Real recycling
This is a fabulous service. I feel so good about keeping the items out of the landfill, and having it repurposed. Plus Ridwell takes used non wearable clean clothing and underwear which will be made into useful items such as insulation. Check out their full list. Thank you Ridwell
Poor Customer service
I’ve been a subscriber for 4 years and have watched as Ridwell has expanded categories exponentially. I’m happy to support a company that’s so proactive and innovative, thus switched my subscription from monthly to annual 2 years ago. For the first 3 years I had no issues with pickups and any questions were promptly answered but in last year several pickups have been missed - in each case they didn’t own problem, no insight to cause and found way to blame me, the customer. There is no way to talk to a human, apparently because staff are forbidden from talking with customers? All this makes me think management/ownership changes are in works.
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Love Ridwell
I love the idea of reusing materials instead of throwing them into a landfill. I’m happy to pay the monthly fee because I know I’m helping the environment, even if it is a small impact!
So thankful for Ridwell!
Today, July 15, is the 2x pickup day. I had lots of stuff collected before the 4th of July holiday week for Ridwell employees. Thank you for finding recyclable solutions for my stuff. Forever grateful.
Great recycling option
Reduce and Reuse still come before Recycling. We need to always be looking for ways to reduce plastic packaging and toxic chemicals. But for the many things that would go to landfill, I am thankful to have the Ridwell option.
The app has worked well for pickups and adding/changing categories for pickup. The staff has been very responsive to emails. And our driver is super friendly and helpful.
The app has worked well for pickups and adding/changing categories for pickup. The staff has been very responsive to emails. And our driver is super friendly and helpful.
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