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Updoc - Same-day Healthcare

Updoc - Same-day Healthcare

Trusted Telehealth Platform

14 ratings
265 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • January 19, 2023
  • June 16, 2026

Features

Developer

Venture Startups Pty Ltd
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Reviews summary↘︎
⭐265
Reviews↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
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About

Access trusted Australian health practitioners online for confidential and convenient medical consultations. Submit a questionnaire, receive a review from a certified practitioner, and get tailored advice, prescriptions, and follow-up care through a secure digital platform.

✓Confidential online consultations
✓Immediate access to health professionals
✓Streamlined request and review process
✓Secure health record management
✓User-friendly interface
✓Comprehensive health services
Show original description

What users say

Summarized from real user reviews of Updoc. Based on 14 reviews and a 4.6/5 average, it highlights the 11 positives and 16 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick and easy
  • 🚀Efficient service
  • 🚀Convenient
  • 🚀Prompt response
  • 🚀Streamlined process
  • 🚀Brilliant
  • 👍Great communication
  • 👍Excellent service
  • 👍Reliable
  • 👍Helpful
  • 👍Cheerful and polite doctors

Negative things

  • 🐛Buggy app
  • 🐛Difficult to navigate
  • 🐛Unreliable
  • 🐛Glitchy
  • 🐛Crashes
  • 🔒Poor customer support
  • 🔒Unresponsive to emails
  • 🔒No phone number for support
  • 🔒Lack of transparency
  • 💰Expensive
  • 💰Overcharging
  • 💰Subscription issues
  • 💰Predatory billing practices
  • 🚫Doctors not helpful or professional
  • 🚫Doctors refuse to provide service
  • 🚫Unable to get prescriptions or referrals
See all reviews

What's New in Updoc

1.0.21

June 16, 2026

Update splash screen loading and minor bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Updoc

Good
Locky365!?!?Locky365!?!?

Great

I have always had the best experience.
#bestleolife#bestleolife

Great service.

Fabulous work
HoopertronHoopertron

Total waste of time and money

My GP is currently away and the practice have no available appointments. So i tried Updoc. I spoke to 3 different dr, each giving me a different diagnosis! I provided my normal meds which i needed scripts for and they could check on my health record, but still would not give. Very unprofessional. I took out a subscription and tried to cancel but it just says cant cancel at the moment. And they will not refund! Do not get this app!!!!
Show more
Bos bobbejaanBos bobbejaan

Clearer subscriptions

Make the subscription options clearer
jcfuncdjcfuncd
See 260 more reviews

User experience

🐞

Reported Bugs

6 issues

App not working, blank screens

Bug

Login issues

Bug

Unable to cancel appointments or subscriptions

Bug

Incorrect address information

Bug

Delayed or missing pathology results

Bug

Inconsistent service quality

Bug
✨

Requested Features

4 requests

Improve app functionality and user experience

Feature

Provide better customer support channels

Feature

Increase transparency around pricing and subscriptions

Feature

Improve reliability of service and follow-through on commitments

Feature

FAQ

What is Updoc?

Updoc is an online health platform that connects Australians with certified Australian Health Practitioners for confidential and convenient medical consultations. It offers a streamlined process from submitting a health request to receiving tailored advice, prescriptions, and follow-up care.

How does Updoc work?

You begin by submitting a concise medical questionnaire through the app. A dedicated Partner Practitioner then meticulously reviews your request to provide personalized healthcare advice, prescriptions, and follow-up care via Updoc's secure digital platform.

Is Updoc free to use?

Based on the provided information, the app itself is free to download and use. The monetization model is listed as 'free', implying that the core service of connecting with practitioners is accessible without upfront cost to the user.

What kind of health services does Updoc offer?

Updoc provides comprehensive health services, ranging from general consultations to specialized care. The platform ensures all consultations are secure and confidential, prioritizing user privacy with end-to-end encryption for health records.

Who can use Updoc?

Updoc is designed for Australians seeking hassle-free healthcare. It is particularly beneficial for individuals who want immediate access to health professionals without the need for traditional waiting rooms, offering quality healthcare accessible from anywhere.