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Updoc - Same-day Healthcare

Updoc - Same-day Healthcare

Trusted Telehealth Platform

14 ratings
316 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • January 19, 2023
  • June 16, 2026

Features

Developer

Venture Startups Pty Ltd
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Updoc - Same-day Healthcare screenshot #1 for iPhone
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Updoc - Same-day Healthcare screenshot #6 for iPhone
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Reviews summary↘︎
⭐316
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📝2+ tags
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🔄2+ apps
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❓5 answered
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About

Access trusted Australian health practitioners online for confidential and convenient medical consultations. Submit a questionnaire, receive a review from a certified practitioner, and get tailored advice, prescriptions, and follow-up care through a secure digital platform.

✓Confidential online consultations
✓Immediate access to health professionals
✓Streamlined request and review process
✓Secure health record management
✓User-friendly interface
✓Comprehensive health services
Show original description

What users say

Summarized from real user reviews of Updoc. Based on 14 reviews and a 4.6/5 average, it highlights the 11 positives and 16 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick and easy
  • 🚀Efficient service
  • 🚀Convenient
  • 🚀Prompt response
  • 🚀Streamlined process
  • 🚀Brilliant
  • 👍Great communication
  • 👍Excellent service
  • 👍Reliable
  • 👍Helpful
  • 👍Cheerful and polite doctors

Negative things

  • 🐛Buggy app
  • 🐛Difficult to navigate
  • 🐛Unreliable
  • 🐛Glitchy
  • 🐛Crashes
  • 🔒Poor customer support
  • 🔒Unresponsive to emails
  • 🔒No phone number for support
  • 🔒Lack of transparency
  • 💰Expensive
  • 💰Overcharging
  • 💰Subscription issues
  • 💰Predatory billing practices
  • 🚫Doctors not helpful or professional
  • 🚫Doctors refuse to provide service
  • 🚫Unable to get prescriptions or referrals
See all reviews

What's New in Updoc

1.0.21

June 16, 2026

Update splash screen loading and minor bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Great doctor experience; terrible app and spammy overall app experience

My doctor experience was fantastic back in April. I signed up to a standard account.

It wasn’t until a few months the later I realise they’d ’upgraded’ me to a pro account and begin billing me. No refunds of course…

While unsubscribing is relatively easy, it feels super spammy and tries to make it challenging to unsubscribe.

Absolutely will be looking at alternative options given the two above points.
Show more
NikkityNikNikNikkityNikNik

Great service

Vital service for people in remote areas or places where seeing a GP takes weeks.
ThisnameistakennowThisnameistakennow

Excellent service

Doctors are genuinely concerned and provide excellent attention to detail.
Craig ColCraig Col

Doctor put wrong dates then they decided to charge me twice.

I put specific dates in and the doctor got the dates wrong!! Now I’ve had to pay another $40 to get another certificate with the appropriate dates. Not happy lost $40 on the first certificate that had the wrong dates on it.
Hahaha whenHahaha when

Medical Certification

I was seen immediately, I explained my symptoms. within minutes later I followed up by a doctor to make sure my symptoms were easing and if I needed further care medical certificate was provided once satisfied of my consultation l.
Fast efficient, very happy with my care plan
PlatsudPlatsud
See 311 more reviews

User experience

🐞

Reported Bugs

6 issues

App not working, blank screens

Bug

Login issues

Bug

Unable to cancel appointments or subscriptions

Bug

Incorrect address information

Bug

Delayed or missing pathology results

Bug

Inconsistent service quality

Bug
✨

Requested Features

4 requests

Improve app functionality and user experience

Feature

Provide better customer support channels

Feature

Increase transparency around pricing and subscriptions

Feature

Improve reliability of service and follow-through on commitments

Feature

FAQ

What is Updoc?

Updoc is an online health platform that connects Australians with certified Australian Health Practitioners for confidential and convenient medical consultations. It offers a streamlined process from submitting a health request to receiving tailored advice, prescriptions, and follow-up care.

How does Updoc work?

You begin by submitting a concise medical questionnaire through the app. A dedicated Partner Practitioner then meticulously reviews your request to provide personalized healthcare advice, prescriptions, and follow-up care via Updoc's secure digital platform.

Is Updoc free to use?

Based on the provided information, the app itself is free to download and use. The monetization model is listed as 'free', implying that the core service of connecting with practitioners is accessible without upfront cost to the user.

What kind of health services does Updoc offer?

Updoc provides comprehensive health services, ranging from general consultations to specialized care. The platform ensures all consultations are secure and confidential, prioritizing user privacy with end-to-end encryption for health records.

Who can use Updoc?

Updoc is designed for Australians seeking hassle-free healthcare. It is particularly beneficial for individuals who want immediate access to health professionals without the need for traditional waiting rooms, offering quality healthcare accessible from anywhere.