HotDoc User Reviews

What users say

Top reviews

GP booking Practice .

Love it. Saves all that time on “hold” .
Can see times available with Doctor of choice that fits in with my schedule.
Very easy to navigate , even for old blokes like me .

Jayne’s review

Excellent

Excellent App.

So much easier than having to phone for appointments. Can see all available appointments for the week. So convenient. Love it.

Booking

Great system

Do NOT Book for A Telehealth Consult or a Medical Certificate especially !!! I booked a medical cer

I booked for a medical certificate that requires a consultation with a GP. I never received a call despite waiting from 9 AM until 12:30 PM. My card was charged for a service I did not receive. I contacted HotDoc, and it took them days to respond. Then, I was charged AGAIN this morning for a service I did not receive at ALL. I reached out to HotDoc, who directed me to call the “clinic.” After multiple calls that went straight to voicemail, I finally spoke to a guy who asked me to go through HotDoc! He even claimed that they called my phone but I did not answer, which is an outright LIE because I was waiting for their call the entire day on FRIDAY! I was given the runaround over my own money for a service I never received! Don’t book unless you want to be scammed! This new service needs to be managed by people, where customers are ONLY CHARGED IF THEY ACTUALLY RECEIVE THE SERVICE!
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RADHIKA HEUER

Very good

Easy and convenient

Love using the HotDoc app.
Making appointments are quick and easy.

Easy Peasy

No problem booking

Getting a referral.

Best Doctors by a mile. I went in for a referral to get an X-ray on my ankle. Got that plus I got my Flu shot as well, also some other questions I had were answered. All the staff go out of their way to make sure you are comfortable.

Excellent service

Never had a complaint,always good and quick service, app very easy to use Happy customer

Easy to book appointments

Hot Doc is an easy app to use. Much quicker than ringing surgery for appointments. All details set out clearly on website. The appointment is then there for you to review later and can be added to your digital calendar. Would highly recommend.

Soapy

A wonderful Community Health Centre with an array of medical service.
My GP, Dr. Issac is very knowledgeable and has a great bedside manner.
The receptionists are top notch and Enrico the physiotherapist and Harry, the podiatrist are outstanding.
You’re crazy if you don’t go there.

Dr appointments

Great help

Doctors appointment

HotDoc is very easy to use. I wish more apps were user friendly.

App Happy

I find the HotDoc very easy and convenient to use. Saves time and you can see which doctors are available and when.

User friendly

So easy to use makes booking in to see your Dr super fast

👌🏽👌🏽👌🏽👌🏽

Great app

Dr. Sidya Raghaven

I have been with Dr.Raghaven many years now. She is the most understanding and caring Doctor that any person could ever need. She is up to date with all procedures and treatments. I travel 100 klms to see her. Dr. Raghaven is highly recommended by my family.

😊👍

Hotdocs is great. Love it!

Notifications

Deleted, the notifications are controlled by the clinic you visit, my docs 412yrs young, he had a pet Trex, do you honestly think he knows how to stop notifications and this app doesn’t allow you to request them removed or stop them, could and should be better and more thoughtfully developed.