Hopewell FCU Mobile User Reviews

Hopewell FCU Mobile
Hopewell FCU Mobile
Hopewell Federal Credit Union

Top reviews

New app

I hate this new app. I hope you can improve it soon.

App no longer functions

Older Ipads max out at IOS 17.7.11. The latest version of the Hopewell app insists on IOS 18…. so those of us who do not chose to purchase a newer IPad are just out of luck.

Response from developer

Hello, we are sorry you are not fully enjoying the new app. We are happy to assist with share account name changes to help you organize your accounts. Please call us at 740.522.8311 for assistance.

App

I wish that when I was going back-and-forth between my checkbook and my checking account information from the Hopewell app, that I didn’t have to login every single time that I briefly went out of the Hopeful app to look into the checkbook. It didn’t used to log me out

Response from developer

We understand the frustration with getting logged out. This is a feature to make sure your information stays secure. Please do not hesitate to call us if we can be of any help!

Convenience is everything

Being able to complete a variety of transactions with the mobile app has made my life so much easier.

Response from developer

We are glad to hear you are enjoying the app!

Easy to use

This is the easiest map I’d ever seen

Response from developer

We are glad to hear you are enjoying the new app!

Local bank

Hopewell is a community bank that is always striving to help their customers!

Response from developer

We are glad to hear you are enjoying the new app!

Bill Pay

Works wonderfully I like the new format

Response from developer

We are glad to hear you are enjoying the new app!

Change for the sake of change grrr!

I never had any problems with the old app. It did all I needed. The new app I have the problem. The names of shares do not completely. Since I can see several share accounts, they are all named exactly the same. Fortunately, there is a means to rename the account so I can make one unique. Unfortunately, the owners of said account accounts can also see the name change in their app also. This wouldn’t be a problem leading zeros before the account number!
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Response from developer

Hello, we are sorry you are not fully enjoying the new app. We are happy to assist with share account name changes to help you organize your accounts. Please call us at 740.522.8311 for assistance.

No confirmation number w bill pay

There is no confirmation number anymore! I Do Not like the new app

Response from developer

Hello, we are sorry to hear you are not enjoying the new app. If you would like to receive a confirmation number with your Bill Pay, we suggest logging into our online banking through our website, selecting "manage payments". You should receive a confirmation when completed that way. Please let us know if you have additional issues, we are happy to help!

Modern and secure

I really like how modern the app looks. It’s nice that the online banking on the website and the mobile app look the same and have the same features. I also feel like this app is more secure.

Response from developer

We are glad to hear you are enjoying the new app!