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Hotel Chocolat

Hotel Chocolat

by Hotel Chocolat Group PLC

11K ratings
53 reviews

Details

  • Released
  • Updated
  • June 30, 2020
  • April 1, 2026

Developer

Hotel Chocolat Group PLC
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Hotel Chocolat screenshot #1 for iPhone
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iphone
ipad
⭐53
Reviews↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Discover and purchase luxury chocolate gifts, manage your VIP membership, and stay updated on new products and store information. Find the perfect present with a personalized gift finder and enjoy exclusive member benefits.

✓Browse and buy luxury chocolate gifts
✓Manage VIP.ME membership and offers
✓Personalized gift finder
✓Virtual VIP.ME membership card
✓Store location and opening times
✓New product previews
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What's New in Hotel Chocolat

3.6

April 1, 2026

Bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

The app sucks

Asks you to prove you’re not a robot 234 times despite already being logged in. Doesn’t give the free postage over £40 despite being an offer and still tries to charge, and you have the audacity to charge for a click and collect when I’m using my fuel to do what should be free?? Having an actual laugh. Do better.
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Annoying cocoaAnnoying cocoa

New App.

The revised app always have me log in again when I go to payment and adds at least 2 sessions of verifying that I’m not a robot. Rather annoying!
DavidDunfDavidDunf

Love chocolate

I have used Hotel Chocolate for many years and I am pleased to see the success of this company also the online security they have put in place for the customers first class
phill MSphill MS

Ordering

Glitch in the page set up was hard to work around but was to sort out in the end
Wilfman08Wilfman08

Payment options malfunction

Wouldn’t let me pay by credit card, but would let me pay using ApplePay, which uses the exact same credit card???
Eoin ONeillEoin ONeill
See 48 more reviews

Developer apps

HC - The Pod
HC - The Pod

by Hotel Chocolat Group PLC

💼 Business
Free
See developer apps

FAQ

What is Hotel Chocolat?

Hotel Chocolat is a shopping app that allows users to browse and purchase luxury chocolate gifts. It also provides access to VIP.ME membership benefits, new product information, and store details.

How do I sign up for VIP.ME with Hotel Chocolat?

You can sign up for VIP.ME through the app. The process is straightforward and allows you to become a member to receive exclusive offers and rewards.

What are the benefits of being a VIP.ME member with Hotel Chocolat?

VIP.ME members receive a welcome offer of 15% off their next purchase, a birthday surprise gift, exclusive offers and treats, special previews of new products, and entry into a monthly prize draw.

Can I use Hotel Chocolat to find gifts for others?

Yes, the app features a bespoke gift finder. By answering a few simple questions about the occasion and recipient, it will suggest the perfect gift.

Does Hotel Chocolat offer different delivery options?

Yes, Hotel Chocolat offers several delivery options. Gifts can be sent directly to the recipient, you can choose click and collect from a store, or have them sent to you to add personal touches.

How often is Hotel Chocolat updated?

The latest version of Hotel Chocolat is 3.6, which was last updated on April 1, 2026. Updates typically bring new features and improvements to the app.

What devices is Hotel Chocolat available on?

Hotel Chocolat is available for devices with an age rating of 4+. Specific device compatibility details are not provided, but it is generally available on iOS and Android platforms.

What do users like about Hotel Chocolat?

Users appreciate the app's convenience for purchasing luxury gifts and managing their VIP.ME benefits. The gift finder and exclusive offers are frequently highlighted as positive aspects.