amazing!

Really good place

Intruder1990

6 months ago

Não avisa que o pedido está finalizado

O pedido após feito,
fica em espera eterna e não avisa que está pronto. O cliente fica sem saber se já pode ir pegar no balcão .

jk196522

7 months ago

Response from developer

Lamentamos mucho la confusión con el estado del pedido. Entendemos lo frustrante que es no saber cuándo está listo para recogerlo. Hemos trasladado tu comentario al equipo de desarrollo para mejorar las notificaciones y la experiencia de recogida. Gracias por avisarnos y ayudarnos a mejorar la app.

Absolutely terrible

I picked an order in the app, it forced me to register, I paid with apple pay, and then it shown an error - donnees invalides (phone is in french)

So we just wasted 15 minutes of watching your stupid upsell tactics, constant offers to buy this, buy that. This was the worst user experience that I ever had.

Also, what's with the scroll view with tabs in the food menu? You scroll up, and the whole layout shifts; It feels terrible

steve beave

7 months ago

Response from developer

We’re very sorry for the frustrating experience you had. The payment error, forced registration, and layout issues are not the experience we want our users to have. We’ve shared your feedback with our development team to address the app errors and improve the interface. Thank you for letting us know so we can make things better.

Fast&Delicious

Me encanta hg y la speed lane es una maravilla.

Jhvdxcbfxda25

7 months ago

Real delicious food

I have walked past sooo many times, and the name attracted me, however usually these places are not really green. This is!! And delicious! Huge portions! Love the bowls, the matcha teas, that you can use the app to order- and the decor!for someone who has to eat green for her health- this place is divine!! Thank you so very much!

Eki me

7 months ago

No funciona

A raíz de la última actualización, crashea todo el rato. No puedo cambiar la dirección de entrega, constantemente salta un pop up de Spotify…

goodmusic@vancouver

7 months ago

Simple perfect

No need to explain anything, just go and try by yourself , this restaurant is simply amazing

Omardromero

7 months ago

Main features not work

Payment for any card shows „invalid data”

Markspencer78

7 months ago

La mejor opción

El mejor restaurante de comida saludable de la ciudad, también amo su specialty coffee, tanto para tomarlo allí como para llevar.

Caroline Arango

7 months ago

BAKA

oni chan

boretuss

8 months ago

Molt confús demanar per una hora en concret

La interfície es molt confusa quan vols demanar per recollir en una hora en concret. Tens diverses opcions per posar-ho, no tens clar mai si ho has posat al lloc correcte, i en cap lloc del procés de comanda et confirma per a quina hora ho estàs demanant fins que ja has pagat. Per culpa d’això he demanat una comanda que ha estat mes duna hora esperant per recollir.

Hulehule20

8 months ago

Lindo local en Cuzco

El local está muy bonito, agradable y todo estuvo muy bien

ingmkt

8 months ago

Good but..

I never get any of the referal credits, I keep on making friends scan my QR code, but never receive my credits very disappointing

Phil10115

8 months ago

Response from developer

Thank you for your feedback Phil!

Intuitiva y bien diseñada

Pocas veces la aplicación de un restaurante está tan bien diseñada.

Se nota que hay mucho trabajo detrás de esta app, que es nativa y aprovecha todo el potencial del sistema operativo. Es fácil de usar, está todo perfectamente ubicado, resulta cómodo hacer los pedidos, y es fantástica la integración en la pantalla de notificaciones con las burbujas mientras esperas el pedido o la facilidad de solicitar después la factura.

Muy en la línea de la experiencia general y la filosofía HG.

balmasedan