HotDoc User Reviews

Customer Experience

Positive experience86.7% of reviews
Neutral3.9% of reviews
Negative experience9.4% of reviews

~ Based on 776 written reviews from the US App Store.

What users say

Is HotDoc Safe?

Not enough ratings yet to assess HotDoc.

Is HotDoc Legit?

HotDoc appears to be a legitimate app. AppsHunter Legitimacy Score for HotDoc is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

Use phone less invasive

HotDoc Review

HotDoc app is easy to use, fast and very efficient.

Efficient and fast

This app works well and faultlessly. It is easy to use.

GP appointment

Very easy to book appointment

Great app!

HotDoc is a valuable tool for finding and booking medical appointments. I use it all the time.

HotDoc

Really impressed with app, saves so much time hanging on the end of the phone, and it’s all done and dusted in just a few minutes Thankyou for this app, it’s wonderful. J A Buckenham

It’s great

It is easy to navigate, straightforward and successful.

Checking in

Can’t checkin. Says can’t find location even though enabled. Also fails using my partners phone.

Appointments

Easy to use

Most invasive app

Sends sms every 5 minutes after any booking to make for unnecessary requests. And now also cancels appointments if you don’t respond within half an hour. Zero respect for privacy or time of patients. I hope doctors realize people shouldn’t be subjected to this and stop using this platform.

Libby Fleury

This is an excellent way to make appointments -Thankyou

Hot App!

Very easy to use, sends reminders and lets you easily book in for more than one issue and also book for others in your family.

Love this app

This app makes booking an appointment so much easier. I'd give it 10⭐️'s if it was an option.😌

Great service

So easy to manage

Great service

Highly recommend

Frustrated

I can’t login to view messages despite all my information being correct. Even tried to delete and open a new account but still the same

Generally good, some annoyances

Works well for the most part and is actually my go to way to find a health professional if I don’t have a regular.

However, constantly putting in details is painful.

Firstly, you already have them all, so why can’t you send them to the health provider?

Secondly, given you don’t do that, you still have to complete it multiple times. The second place in a row I’ve filled out the information in the app then I arrive and they say “yeah you need to do it via this QR code, doesn’t matter you already did it in the app”

So either don’t collect it or do collect it and pass it on.

But definitely do not collect it but don’t pass it on. Very very annoying
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Notifications are terrible

I would love to give this app 5 stars but the notifications are horrible.
Things that should be considered Time Critical disappear. There are no sounds to say a notification has been received & no badges at all. Badges are critical for me, otherwise I don’t remember to check. My last appointment didn’t even get the confirmation notification, which has never happened before.
I have to confirm my appointment twice, once a week before & then again the day before. Without suitable notifications, these confirmation notifications get lost.
Please at least get Badges happening!!!
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Agnes Leeson

I don’t agree with providing my reasons for this appointment. I’m not a medical professional and self diagnosis is dangerous. This is the reason I’ve booked this appointment, for a diagnosis by my GP. This should be removed from the platform

Mr

Excellent