HongMall Reviews: Is It Legit?

Customer Experience

Positive experience42.5% of reviews
Neutral7.0% of reviews
Negative experience50.5% of reviews

~ Based on 200 written reviews from the US App Store.

What users say about HongMall

Is HongMall Safe?

HongMall-小红Mall appears safe based on user ratings. AppsHunter Safety Score for HongMall is 97/100.

This assessment is based on 17,434 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 17,412 App Store ratings for HongMall.

Is HongMall Legit?

HongMall-小红Mall appears to be a legitimate app. AppsHunter Legitimacy Score for HongMall is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

$2.99 fees per order while limiting on quantities allowed to order

I used to order so much from HongMall, but that was a few years ago. Ever since they started charging $2.99 per order for their so called “handling fees” plus putting a much smaller quantity limit on each item (from 10 to 3) I’ve almost stopped shopping from them

Shopping cart

Can make separate list

Cannot find FAQ on the app

I was trying to find the FAQ Shipping times on the app but could not see. Had to go on a computer to check for FAQ and only to see there’s nothing there. This is quite critical as I may not be home for the shipping delivery. I ended up choosing pick up instead

让客户感受到真诚

1.标注明确有效期2.每款产品的销量 3.券活动叠加无套路

每单收三块钱服务费!

每单加3块钱?! 疯了吧,我预测hongmall 要里倒闭不远了,连app都要好几个月才update,永删了

Review

Hong mall has so many varieties of products. The price is better than the retail store price.

Always be my best option

Much easier to shopping what I need

我比较喜欢在小红mall购物

服务比较好

Disgusting

There’s no way to unsubscribe their stupid emails

无敌感谢

感谢小红mall 给小村镇一些购买中国商品包邮的机会!没有哪个app 和公司能做到!你是我的神!

垃圾软件

还要自己掏兜付关税

方便

方便 价格优惠

额外的收费不是很人性化

每单有个额外的费用感觉不是很合理,虽然这是商家的选择,但在别的平台买东西没有额外的费用

👏

唯一不好的是,有些东西补货要等好久好久

地域错误

明明注册地址是美国,但账户永远是显示加拿大,甚至删除原来账户重新注册,但还是显示加拿大

服务费

现在没什么要支付服务费?是什么额外的费用

The worst shopping apps

Waited 1 month and paid custom duty, but the package was returned after all. It asked me to request the refund for the duty I paid from UPS myself. It’s just a trash apps without any customer service.

no mailbox

千万不要让vicpk邮局拦截了感谢🙏

特别好

比心理预期快好几天

到货通知

之前缺货会有到货通知一览可以选择。更新版本后,就没有这项选择了