Good idea turned bad
If there was one word I could describe the app, the customer support, and the tech side - it would be “Harassment”
New AI stuff will need getting used to .
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Response from developer
Thanks for the honest feedback! As you explore the new features, we'd love for you to share any additional thoughts or suggestions with us right in the app. Thanks for being a member!
Overall poor experience
Limited availability around June to Sep 2026 as they started growing more quickly in Chicago. Had a better experience earlier in my membership but it completely fell apart. Felt like they were trying to get me to leave because the cost to send a handy person was higher than the initial discounted price I paid. The handy people were efficient and very professional.
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Response from developer
Thanks for taking the time to write this review, and I'm so sorry to hear about your experience with limited availability. Please feel free to chat with us in the app, or call us at 925-310-6535, and we'll do our best to make this right!
Super User Friendly!!
This app is user friendly, and offers great handyman services! Definitely recommend.
Response from developer
Thanks! Glad you're having a great experience.
Like the chat first format
Love working with Honey Homes and this app makes it easy to communicate when I need help!
Response from developer
Appreciate you taking the time to write this review!
Love this!
The new layout is way more intuitive!
Response from developer
Appreciate the great review!
Who knew how easy it could be?
The old Honey Homes app let me add tasks to my to-do list, upload photos and vids, message to figure out my parts status, book visits, etc.
The NEW Honey Homes app takes it up one level. All I have to do is ask Sherlock - the app's new AI chat - to do it for me. Boom. He knows all about my home and my history of visits so I never start from scratch.
What a total relief as a busy mom of three boys.
The NEW Honey Homes app takes it up one level. All I have to do is ask Sherlock - the app's new AI chat - to do it for me. Boom. He knows all about my home and my history of visits so I never start from scratch.
What a total relief as a busy mom of three boys.
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Response from developer
Thanks so much for taking the time to write this great review!
Fantastic app and service
Excellent handymen and customer service.
Response from developer
Thanks so much for the great review!
