Real recycling
This is a fabulous service. I feel so good about keeping the items out of the landfill, and having it repurposed. Plus Ridwell takes used non wearable clean clothing and underwear which will be made into useful items such as insulation. Check out their full list. Thank you Ridwell
Poor Customer service
I’ve been a subscriber for 4 years and have watched as Ridwell has expanded categories exponentially. I’m happy to support a company that’s so proactive and innovative, thus switched my subscription from monthly to annual 2 years ago. For the first 3 years I had no issues with pickups and any questions were promptly answered but in last year several pickups have been missed - in each case they didn’t own problem, no insight to cause and found way to blame me, the customer. There is no way to talk to a human, apparently because staff are forbidden from talking with customers? All this makes me think management/ownership changes are in works.
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Love Ridwell
I love the idea of reusing materials instead of throwing them into a landfill. I’m happy to pay the monthly fee because I know I’m helping the environment, even if it is a small impact!
So thankful for Ridwell!
Today, July 15, is the 2x pickup day. I had lots of stuff collected before the 4th of July holiday week for Ridwell employees. Thank you for finding recyclable solutions for my stuff. Forever grateful.
Great recycling option
Reduce and Reuse still come before Recycling. We need to always be looking for ways to reduce plastic packaging and toxic chemicals. But for the many things that would go to landfill, I am thankful to have the Ridwell option.
The app has worked well for pickups and adding/changing categories for pickup. The staff has been very responsive to emails. And our driver is super friendly and helpful.
The app has worked well for pickups and adding/changing categories for pickup. The staff has been very responsive to emails. And our driver is super friendly and helpful.
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Love it
I have been recycle with this company for the past two years. I love it, you have a lot of different options every month to do more in depth recycling. Good customer service and always on time .
How much can you cram into the canvas bags!
It is crazy how much your canvas bags can hold! Kudos to whoever decided to use these bags! I love them!
No pick up done
Not happy today my bin has been out and full since yesterday afternoon and I received a message that my bin was not out and it was. I need this rectified ASAP.
Reliable
Great service!
A great service and a great price
A well designed and well run service that I really appreciate. When too many people are trying too many things that don’t work, Ridwell does a great job of doing exactly what it’s supposed to do. Couldn’t be happier.
Love this company!!
I can’t believe it took me so long to hop on this train. They are so great and communicate clearly and effectively each pick up. Between Ridwell, compost and recycling I barely produce any trash! It’s amazing.
Love keeping more out of landfills!
We absolutely love Ridwell! It feels so great to keep things out of land fills. Between our curbside recycling, composting, and now Ridwell. We have less than one can of garbage a month that goes to the landfill.
The BEST
So sorry to have to leave Ridwell. I moved and it’s not allowed where I live. I couldn’t be happier with Ridwell and what they have accomplished!
WTF
This is the second week in a row that our pickup driver has not come by!!!
Excellent service
Easy & reliable service!
Featured and swappable categories
I find your featured and swappable categories very limiting this summer. First of all the featured ones are only for families. I am a senior. And the swappable categories never change.
I would like to see the swappable choices expanded to include things that reoccur in my life. Things like extra bags, hand me down silverware old dishes. More things that you might see at a garage sale. These are the things I’m trying to get rid of, and I would like to see you include them.
I would like to see the swappable choices expanded to include things that reoccur in my life. Things like extra bags, hand me down silverware old dishes. More things that you might see at a garage sale. These are the things I’m trying to get rid of, and I would like to see you include them.
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Amazing!
Thank you! I appreciate how much less plastic goes in my blue bin. No more styrofoam in the landfill, my trash has really gone down this past year!
Great service
Being able to recycle multi layer plastic is fantastic, along with the plastic wrap, light bulbs and batteries I used to take to different stores. Having it picked up from our house? So easy. I have much less trash each week now, and it feels good to have one-time use packaging not just go to a landfill. Ridwell’s customer service is excellent. We have asked a lot of questions about what they will/won’t take, and they have patiently and quickly answered each one. Highly recommend subscribing if you care about waste and love recycling.
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Feel Good About Recycling
Ridwell has taken recycling to a new level in our household. Thank you for all your doing for the planet, environment and small businesses.
Opt-in for pickup, opt-out for billing
My frustration with Ridwell is that you must opt-in regularly to get the pickup you are automatically billed for, but get charged even when you don’t opt-in. Inevitably you will forget to opt in via the app, and will be charged for a service you aren’t getting.
You should either not be charged for when you do not opt in, or pickups should be opt out.
You should either not be charged for when you do not opt in, or pickups should be opt out.
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