Comfort by Mitsubishi Electric

Comfort by Mitsubishi Electric

Formerly kumo cloud

8K ratings
638 reviews
Free

Details

  • Released
  • Updated
  • September 3, 2015
  • July 30, 2026

Features

Comfort by Mitsubishi Electric screenshot #1 for iPhone
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Comfort by Mitsubishi Electric screenshot #5 for iPhone
Comfort by Mitsubishi Electric screenshot #6 for iPhone
Comfort by Mitsubishi Electric screenshot #7 for iPhone
Comfort by Mitsubishi Electric screenshot #8 for iPhone
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About

This application enables remote monitoring and control of your home's HVAC system. Adjust temperature, fan speed, and vane direction, set schedules, and receive alerts from anywhere. It provides convenient control over your home's climate.

Remote HVAC monitoring
Temperature adjustment
Fan speed control
Vane direction control
Schedule setting
Alerts and notifications
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What users say

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What's New in Comfort by Mitsubishi Electric

3.5.0

July 30, 2026

– Drag and drop to arrange your home screen zones and groups – Comfort now fully supports screen readers – Polishes and bug fixes

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User reviews

Took an already bad app and made it worse

Awful. Continues to switch from either cooling (in summer mode) to heating, or switches on its own to winter mode.

Obscure. Confusing. Poor

Why does Mitsubishi make this so stupidly obscure.

ANNOYING BLUETOOTH PROMPTS

Every time I open the app it asks for bluetooth pairing permissions. NO. I already have my system/app/phone sync’d up via WiFi. Now every time I want to change the temp I have to deal with an annoying popup.
Also, the initial pairing process was very finicky and inconvenient.

Just had a heat pump installed

The app interface with the heat pump is not great. I had extraordinarily difficult time in getting the app downloaded and working from my phone. This was most likely a major fault of the installer who didn’t transfer the information from heat pump to me until several day after installation. They were under the impression that the app and its connection to the heat pump does not work seamlessly.
I recently had switched to a different internet provider and had to call the installer to help me get back online. We had to stand next to the furnace in the basement and hold my phone within 6 inches of the transponder to get connection. I was not impressed.
Overall, the installer advised me to not use the app but make adjustments at the thermostat.
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Consumer app stripped of many useful features, no way to reset “check filter” reminders

App works fine but has been stripped of all useful configuration features (hidden in a contractor app?) which makes the app not as useful as it could be.

There is no way to get questions answered by the company and seeming no
Way to reset the annoying “check filter” reminder in the app for each of my 7 units despite me cleaning them out myself following YouTube.

Could be improved
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes on launch

Bug

Schedules not saving properly

Bug

Temperature settings not applying correctly

Bug

Zones disappearing from the app

Bug

Requested Features

4 requests

Add support for multiple user accounts

Feature

Improve scheduling functionality

Feature

Integrate with more smart home platforms

Feature

Provide better in-app help and documentation

Feature

FAQ

What does the Comfort app do?

The Comfort app allows you to remotely monitor and control your home's HVAC system from anywhere. You can adjust settings like temperature, fan speed, and vane direction, as well as set schedules and receive alerts.

What are the key features of the Comfort app?

Key features include remote monitoring and control of your HVAC system, the ability to change temperature, fan speed, and vane direction, setting custom schedules, and receiving important alerts.

Is the Comfort app free to use?

Yes, the Comfort app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of HVAC systems is this app compatible with?

This app is designed for Mitsubishi Electric HVAC systems. It allows for remote management of these specific systems.

How can I use the Comfort app to manage my home's climate?

You can use the app to adjust your home's temperature, fan speed, and vane direction remotely. It also allows you to create schedules for automatic adjustments and receive notifications for system status.