Updoc User Reviews

Customer Experience

Positive experience36.6% of reviews
Neutral2.6% of reviews
Negative experience60.8% of reviews

~ Based on 268 written reviews from the US App Store.

What users say

Is Updoc Safe?

Not enough ratings yet to assess Updoc.

Is Updoc Legit?

Updoc - Same-day Healthcare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Updoc is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

updoc

great and fast

Sick note

I need a medical certificate for work. I answer a couple questions and have a sick note in a few minutes. Easier than trying to get into my GP

Harry

Awesome service

Updoc

Good

Great

I have always had the best experience.

Great service.

Fabulous work

Total waste of time and money

My GP is currently away and the practice have no available appointments. So i tried Updoc. I spoke to 3 different dr, each giving me a different diagnosis! I provided my normal meds which i needed scripts for and they could check on my health record, but still would not give. Very unprofessional. I took out a subscription and tried to cancel but it just says cant cancel at the moment. And they will not refund! Do not get this app!!!!
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Clearer subscriptions

Make the subscription options clearer

Sick leave

Very fast and very easy

Quick action

Especially when you don’t have to see a doctor for common cold.

Duke

Excellent

Sick certificate easy and fast

Easy and fast

!!

Tried to book a certificate call, 7:15! Still no call at 8am! Been waiting since 7:15 for the call and they ask for more details about my sickness at 7:10! Needs better time management.Couldn’t cancel after the time even though I hadn’t been seen for 45 minutes after and was $60! Few minutes later it was $40. Feels scammy to me.
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DO NOT USE

will scam you with a surprise subscription you won’t be able to cancel unless you cancel your bank card and get a new card!!! DO NOT USE

Great service

Easy to use app. Fast and works well.

Updoc

Very efficient way to get your Med cert

Unable to cancel subscription

entered the app to get a single certificate, with call back, no call made and just certificate sent. Was charged a subscription free without authorisation and when trying to cancel i wasn't able to and they said to come back another time.. this went on for 2 days.. i emailed and was sent a generic email back.. AVOID this app.. it's extremely frustrating. I'm still waiting on a reply and assistance to cancel.. i'm extremely unhappy.
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Disappointed

I filled in the form And made the payment but never got a call from a dr or anyone

Horrible app. Horrible service.

Absolutely 0 help after paying for the subscription service to get a medical certificate. Immediately logged out and cannot log back in. After contacting I’ve gotten 0 help on cancelling. Or refunding my payment. Do not use this app.

Best doc app

Hands down so cheap and easy to use