Fail to transcribe recently
Data theft!!!
I was trying the application only a day and noticed that they were saving our personal files in google API firebase.
Also, I have gone through the retention policy and have noticed that it is clearly mentioned that they collect the data for functioning and servicing for the user until the user specifically removes the data.
After going through this I have deleted my note and have noticed that my audio still stored in their storage.
Then I deleted my account and still have observed the data is being stored. It’s been more than 30+ days and the audio is still there.
Isn’t deleting the notes or deactivating the account is enough indication that the user wants to remove data, as there’s no other function to specify to remove user data or the files uploaded on their storage server?
I was never informed by any sort warning message during the deletion of the note or deactivation of account that the data is being preserved or the data has to be requested for deletion.
Then under what policy/law/regulation is the data being held without user knowledge under their inventory without the user consent?
讚
請新增手動修正內容功能
Buyer Beware
When I finally found a way to contact support they said they noticed odd behavior on my account.
I explained how I’m using it and I’ve heard nothing back.
If I get to continue using it again, I’ll be happy to change my rating. But beware that you may just stop getting access with no warning.
It’s a real shame too because it’s an awesome app.
But not when you can’t use it.
Useful!
推薦
而且速度相當快
Tried to import recording
A sad student
Great App and great team
Also, I can get help from the app developer whenever I need them, really appreciated!
