Hornbacher's Rewards User Reviews

Top reviews

Don’t add

This app is not working properly

Disappointed

Disappointed points expire. Already hard to get enough points for anything

Frustrated

Nobody told me of any changes and it isn’t letting me log in like it should and I already lost the CashWise app due to developer problems but they kept blaming the bank for our cards not working, and my iPad keeps interfering installing passwords that aren’t mine which is irritating it acts like it wants me to start all over yet isn’t acting right when I put my password there is no log in function plus there’s been some suspicious activity on my devices like somebody is hacking me like my tablet gets extremely hot, yesterday while on Twitter another app got in my way and not sure why or how but on my first tablet and smart phone I got hacked immediately so I’m very suspicious and paranoid but there is no update for the app itself but my tablet updated but somebody erased all my info yet still has my info so it confuses me how can a 4 digit passcode be safe from hackers?
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Where’s the honey? Where’s the rice?

I tried to make a shopping list and just want to add honey. There are suggestions for anything and everything that contains honey, but just a bottle of honey…..difficult to find to add to the list. Same problem with Minute Rice. Nope, had to type in Minute Ready. Not user friendly!

Horrible search engine

Type in Coke it shows you Pepsi.
Worse that ever now, type anything in and it shows you ‘results for “s” instead of anything else you type.
Used to be great. Goes down hill with each update.

So slow fails to load most of the time

Oh. My. Gosh this app is so slow, refuses to load at all if you have less than full WiFi service, and takes forever to open the ad or anything else when you do have full service. Also, the coupons in the app do not apply about 80% of the time, so pay attention if you’re using them. Generally have to have the cashier manually put the coupon in.
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Need to be able to upload receipts

Either train cashiers to ask if you have the app, be able to scan the app barcode at any time during checkout or allow the customer to upload the receipt when they get home.

Confusing

This app is confusing. The section titled coupons is actually where you go to redeem your rewards. I can find some sale items but I still cannot find where the actual coupons are I can clip. You’ll spend more time trying to figure this out then saving money

Fail

Original app was the best! As changes are made, it just gets worse and worse! Can use in store until I get to check-out then freezes and cannot do rewards scan. Have tied to Ibotta, so am losing money! When making list, often crashes. Hornbachers is a great store, but have a HORRIBLE app! Starting to wish for the old days of paper coupons and lists!
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Broken

When attempting to view the ad flyer under the menu, the app crashes. There is no way to access the weekly ad.

App doesn’t work

“Just delete it and re-download it, it should work then.” this is what the head cashier said to me. I have done this several times and it is still the same issue. It still kicks me out of the app.

Update: your app hosed my iPad

Opened the app today. Location question came up. I clicked don’t allow. It wouldn’t accept that. Clicked allow to try to get passed it. It wouldn’t accept that. The allow question will not go away rendering my iPad useless. I’m currently letting the battery run down. Hopefully it will shut down and then start up without the location question blocking everything. If not, you will owe me a new iPad.
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Does not function well

The old app was way better.

The old app was so much better - can’t even use this.

The old app was so convenient and now they replaced it with this garbage. Please bring back the ability to see the actual weekly ad and tap/circle items to be immediately added to my shopping list.

Hard to use

The shopping list does not allow me to manually sort the items and it keeps duplicating the items I add. By he time I go shopping, some of the items are in the list 4 times! The old app was much easier to use and had fewer glitches. Please fix this or I will have to go back to paper lists and clipping coupons. Ugh!
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I wanted to like his app

I shop at Hornbachers almost every week. But I went to find the ad today, and it just spins. I deleted the app, redownloaded it, and still can’t view the weekly ad.

Useless app

The app randomly crashes and it no longer allows you to see the weekly ad. It is hard to navigate and the digital coupon isn’t available. There is no point to downloading this app.

Bad design

Please bring back the old app! It was so nice seeing the weekly flyer and made shopping easier!

Disappointed

Current app is terrible. Weekly ad doesn’t update to current week or sometimes doesn't show at all unless I delete and re-download. I liked the previous version when looking through ad you could tap to automatically add to your grocery list...no longer a feature. Used to go weekly because of previous app version...this makes me re-think & look at other grocery store options because instead of improving it took a major step backward.
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Lots of bugs in the app

The scroll doesn’t work and will keep reverting to the top of the list again. Does each flavor of the same brand of yogurt have to be a separate coupon? Was hoping this app was better than their last but there are lots of issues.