Ridwell Reviews: Is It Legit?

Customer Experience

Positive experience73.0% of reviews
Neutral6.7% of reviews
Negative experience20.2% of reviews

~ Based on 252 written reviews from the US App Store.

What users say about Ridwell

Is Ridwell Safe?

Ridwell appears safe based on user ratings. AppsHunter Safety Score for Ridwell is 98/100.

This assessment is based on 8,978 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 7,684 App Store ratings for Ridwell.

Is Ridwell Legit?

Ridwell appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ridwell is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love this service

Easy to use, I can recycle so much more than before. The Sortwell app makes it easy to separate the different plastics.

A resource I wanted!

I've been wanting to do this for over a year. I'm glad I finally jumped in.

Feels good to recycle

For the most part it’s an easy program. It is frustrating to have to literally opt-in for each and every pickup. I mean, I pay for the service, I’ve participated for over 2 years, OF COURSE I want a pickup! Why do I need to tell you, again? When I forget, or it’s inconvenient to log on and opt-in the the coming pickup, or the 4 weeks I’ve scheduled ahead have expired, we don’t get a pickup and the recycling stacks up. Then we get charged for extra bags the next time around. Super frustrating.
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WTF

One person told me to put extra bag of multi-layer plastic in the clear plastic bag with the clothing - now today the guy is upset with me for doing that???!!!!
It is NOT clear what clothing goes in which bag!!!
I am NOT happy today!

Great service

I appreciate Ridwell and their goals to reduce waste and improve our environment. By lessening the impact on the overburdened landfills and creating streams for reuse, they are truly making a difference!

Well worth it

I love Ridwell! It makes it easy to recycle the things the city won’t. I never regret putting plastic bags, bubble wrap, shipping plastic etc on not the Ridwell bin and not the trash. Not to mention all of the special items that they pick up. They are affordable, dependable, flexible and efficient. Well worth it!
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The best!

Ridwell is beyond recycling
Service and compassion for our Earth with everything they do.

Exceptional Service + Environmental Hero’s

Ridwell makes recycling “the hard stuff” very easy. It’s satisfying and makes me HAPPY!!

Finally!

More of these ideas🤘

Recycling made easy

I get a reminder on pickup weeks to opt in for my pickup and change my feature category if I want. I haven’t found a good solution for Att the separate bags, but it’s only been a few weeks. The service is worth the money. And I didn’t realize how much it saved from the garbage.

Love Ridwell!

Love Ridwell! Highly recommend

Great idea, not tailored to the seniors who have been trying to recycle for decades!

I had initially signed into Ridwell after numerous attempts to register with the service provided but living in a condo was a challenge. Used the service for a number of years and discontinued service while knowing I would be out of town for a number of months. Rejoined a few months ago but for the price and what is showing for pickups just doesn’t meet my needs, very disappointing experience since signing back up but it just doesn’t seem to work for those of us older people.
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Great Service for Other Recyclables

Great bi-monthly service to pick up other recyclables not accepted by the city. It is a little work but worth the effort for reducing/re-using/recycling plastics and other special items.

Newbie

I am new to Ridwell, but so excited to be part of keeping items out of our landfills that can actually be turned into useful items. Customer service with Ridwell has been consistent and helpful.

Bring back the “Photo Identification”

Learned the Photo-ID has been replaced with a set of wordy Categories, one must search thru to locate the proper category of item, replacing the simple, quick ID of taking a photo of the item, Takes multiples of time required to ID an item w/ new system.
Ie. It was better with photo-ID!

Amazing recycling program

10+ stars

Meets a Deep Need for Mindfulness.

If you'd like to feel the fulfilment of recycling nearly all of your materials amidst a global waste crisis, then Ridwell will help you do just that.

Real recycling

This is a fabulous service. I feel so good about keeping the items out of the landfill, and having it repurposed. Plus Ridwell takes used non wearable clean clothing and underwear which will be made into useful items such as insulation. Check out their full list. Thank you Ridwell

Poor Customer service

I’ve been a subscriber for 4 years and have watched as Ridwell has expanded categories exponentially. I’m happy to support a company that’s so proactive and innovative, thus switched my subscription from monthly to annual 2 years ago. For the first 3 years I had no issues with pickups and any questions were promptly answered but in last year several pickups have been missed - in each case they didn’t own problem, no insight to cause and found way to blame me, the customer. There is no way to talk to a human, apparently because staff are forbidden from talking with customers? All this makes me think management/ownership changes are in works.
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Love Ridwell

I love the idea of reusing materials instead of throwing them into a landfill. I’m happy to pay the monthly fee because I know I’m helping the environment, even if it is a small impact!